Voice-messaging with attachments

• US 9,160,860 B2
• Filed: 05/09/2014
• Issued: 10/13/2015
• Est. Priority Date: 11/09/2001
• Status: Expired due to Fees

• Current Assignee: AT&T Corporation (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property II LP (AT&T, Inc.)
• Inventors: Lucas, John F., Pressley-Harris, Vivian A., Burg, Frederick Murray
• Primary Examiner(s): Gauthier, Gerald
• Application Number:
  US14/274,044
• Publication Number:
  US 20140248859A1
• Time in Patent Office: 522 Days
• Field of Search: 370/401, 379/88.1, 379/88.13, 379/88.18, 455/413, 709/206
• US Class Current: 1/1
• CPC Class Codes: G06Q 30/0225 Avoiding frauds
• CPC Class Codes: G10L 13/00 Speech synthesis; Text to speech systems
• CPC Class Codes: H04L 63/083 using passwords cryptographic mechanisms or cryptographic arrangements for entity authentication using a predetermined code H04L9/3226
• CPC Class Codes: H04M 1/72436 for text messaging, e.g. short messaging services [SMS] or e-mails
• CPC Class Codes: H04M 2201/39 using speech synthesis speech synthesis per se G10L13/00
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/53333 Message receiving aspects
• CPC Class Codes: H04W 12/08 Access security
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements

Abstract

A network method for using a network telephone voice-mail service, by which a caller may leave a voice-message that includes the identification of an attachment, which may include, as examples only, audio, video, text, programs, spreadsheets and graphic attachments. A video, text, spreadsheet or graphic attachment may be converted to an audible attachment to the voice-mail at the caller'"'"'s or the voice-mail subscriber'"'"'s request. Such entries may be made, after receiving an automated prompt for leaving an attachment identifier or conversion request, audibly or by using a keypad entry. A network method is also provided for using a network telephone voice-mail service, by which the voice-mail service may detect an attachment to a voice-mail message and provide access to the attachment to the voice-mail message.

Claims

1. A method comprising:

receiving a request from a called party to play a selected voice message stored in a voice mail message store;

retrieving the selected voice message from the voice mail message store;

playing the selected voice message to the called party;

determining that an attachment stored in an attachment store separate from the voice mail message store is associated with the selected voice message;

indicating to the called party that there is an attachment associated with the selected voice message;

receiving input from the called party requesting access to the attachment associated with the selected voice message;

retrieving the attachment associated with the selected voice message from the attachment store in response to the receiving input; and

transmitting the attachment associated with the selected voice message to the called party via email in response to the receiving the input.

2. The method of claim 1 further comprising:

indicating to the called party a content type of the attachment associated with the selected voice message.

3. The method of claim 1, wherein the attachment store is a private document storage system.

4. The method of claim 1, further comprising:

determining that the attachment associated with the selected voice message is a text file;

converting the text file to speech to generate a converted text file; and

playing the converted text file to the called party.

5. The method of claim 1 further comprising:

requesting a security credential in response to the receiving input from the called party requesting access to the attachment associated with the selected voice message,

wherein the transmitting the attachment associated with the selected voice message is in response to determining the security credential to be valid.

6. The method of claim 1 further comprising:

transmitting the attachment associated with the selected voice message to a computer of the called party in response to the receiving the input.

7. The method of claim 1 further comprising:

transmitting the attachment associated with the selected voice message to a facsimile machine in response to the receiving the input.

8. A method comprising:

receiving, at a voice mail system, a request from a called party to play a selected voice message stored in a voice mail message store of the voice mail system;

retrieving the selected voice message from the voice mail message store of the voice mail system;

playing the selected voice message to the called party;

determining, at the voice mail system, that an attachment stored in an attachment store associated with the voice mail system and separate from the voice mail message store is associated with the selected voice message;

indicating to the called party that there is an attachment associated with the selected voice message;

receiving input from the called party requesting access to the attachment associated with the selected voice message;

retrieving the attachment associated with the selected voice message from the attachment store associated with the voice mail system in response to the receiving input; and

transmitting the attachment associated with the selected voice message to the called party via email in response to the receiving the input.

9. The method of claim 8 further comprising:

indicating to the called party a content type of the attachment associated with the selected voice message.

10. The method of claim 8, wherein the attachment store associated with the voice mail system is a private document storage system.

11. The method of claim 8 further comprising:

determining that the attachment associated with the selected voice message is a text file;

converting the text file to speech to generate a converted text file; and

playing the converted text file to the called party.

12. The method of claim 8 further comprising:

requesting a security credential in response to the receiving input from the called party requesting access to the attachment associated with the selected voice message,

wherein the transmitting the attachment associated with the selected voice message is in response to determining the security credential to be valid.

13. The method of claim 8 further comprising:

transmitting the attachment associated with the selected voice message to a computer of the called party in response to the receiving the input.

14. The method of claim 8 further comprising:

transmitting the attachment associated with the selected voice message to a facsimile machine in response to the receiving the input.

15. A method for operating a voice mail system, the method comprising:

receiving a request from a party to play a specific voice message stored in a voice mail message store of the voice mail system;

retrieving the specific voice message from the voice mail message store of the voice mail system;

playing the specific voice message to the party;

determining, at the voice mail system, that a particular attachment stored in an attachment store associated with the voice mail system and separate from the voice mail message store is associated with the specific voice message;

indicating to the party that there is an attachment associated with the specific voice message;

receiving input from the party requesting access to the particular attachment associated with the specific voice message;

retrieving the particular attachment associated with the specific voice message from the attachment store in response to the receiving input; and

transmitting the particular attachment associated with the specific voice message to the party via email in response to the receiving the input.

16. The method of claim 15 further comprising:

indicating to the party a content type of the particular attachment associated with the specific voice message.

17. The method of claim 15, wherein the attachment store associated with the voice mail system is a private document storage system.

18. The method of claim 15 further comprising:

determining that the particular attachment associated with the specific voice message is a text file;

converting the text file to speech to generate a converted text file; and

playing the converted text file to the party.

19. The method of claim 15 further comprising:

requesting a security credential in response to the receiving input from the called party requesting access to the attachment associated with the selected voice message,

wherein the transmitting the attachment associated with the selected voice message is in response to determining the security credential to be valid.

20. The method of claim 15 further comprising:

transmitting the particular attachment associated with the specific voice message to a computer of the party in response to the receiving the input.