Handoff of communication sessions between cellular and desktop telephones

• US 9,167,399 B2
• Filed: 11/15/2004
• Issued: 10/20/2015
• Est. Priority Date: 11/15/2004
• Status: Active Grant

• Current Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Original Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Inventors: Jagadeesan, Ramanathan T., Pearce, Christopher E.
• Primary Examiner(s): Mitchell, Nathan
• Assistant Examiner(s): Zewari, Sayed T
• Application Number:
  US10/988,793
• Publication Number:
  US 20060105770A1
• Time in Patent Office: 3,991 Days
• Field of Search: 455436-444, 455/449, 3791671-16715, 37910701- 015
• US Class Current: 1/1
• CPC Class Codes: H04W 36/00 Hand-off or reselection arrangements
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold
• CPC Class Codes: H04W 76/28 Discontinuous transmission [DTX]; Discontinuous reception [DRX]
• CPC Class Codes: H04W 84/16 WPBX [Wireless Private Branch Exchange]
• CPC Class Codes: H04W 88/02 Terminal devices

Abstract

A method for effecting handoff of a communication session between a cellular telephone and a desktop telephone includes anchoring a communication session involving a remote device and a cellular telephone in an enterprise network such that signaling for the communication session passes through an element of the enterprise network; receiving an indication to handoff the communication session from the cellular telephone to a desktop telephone coupled to the enterprise network; placing the remote device in a holding state in response to the indication; and coupling the desktop telephone to the remote device to resume the communication session.

Claims

1. A method, comprising:

anchoring a communication session, which involves a remote device and a cellular telephone, in an enterprise network such that signaling for the communication session passes through an element of the enterprise network;

receiving an indication to handoff the communication session from the cellular telephone to a desktop telephone coupled to the enterprise network;

placing the remote device in a holding state in response to the indication; and

handing off the communication session, which is anchored in the enterprise network, to resume the communication session between the desktop telephone and the remote device.

2. The method of claim 1, wherein the indication to handoff the communication session is generated by the cellular telephone in response to a user of the cellular telephone hanging up on the communication session.

3. The method of claim 1, wherein the indication to handoff the communication session is generated by the desktop telephone in response to a user of the desktop telephone pressing a deskphone pickup key on the desktop telephone.

4. The method of claim 1, further comprising:

starting a timer in response to a user of the cellular telephone hanging up on the communication session; and

coupling the desktop telephone to the remote device to resume the communication session in response to a user of the desktop telephone pressing a resume key on the desktop telephone.

5. The method of claim 1, further comprising dropping the cellular telephone from the communication session in response to the indication.

6. The method of claim 1, further comprising:

receiving a second indication to handoff the communication session from the desktop telephone to the cellular telephone;

placing the remote device in a holding state in response to the second indication;

placing a telephone call to the cellular telephone in response to the second indication; and

coupling the cellular telephone to the remote device to resume the communication session using the telephone call.

7. The method of claim 1, wherein anchoring the communication session comprises:

associating a telephone number with the desktop telephone and a first communication port;

receiving a first telephone call initiated by the remote device and directed to the telephone number;

offering the first telephone call to the desktop telephone and to the first communication port;

associating the first communication port with the cellular telephone;

obtaining a second communication port from a plurality of available communication ports in response to the offer;

placing a second telephone call to the cellular telephone using the second communication port; and

bridging the first communication port and the second communication port to establish a communication link between the remote device and the cellular telephone.

8. The method of claim 1, wherein anchoring the communication session comprises:

receiving a first telephone call initiated by the cellular telephone;

placing a second telephone call to the remote device; and

bridging the first telephone call and the second telephone call to establish a communication link between the cellular telephone and the remote device.

9. The method of claim 8, wherein the first telephone call is a stealth telephone call and anchoring the communication session further comprises:

receiving a user name and a password from the cellular telephone;

providing a secondary dial tone to the cellular telephone in response to authenticating the user name and the password; and

receiving a telephone number from the cellular telephone for placing the second telephone call.

10. The method of claim 1, wherein anchoring the communication session occurs in response to receiving a command to handoff the communication session from the desktop telephone to the cellular telephone.

11. The method of claim 1, wherein coupling the desktop telephone to the remote device to resume the communication session comprises:

identifying a gateway associated with the communication session; and

transmitting media directly to the remote device through the gateway.

12. A non-transitory computer-readable medium encoded with computer instructions, the computer instructions operable when executed to:

anchor a communication session, which involves a remote device and a cellular telephone, in an enterprise network such that signaling for the communication session passes through an element of the enterprise network;

receive an indication to handoff the communication session from the cellular telephone to a desktop telephone coupled to the enterprise network;

place the remote device in a holding state in response to the indication; and

hand off the communication session, which is anchored in the enterprise network, to resume the communication session between the desktop telephone and the remote device.

13. The non-transitory computer-readable medium of claim 12, wherein the indication is generated by the cellular telephone in response to a user of the cellular telephone hanging up on the communication session.

14. The non-transitory computer-readable medium of claim 12, wherein the indication is generated by the desktop telephone in response to a user of the desktop telephone pressing a deskphone pickup key on the desktop telephone.

15. The non-transitory computer-readable medium of claim 12, further operable when executed to:

start a timer in response to a user of the cellular telephone hanging up on the communication session; and

couple the desktop telephone to the remote device to resume the communication session in response to a user of the desktop telephone pressing a resume key on the desktop telephone.

16. The non-transitory computer-readable medium of claim 12, further operable when executed to drop the cellular telephone from the communication session in response to the indication.

17. The non-transitory computer-readable medium of claim 12, further operable when executed to:

receive a second indication to handoff the communication session from the desktop telephone to the cellular telephone;

place the remote device in a holding state in response to the second indication;

place a telephone call to the cellular telephone in response to the second indication; and

couple the cellular telephone to the remote device to resume the communication session using the telephone call.

18. The non-transitory computer-readable medium of claim 12, wherein anchoring the communication session comprises:

associating a telephone number with the desktop telephone and a first communication port;

receiving a first telephone call initiated by the remote device and directed to the telephone number;

offering the first telephone call to the desktop telephone and to the first communication port;

associating the first communication port with the cellular telephone;

obtaining a second communication port from a plurality of available communication ports in response to the offer;

placing a second telephone call to the cellular telephone using the second communication port; and

bridging the first communication port and the second communication port to establish a communication link between the remote device and the cellular telephone.

19. The non-transitory computer-readable medium of claim 12, wherein anchoring the communication session comprises:

receiving a first telephone call initiated by the cellular telephone;

placing a second telephone call to the remote device; and

bridging the first telephone call and the second telephone call to establish a communication link between the cellular telephone and the remote device.

20. The non-transitory computer-readable medium of claim 19, wherein the first telephone call is a stealth telephone call and anchoring the communication session further comprises:

receiving a user name and a password from the cellular telephone;

providing secondary dial tone to the cellular telephone in response to authenticating the user name and the password; and

receiving a telephone number from the cellular telephone for placing the second telephone call.

21. The non-transitory computer-readable medium of claim 12, wherein anchoring the communication session occurs in response to receiving a command to handoff the communication session from the desktop telephone to the cellular telephone.

22. The non-transitory computer-readable medium of claim 12, wherein coupling the desktop telephone to the remote device to resume the communication session comprises:

identifying a gateway associated with the communication session; and

transmitting media directly to the remote device through the gateway.

23. A system, comprising:

means for anchoring a communication session, which involves a remote device and a cellular telephone, in an enterprise network such that signaling for the communication session passes through an element of the enterprise network;

means for receiving an indication to handoff the communication session from the cellular telephone to a desktop telephone coupled to the enterprise network;

means for placing the remote device in a holding state in response to the indication; and

means for handing off the communication session, which is anchored in the enterprise network, to resume the communication session between the desktop telephone and the remote device.

24. The system of claim 23, wherein the indication is generated by the cellular telephone in response to a user of the cellular telephone hanging up on the communication session.

25. The system of claim 23, wherein the indication is generated by the desktop telephone in response to a user of the desktop telephone pressing a deskphone pickup key on the desktop telephone.

26. The system of claim 23, further comprising:

means for starting a timer in response to a user of the cellular telephone hanging up on the communication session; and

means for coupling the desktop telephone to the remote device to resume the communication session in response to a user of the desktop telephone pressing a resume key on the desktop telephone.

27. The system of claim 23, further comprising means for dropping the cellular telephone from the communication session in response to the indication.

28. The system of claim 23, further comprising:

means for receiving a second indication to handoff the communication session from the desktop telephone to the cellular telephone;

means for placing the remote device in a holding state in response to the second indication;

means for placing a telephone call to the cellular telephone in response to the second indication; and

means for coupling the cellular telephone to the remote device to resume the communication session using the telephone call.

29. The system of claim 23, wherein the means for anchoring the communication session comprises:

means for associating a telephone number with the desktop telephone and a first communication port;

means for receiving a first telephone call initiated by the remote device and directed to the telephone number;

means for offering the first telephone call to the desktop telephone and to the first communication port;

means for associating the first communication port with the cellular telephone;

means for obtaining a second communication port from a plurality of available communication ports in response to the offer;

means for placing a second telephone call to the cellular telephone using the second communication port; and

means for bridging the first communication port and the second communication port to establish a communication link between the remote device and the cellular telephone.

30. The system of claim 23, wherein the means for anchoring the communication session comprises:

means for receiving a first telephone call initiated by the cellular telephone;

means for placing a second telephone call to the remote device; and

means for bridging the first telephone call and the second telephone call to establish a communication link between the cellular telephone and the remote device.

31. The system of claim 30, wherein the first telephone call is a stealth telephone call and the means for anchoring the communication session further comprises:

means for receiving a user name and a password from the cellular telephone;

means for providing secondary dial tone to the cellular telephone in response to authenticating the user name and the password; and

means for receiving a telephone number from the cellular telephone for placing the second telephone call.

32. The system of claim 23, wherein anchoring the communication session occurs in response to receiving a command to handoff the communication session from the desktop telephone to the cellular telephone.

33. The system of claim 23, wherein the means for coupling the desktop telephone to the remote device to resume the communication session comprises:

means for identifying a gateway associated with the communication session; and

means for transmitting media directly to the remote device through the gateway.