Automated prompting techniques implemented via mobile devices and systems

  • US 9,118,773 B2
  • Filed: 06/03/2014
  • Issued: 08/25/2015
  • Est. Priority Date: 06/13/2011
  • Status: Active Grant
First Claim
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1. A computer implemented method for operating a mobile communication device associated with a user, the method comprising causing at least one processor to execute a plurality of instructions for:

  • identifying a set of threshold criteria for causing a display, at the mobile communication device, of a user interface message prompting the user to initiate a procedure at the mobile communication device;

    determining if an occurrence of an end of call (EOC) event has been detected at the mobile communication device, the end of call (EOC) event relating to a termination of a phone call conducted at the mobile communication device;

    determining if the set of threshold criteria has been satisfied;

    automatically displaying the user interface message at the mobile communication device if it is determined that;

    (i) the occurrence of the end of call (EOC) event has been detected, and (ii) the set of threshold criteria has been satisfied, wherein the display of the user interface message includes a prompt to the user to initiate the procedure at the mobile communication device;

    initiating the procedure at the mobile communication device in response to receiving an input from the user authorizing initiation of the procedure;

    wherein the initiating of the procedure includes;

    (i) generating, using the input from the user, a portion of digital content;

    (ii) accessing information which includes details relating to the phone call;

    (iii) creating a data file which associates the portion of digital content with at least a portion of the details relating to the phone call; and

    (iv) saving the data file at a storage device such that the data file is accessible to the user for future reference.

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