Customizable insurance system

• US 9,183,593 B2
• Filed: 04/17/2013
• Issued: 11/10/2015
• Est. Priority Date: 06/10/2008
• Status: Active Grant

• Current Assignee: Progressive Casualty Insurance Company (Progressive Corporation)
• Original Assignee: Progressive Casualty Insurance Company (Progressive Corporation)
• Inventors: Willis, Dale A., Rolnik, David L., Renwick, Glenn M., Michael, Daniel, Ling, Raymond S., Gehrmann, Daniel, Chiang, Faith, Callahan, Patrick K., Alfred, Toby K.
• Primary Examiner(s): Niquette, Robert R
• Application Number:
  US13/864,687
• Publication Number:
  US 20130238368A1
• Time in Patent Office: 937 Days
• Field of Search: None
• US Class Current: 1/1
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

An automated insurance quote system allows users to apply for one or more insurance quotes through a self-service communication channel. The system includes an interface that may receive applicant data from a remote location. A front-end processor selectively passes applicant data to a record keeping system retained in a memory. A controller or quote processors selects and transmits one or more insurance policies that are allowed under a user'"'"'s governmental law and are tailored to the user'"'"'s price and/or coverage preferences. The system conveys coverage details to users through the interface.

Claims

1. A system that automatically generates personalized graphical user interfaces at client computing devices comprising:

a user interface automatically generated by a client device responsive to applicant data received from a user at the client device;

the user interface configured to the client device'"'"'s display and customized to display a range of insurance coverages that match and adapt to applicant'"'"'s insurance line coverage preferences and a range of insurance prices that match and adapt to the applicant'"'"'s insurance price preferences before an insurance quote is rendered responsive to a user'"'"'s scroll at the interface without sliding displayed text across the client device'"'"'s display;

the range of insurance coverages and insurance prices are in compliance with the applicant'"'"'s state insurance regulations;

means remote from the user interface that selectively processes the applicant data entered by the user to a record keeping database system stored in a memory, the record keeping system comprising a plurality of records and data showing how the records are organized in the memory and where the records are stored in the memory, each of the records comprising a plurality of data fields that are configured for searching, sorting, and recombining the applicant data with other data; and

a quote processor programmed to render an insurance policy quote generated in response to the applicant data received through the user interface from the user, the insurance policy quote comprising a plurality of customizable insurance line coverages and corresponding line premiums for the plurality of customizable line coverages that are allowed under the applicant'"'"'s applicable governmental laws and are tailored to the applicant'"'"'s characteristics, applicant'"'"'s preferences, and applicant'"'"'s desired insurance policy premium.

2. The system of claim 1, where insurance coverage is tailored by a user entering a desired monthly insurance policy premium for the insurance policy quote.

3. The system of claim 1, where insurance coverage under the insurance policy quote is tailored by the user controlling a virtual scroll bar associated with the plurality of customizable insurance line coverages and corresponding line premiums.

4. The system of claim 1 where the user interface comprises an object-oriented user interface.

5. The system of claim 1 further comprises logic stored in a memory that is executable by the quote processor to process the applicant data and render a numerical value that valuates the applicant'"'"'s insurance policy preferences.

6. The system of claim 5 where the quote processor translates insurance coverage priorities into numerical values that identify one or more insurance coverages provided under the insurance policy quote.

7. The system of claim 1 further comprising logic stored in a memory that is executable by the quote processor to harvest information from a remote server that retains data on the user'"'"'s governmental laws and regulations.

8. The system of claim 1 where a front-end processor and the quote processor comprise a fat client that executes substantially all of the processing of the automated insurance quote system.

9. The system of claim 1 where a front-end processor and the quote processor comprise a fat server that executes substantially all of the processing of the automated insurance quote system.

10. The system of claim 1 further comprising a server cluster configured to convey the insurance policy quote to the user through the user interface, where the server cluster transmits a hyperlink that comprises unique identifiers that identifies a user'"'"'s identity, an insurance product, and data associated with an insurance request.

11. The system of claim 1 where the user interface comprises one or more interactive-toggle buttons programmed so that the selection of one button deselects a displayed insurance coverage and renders one or more line coverage areas.

12. The system of claim 1 where the user interface comprises a scroll bar that is responsive to a relative and an absolute pointing device, the scroll bar comprising a plurality of active areas for moving incrementally or arbitrarily though price points that are associated and rendered with one or more customizable insurance line coverages.

13. The system of claim 12 where the active areas comprise a proximal end and a distal end for moving incrementally between price points, a sliding scroll box for moving to an arbitrary price point, and a plurality of intermediate areas between the sliding scroll box and the proximal end and the distal end for moving in greater increments than a proximal end actuation or a distal end actuation.

14. The system of claim 12 where the user interface further comprises a Rich Internet Application that executes asynchronous communication and that pre-fetches executable code based on a prediction of the user'"'"'s preferences.

15. The system of claim 1 where the applicant data further comprises data monitored during the vehicle'"'"'s actual operation that represents the actual driving behavior of the applicant.

16. The system of claim 1 where the plurality of customizable line coverages are tailored to the applicant'"'"'s desired premium payment schedule.

17. A system that automatically generates personalized graphical user interfaces at client computing devices, comprising:

a user interface automatically generated at a client device in response to applicant data and comprising onscreen elements automatically adjusted and automatically arranged in response to applicant data received from a user at the client device, the user interface customized to display a range of insurance coverages that match and adapt to applicant'"'"'s insurance line coverage preferences and a range of insurance prices that match and adapt to the applicant'"'"'s insurance price preferences responsive to a user'"'"'s scroll at the user interface without sliding previously displayed text across a display rendered by the client device;

the range of insurance coverages and insurance prices are in compliance with the applicant'"'"'s state insurance regulations;

a front-end processor that selectively processes the applicant data entered by the user to a record keeping database system stored in a memory, the record keeping database system storing a plurality of records and data showing how the records are organized in the memory and where the records are stored in memory each of the records comprise a plurality of data fields that are configured for searching, sorting, and recombining the applicant data with other data; and

a quote processor programmed to render an insurance policy quote generated in response to the applicant data received through the user interface from the user and transmitted to the client device, the insurance policy quote comprising a plurality of customized insurance line coverages and corresponding line premiums for the plurality of customized line coverages that are allowed under the applicant'"'"'s applicable governmental laws and are tailored to the applicant'"'"'s characteristics, applicant'"'"'s preferences, and applicant'"'"'s desired insurance policy premium.

18. The system of claim 17, where insurance coverage under the insurance policy quote is tailored by the user controlling a virtual scroll bar associated with the plurality of customizable insurance line coverages and corresponding line premiums.

19. The system of claim 17 further comprising a server cluster configured to convey the insurance policy quote to the user through the user interface, where the server cluster transmits a hyperlink that comprises unique identifiers that identifies a user'"'"'s identity, an insurance product, and data associated with an insurance request.

20. The system of claim 17 where the applicant data further comprises data monitored during the vehicle'"'"'s actual operation that represents the actual driving behavior of the applicant.

21. The system of claim 17 where the user interface further comprises a Rich Internet Application that executes asynchronous communication and that pre-fetches executable code based on predictions of the user'"'"'s preferences.

22. A system that automatically generates personalized graphical user interlaces at client computing devices, comprising:

a user interface generated at a client device at a user'"'"'s request responsive to applicant data received from a user at the client device;

the user interface customized to display a range of insurance coverages that match and adapt to applicant'"'"'s insurance line coverage preferences and a range of insurance prices that match and adapt to the applicant'"'"'s insurance price preferences responsive to a user'"'"'s scroll at the user interface without sliding previously displayed text across the client device'"'"'s display;

the range of insurance coverages and insurance prices are in compliance with the applicant'"'"'s state insurance regulations;

a front-end processor that selectively processes the applicant data entered by the user to a record keeping database system stored in a memory, the record keeping database system storing a plurality of records and data showing how the records are organized in the memory and where the records are stored in memory each of the records comprise a plurality of data fields that are configured for searching, sorting, and recombining the applicant data with other data; and

a quote processor programmed to render an insurance policy quote generated in response to the applicant data received through the user interface from the user and transmitted to the client device, the insurance policy quote comprising a plurality of customized insurance line coverages and corresponding line premiums for the plurality of customized line coverages that are allowed under the applicant'"'"'s applicable governmental laws and are tailored to the applicant'"'"'s characteristics, applicant'"'"'s preferences, and applicant'"'"'s desired insurance policy premium.