Management of dynamic mobile coupons

• US 9,141,961 B2
• Filed: 10/06/2009
• Issued: 09/22/2015
• Est. Priority Date: 06/20/2007
• Status: Expired due to Fees

• Current Assignee: Qualcomm, Inc.
• Original Assignee: Qualcomm, Inc.
• Inventors: Jacobs, Paul E., Rajan, Rajeev, dos Santos, Ricardo
• Primary Examiner(s): Sittner, Matthew T
• Application Number:
  US12/574,045
• Publication Number:
  US 20100185504A1
• Time in Patent Office: 2,177 Days
• Field of Search: None
• US Class Current: 1/1
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0211 Determining the effectiveness of discounts or incentives
• CPC Class Codes: G06Q 30/0214 Referral reward systems
• CPC Class Codes: G06Q 30/0222 During e-commerce, i.e. online transactions
• CPC Class Codes: G06Q 30/0224 based on user history
• CPC Class Codes: G06Q 30/0242 Determining effectiveness of advertisements
• CPC Class Codes: G06Q 30/0261 based on user location
• CPC Class Codes: G06Q 30/0267 Wireless devices
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: H04L 67/04 specially adapted for terminals or networks with limited capabilities; specially adapted for terminal portability
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04M 15/00 Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
• CPC Class Codes: H04M 15/68 Payment of value-added services
• CPC Class Codes: H04M 15/888 severing connection after predetermined time or data
• CPC Class Codes: H04M 2215/0192 Sponsored, subsidised calls via advertising, e.g. calling cards with ads or connecting to special ads, free calling time by purchasing goods
• CPC Class Codes: H04M 2215/0196 Payment of value-added services, mainly when their charges are added on the telephone bill, e.g. payment of non-telecom services, e-commerce, on-line banking
• CPC Class Codes: H04W 4/24 Accounting or billing

Abstract

Providing for network-based management of dynamic mobile coupons (DMCs) employed in mobile device-related commerce is described herein. Management can include mitigating processing load involved in processing dynamic characteristics of a set of DMCs, facilitating post-transaction evaluation of DMCs, or facilitating a virtual shopping experience in conjunction with redeeming DMCs in a mobile-commerce environment. Communicative association between a mobile device and network components can be implemented to leverage data collected by the mobile device with communication and processing capabilities of the network. Dynamic DMC states are determined from the collected data, which are implemented to facilitate the mobile-commerce. The disclosure provides an integrated mechanism for efficient utilization of DMCs to enhance user experience and satisfaction with mobile commerce.

Claims

1. A method, comprising:

employing a data processor to execute instructions for managing a dynamic mobile coupon (DMC), the instructions causing the data processor to;

assign the DMC to a target mobile device;

establish an initial state of a variable characteristic of the DMC based on a factor pertinent to the target mobile device or a user account related to such device; and

toggling a variability state of the DMC by suspending variability of the variable characteristic when the data processor exceeds a processing load threshold associated with processing DMC characteristics, and/or restoring variability of the suspended variable characteristic when the data processor falls below the processing load threshold;

employing a communication interface to obtain data pertinent to the DMC; and

employing the data processor to manage a state of a DMC account associated with the target mobile device based on the data pertinent to the DMC.

2. The method of claim 1,

wherein managing the state of the DMC account further comprises evaluating a subsequent state of the variable characteristic based on at least one change to the factor that occurs after redemption of the DMC by the target mobile device, wherein the redemption of the DMC by the target mobile device occurs in response to providing a user of the target mobile device with instructions for navigating to an item associated with the DMC, detecting that the user of the target mobile device has placed the item in a shopping cart, updating an invoice for the item in response to the detection based on the initial state of the variable characteristic and detecting that the user has completed purchase of the invoiced item.

3. The method of claim 2, further comprising evaluating processing load on the data processor resulting from evaluating the subsequent state.

4. The method of claim 1, wherein managing the state of the DMC account further comprises updating the user account after redemption of the DMC.

5. The method of claim 4, further comprising modifying a value of the user account based on a post-redemption activity.

6. The method of claim 4, wherein updating the user account further comprises:

tracking user-to-user sharing of one or more DMCs involving the user account;

identifying redemption of a shared DMC for a disparate user account;

establish a value to the user account based on redemption of the shared DMC; and

updating the user account by the established value.

7. The method of claim 4, wherein managing the state of a user account further comprises:

identifying multiple products associated with the DMC;

obtaining data pertinent to redemption of the DMC with respect to a first of the multiple products;

obtaining data pertinent to a transaction involving a second of the multiple products;

establishing a value for the transaction involving the second product'"'"'s subsequent redemption of the DMC for the first product; and

updating the user account by the established value.

8. The method of claim 1, wherein managing the state of the DMC account further comprises automatically generating a virtual invoice for the user account based on data submitted by the target mobile device.

9. The method of claim 8, further comprising extracting from the submitted data a DMC identifier (ID) and an ID of a product or service associated with the DMC.

10. The method of claim 8, further comprising:

modifying a price of a product or service based on a characteristic of the DMC; and

submitting the modified price of the product or service to the target mobile device.

11. The method of claim 8, further comprising receiving an ID of a retail entity from a network server and cross-referencing one or more products of the retail entity with one or more DMCs associated with the target mobile device.

12. The method of claim 11, further comprising modifying a transaction characteristic of a product or service based on a current state of at least one of the one or more DMCs to generate the virtual invoice, and submitting the virtual invoice to the target mobile device.

13. The method of claim 11, further comprising:

referencing a customer loyalty database associated with the retail entity and modifying a transaction characteristic of a product or service based on a state of a user loyalty account associated with the target mobile device; and

including the modified transaction characteristic in the virtual invoice.

14. The method of claim 1, wherein the DMC is bundled with a set of related or similar DMCs, and the DMC is assigned to the target mobile device as a part of the set.

15. The method of claim 1, further comprising employing the data processor to execute a network browser application that provides the target mobile device with a network interface to access the user account, view media associated with the DMC, share the DMC with other mobile device users, redeem the DMC in conjunction with a transaction, or a combination thereof.

16. A method, comprising:

assigning a dynamic mobile coupon (DMC) to a target mobile device;

establishing a first state of a variable characteristic of the DMC based on a factor pertinent to the target mobile device or a user account related to such device, the first state of the variable characteristic defining a first manner in which the target mobile device can redeem the DMC;

toggling a variability state of the DMC by suspending variability of the variable characteristic when a data processor exceeds a processing load threshold associated with processing DMC characteristics, and/or restoring variability of the suspended variable characteristic when the data processor falls below the processing load threshold;

redeeming the DMC based on the first state of the variable characteristic, wherein the redeeming of the DMC occurs in response to providing a user of the target mobile device with instructions for navigating to an item associated with the DMC, detecting that the user of the target mobile device has placed the item in a shopping cart, updating an invoice for the item in response to the detection based on the first state of the variable characteristic and detecting that the user has completed purchase of the invoiced item;

determining at least one change to the factor after redemption of the DMC by the target mobile device; and

updating the redeemed DMC from the first state of the variable characteristic to a subsequent state of the variable characteristic based on the variability state of the DMC, the subsequent state of the variable characteristic defining a different benefit credited to the target mobile device and/or the user account for the redeemed DMC.

17. The method of claim 16, wherein the first state and the subsequent state define different transaction costs for a product or service associated with the DMC, different discount values for the product or service associated with the DMC, and/or one or more different products or services associated with the DMC.

18. The method of claim 16, wherein the factor corresponds to a degree to which the target mobile device shares the DMC with other devices and/or with other user accounts, and/or completing one or more subsequent transactions for a multiple-product transaction.

19. The method of claim 16,

wherein the instructions provide navigation data to a location of the item within a physical retail store,

wherein the shopping cart is a physical shopping cart,

wherein the detecting detects that the user of the target mobile device has placed the item in the physical shopping cart based upon a physical scan of the item or based upon manual user input.

20. The method of claim 16,

wherein the instructions provide virtual navigation data to a virtual location of the item within a virtual retail store, and

wherein the shopping cart is a virtual shopping cart.

21. An apparatus for wireless communication, comprising:

means for processing instructions for managing a dynamic mobile coupon (DMC), the instructions causing the means for processing to;

assign the DMC to a target mobile device;

establish an initial state of a variable characteristic of the DMC based on a factor pertinent to the target mobile device or a user account related to such device; and

means for toggling a variability state of the DMC by suspending variability of the variable characteristic when a data processor exceeds a processing load threshold associated with processing DMC characteristics, and/or restoring variability of the suspended variable characteristic when the data processor falls below the processing load threshold;

means for employing a communication interface to obtain data pertinent to the DMC; and

means for employing the data processor to manage a state of a DMC account associated with the target mobile device based on the data pertinent to the DMC.

22. The apparatus of claim 21,

wherein the means for managing is further configured to evaluate a subsequent state of the variable characteristic based on at least one change to the factor that occurs after redemption of the DMC by the target mobile device, wherein the redemption of the DMC by the target mobile device occurs in response to providing a user of the target mobile device with instructions for navigating to an item associated with the DMC, detecting that the user of the target mobile device has placed the item in a shopping cart, updating an invoice for the item in response to the detection based on the initial state of the variable characteristic and detecting that the user has completed purchase of the invoiced item.

23. An apparatus configured for wireless communication, comprising:

at least one processor configured to execute;

a first module for assigning a dynamic mobile coupon (DMC) to a target mobile device;

a second module for establishing an initial state of a variable characteristic of the DMC based on a factor pertinent to the target mobile device or a user account related to such device;

a third module for toggling a variability state of the DMC by suspending variability of the variable characteristic when a data processor exceeds a processing load threshold associated with processing DMC characteristics, and/or restoring variability of the suspended variable characteristic when the data processor falls below the processing load threshold;

a fourth module for employing a communication interface to obtain data pertinent to the DMC; and

a fifth module for employing the data processor to manage a state of a DMC account associated with the target mobile device based on the data pertinent to the DMC.

24. The apparatus of claim 23,

wherein the fifth module is further configured to evaluate a subsequent state of the variable characteristic based on at least, one change to the factor that occurs after redemption of the DMC by the target mobile device, wherein the redemption of the DMC by the target mobile device occurs in response to providing a user of the target mobile device with instructions for navigating to an item associated with the DMC, detecting that the user of the target mobile device has placed the item in a shopping cart, updating an invoice for the item in response to the detection based on the initial state of the variable characteristic and detecting that the user has completed purchase of the invoiced item.

25. A non-transitory computer-readable medium, comprising:

at least one instruction for causing a computer to assign a dynamic mobile coupon (DMC) to a target mobile device;

at least one instruction for causing the computer to establish an initial state of a variable characteristic of the DMC based on a factor pertinent to the target mobile device or a user account related to such device;

at least one instruction for causing the computer to toggle a variability state of the DMC by suspending variability of the variable characteristic when a data processor exceeds a processing load threshold associated with processing DMC characteristics, and/or restoring variability of the suspended variable characteristic when the data processor falls below the processing load threshold;

at least one instruction for causing the computer to obtain data pertinent to the DMC; and

at least one instruction for causing the computer to manage a state of a DMC account associated with the target mobile device based on the data pertinent to the DMC.

26. The non-transitory computer-readable medium of claim 25,

wherein the at least one instruction for causing the computer to manage the state of the DMC account is further configured to cause the computer to evaluate a subsequent state of the variable characteristic based on at least one change to the factor that occurs after redemption of the DMC by the target mobile device, wherein the redemption of the DMC by the target mobile device occurs in response to providing a user of the target mobile device with instructions for navigating to an item associated with the DMC, detecting that the user of the target mobile device has placed the item in a shopping cart, updating an invoice for the item in response to the detection based on the initial state of the variable characteristic and detecting that the user has completed purchase of the invoiced item.