Method and apparatus for a publish-subscribe system with templates for role-based view of subscriptions

• US 9,124,643 B2
• Filed: 09/15/2012
• Issued: 09/01/2015
• Est. Priority Date: 06/26/2002
• Status: Active Grant

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Incorporated
• Inventors: Ordille, Joann J., Tandon, Nina M., Tendick, Patrick, Yang, Qian
• Primary Examiner(s): TRUONG, LAN DAI T
• Application Number:
  US13/621,198
• Publication Number:
  US 20130254285A1
• Time in Patent Office: 1,081 Days
• Field of Search: 709/204, 709/202, 709/203, 709/205, 709/231
• US Class Current: 1/1
• CPC Class Codes: G06F 40/186 Templates
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/00 Commerce
• CPC Class Codes: G06Q 50/205 Education administration or guidance
• CPC Class Codes: G06Q 50/265 Personal security, identity or safety
• CPC Class Codes: G09B 5/00 Electrically-operated educational appliances working with questions and answers G09B7/00; simulators G09B9/00; advertising or displaying in general G09F
• CPC Class Codes: H04L 12/18 for broadcast or conference , e.g. multicast
• CPC Class Codes: H04L 12/185 with management of multicast group membership
• CPC Class Codes: H04L 12/1895 for short real-time information, e.g. alarms, notifications, alerts, updates
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 67/30 Profiles
• CPC Class Codes: H04L 67/303 Terminal profiles
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04M 2242/04 for emergency applications
• CPC Class Codes: H04M 3/42 Systems providing special services or facilities to subscribers specially adapted for wireless communication networks H04W4/00
• CPC Class Codes: H04M 3/46 Arrangements for calling a number of substations in a predetermined sequence until an answer is obtained
• CPC Class Codes: H04M 3/465 : Arrangements for simultaneously calling a number of substations until an answer is obtained
• CPC Class Codes: H04M 3/4874 : Intercept announcements
• CPC Class Codes: H04M 3/53375 : Message broadcasting
• CPC Class Codes: H04M 3/53383 : Message registering commands or announcements; Greetings
• CPC Class Codes: H04W 4/06 : Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
• CPC Class Codes: H04W 4/90 : Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 76/50 : for emergency connections

Abstract

Methods and apparatus are disclosed for notifying one or more users of information having a plurality of attributes. A plurality of subscribable objects are provided to one or more users, where each subscribable object comprises one or more attributes as required attributes and zero or more of the attributes as optional attributes. Subscription requests are received from one or more of the users based on at least one of the subscribable objects. The subscribable objects are based, for example, on a set of predefined templates. The predefined templates identify each of the plurality of attributes as a required attribute or an optional attribute. Each of the attributes is presented to a user using a display format selected based on a cardinality of the corresponding attribute.

Claims

1. A method for notifying one or more users of information, said information having a plurality of attributes, said method comprising:

building a plurality of subscribable objects to provide to one or more users, wherein the users register their interests with a subscription server through a subscription portal that enables users to create, modify, and delete interests, wherein each of the subscribable objects is built based upon one or more predefined templates, and wherein each the predefined templates identifies required attributes and optional attributes corresponding to roles assigned to the users;

providing the plurality of subscribable objects to one or more of said users, each of said subscribable objects comprising one or more of said plurality of attributes as required attributes and zero or more of said attributes as optional attributes;

receiving a subscription request from one or more of said users based on at least one of said subscribable objects; and

generating a subscription in response to the subscription request, the subscription including one or more escalations, each escalation being based on based on one or more of a failure of a notification of a subscriber in the subscription and a failure to notify anyone of a request.

2. The method of claim 1, wherein each of said predefined templates identifies each of said plurality of attributes as a required attribute or an optional attribute.

3. The method of claim 1, wherein each of said predefined templates allows users to view said information based a user role.

4. The method of claim 3, further comprising the step of allowing recipients of notifications based on said subscription request to see one another.

5. The method of claim 3, further comprising the step of allowing responders to said notifications based on said subscription request to see one another.

6. The method of claim 1, wherein each of said attributes is presented to a user using a display format selected based on a cardinality of said corresponding attribute.

7. The method of claim 6, wherein said display format comprises one or more of a user entry, a scrollable list and a check box.

8. An apparatus for notifying one or more users of information, said information having a plurality of attributes, the apparatus comprising:

a memory; and

at least one processor, coupled to the memory, operative to;

build a plurality of subscribable objects to provide to one or more users, wherein the users register their interests with a subscription server through a subscription portal that enables users to create, modify, and delete interests, wherein each of the subscribable objects is built based upon one or more predefined templates, and wherein each the predefined templates identifies required attributes and optional attributes corresponding to roles assigned to the users;

provide the plurality of subscribable objects to one or more of said users, each of said subscribable objects comprising one or more of said plurality of attributes as required attributes and zero or more of said attributes as optional attributes;

receive a subscription request from one or more of said users based on at least one of said subscribable objects; and

generating a subscription in response to the subscription request, the subscription including one or more escalations, each escalation being based on based on one or more of a failure of a notification of a subscriber in the subscription and a failure to notify anyone of a request.

9. The apparatus of claim 8, wherein each of said predefined templates identifies each of said plurality of attributes as a required attribute or an optional attribute.

10. The apparatus of claim 8, wherein each of said predefined templates allows users to view said information based a user role.

11. The apparatus of claim 10, wherein said processor is further configured to allow recipients of notifications based on said subscription request to see one another.

12. The apparatus of claim 11, wherein said processor is further configured to allow responders to said notifications based on said subscription request to see one another.

13. The apparatus of claim 8, wherein each of said attributes is presented to a user using a display format selected based on a cardinality of said corresponding attribute.

14. The apparatus of claim 13, wherein said display format comprises one or more of a user entry, a scrollable list and a check box.

15. An article of manufacture for notifying one or more users of information, said information having a plurality of attributes, comprising a nontransitory machine readable medium containing one or more programs which when executed implement the steps of:

building a plurality of subscribable objects to provide to one or more users, wherein the users register their interests with a subscription server through a subscription portal that enables users to create, modify, and delete interests, wherein each of the subscribable objects is built based upon one or more predefined templates, and wherein each the predefined templates identifies required attributes and optional attributes corresponding to roles assigned to the users;

providing the plurality of subscribable objects to one or more of said users, each of said subscribable objects comprising one or more of said plurality of attributes as required attributes and zero or more of said attributes as optional attributes;

receiving a subscription request from one or more of said users based on at least one of said subscribable objects; and

generating a subscription in response to the subscription request, the subscription including one or more escalations, each escalation being based on based on one or more of a failure of a notification of a subscriber in the subscription and a failure to notify anyone of a request.

16. The article of manufacture of claim 15, wherein each of said predefined templates identifies each of said plurality of attributes as a required attribute or an optional attribute.

17. The article of manufacture of claim 15, wherein each of said predefined templates allows users to view said information based a user role.