Searching data in a social network to provide an answer to an information request

• US 9,253,271 B2
• Filed: 10/25/2013
• Issued: 02/02/2016
• Est. Priority Date: 02/08/2010
• Status: Active Grant

• Current Assignee: Etsy Incorporated
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Marcucci, Justin, RANDQUIST, Coby P.
• Primary Examiner(s): Joo, Joshua
• Application Number:
  US14/063,280
• Publication Number:
  US 20140052789A1
• Time in Patent Office: 830 Days
• Field of Search: 709203-204, 709/206, 705/319
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34

Abstract

An information request is received from a user of a social network. Data for other users in the social network is searched in order to provide an answer to the request. A question based on the information request is sent to one or more of the other users having prior activity on the social network that is related to the information request.

Claims

1. A method comprising:

receiving, at a processor associated with a server from a first device of a first user of a social network, via a communication network, an information request relating to a subject matter and a location;

searching, by the processor, a database of social network data corresponding to a plurality of users of the social network, each of the plurality of users associated with respective prior activity on the social network;

identifying, by the processor from the database of the social network data corresponding to the plurality of users of the social network, a second user from the plurality of users, wherein the second user is identified from the plurality of users based on the second user being associated with prior activity associated with the subject matter and the location, the prior activity of the second user comprising a favorite indication provided by a second device of the second user to the social network, wherein the favorite indication provided by the second device of the second user is associated with the subject matter and another location that is within a predetermined distance of the location of the information request;

directing, by the processor, a question relating to the information request to the second user;

receiving, by the processor, a first answer to the question from the second user; and

transmitting, by the processor via the communication network, the first answer to the first device of the first user.

2. The method of claim 1, wherein the plurality of users comprises social network friends of the first user of the social network.

3. The method of claim 1, further comprising:

searching, by the processor, the social network data to identify a third user having prior activity relating to the subject matter;

directing, by the processor, the question to the third user;

receiving, by the processor, a second answer to the question, the second answer being received from the third user; and

sending, by the processor, the second answer to the first user.

4. The method of claim 3, wherein the prior activity of the third user relating to the subject matter comprises a favorite indication provided by the third user to the social network.

5. The method of claim 1, wherein the subject matter of the information request relates to a business type and a business category.

6. The method of claim 1, wherein the subject matter of the information request relates to a service type and a service category.

7. The method of claim 1, wherein the prior activity of the second user further comprises information received by the social network and corresponds to activity of the second user interacting with the social network.

8. The method of claim 7, wherein the prior activity of the second user further comprises a comment associated with the second user and data provided to the social network from the second device associated with the second user.

9. The method of claim 1, further comprising providing, with the first answer, a popularity of the first answer with users of the social network.

10. The method of claim 9, further comprising displaying the first answer, wherein the first answer is ranked for display based upon the popularity of the first answer.

11. The method of claim 1, further comprising providing, with the first answer, a first popularity of the first answer with at least a portion of first degree users of the plurality of users of the social network having a first degree relationship with the first user and a second popularity of the first answer with at least a portion of second degree users of the plurality of users of the social network having a second degree relationship with the first user.

12. The method of claim 1, further comprising providing, with the first answer, a popularity of the first answer with at least a portion of affinity group users of the plurality of users of the social network, the at least a portion of affinity group users associated with a particular affinity group.

13. The method of claim 9, wherein the subject matter of the information request is associated with a business, and wherein the popularity is based upon a number of direct friends of the first user that have selected the business as a favorite on the social network.

14. A recordable medium that stores instructions that, when executed by a processor, cause the processor to perform operations comprising:

receiving, from a first device of a user of a social network, via a communication network, an information request relating to a subject matter and a location;

searching a database of social network data corresponding to a plurality of friends of the user of the social network, each of the plurality of friends being associated with respective prior activity on the social network,

identifying, from the database of the social network data corresponding to the plurality of friends of the user of the social network, a friend from the plurality of friends, wherein the friend is identified from the plurality of friends based on the friend having prior activity relating to the subject matter and the location, the prior activity relating to the friend comprising a favorite indication provided by a second device of the friend to the social network, wherein the favorite indication is associated with the subject matter and another location that is within a predetermined distance of the location of the information request;

directing a question regarding the information request to the friend;

receiving an answer to the question from the friend; and

transmitting, via the communication network, the answer and a corresponding popularity of the answer to the first device of the user, wherein the corresponding popularity is based upon a popularity of the answer with the plurality of friends.

15. The recordable medium of claim 14, wherein the prior activity relating to the friend further comprises location data received by the social network from the second device of the friend.

16. The recordable medium of claim 14, wherein the prior activity relating to the friend comprises information received by the social network, the information corresponding to activity of the friend interacting with the social network.

17. A system comprising:

a processor;

a network interface; and

a memory that stores instructions that, when executed by the processor, cause the processor to perform operations comprising

receiving, via the network interface from a first device of a user of a social network, via a communication network, an information request associated with a subject matter and a location,

searching a database of social network data corresponding to a plurality of friends of the user of the social network, each of the plurality of friends being associated with respective prior activity on the social network,

identifying, from the database of the social network data corresponding to the plurality of friends of the user of the social network, a friend from the plurality of friends, wherein the friend is identified from the plurality of friends based on the friend being associated with prior activity relating to the subject matter and the location, the prior activity comprising a favorite indication provided by a second device of the friend to the social network, wherein the favorite indication is associated with the subject matter and another location that is within a predetermined distance of the location of the information request,

directing a question relating to the information request to the friend,

receiving an answer to the question from the friend, and

transmitting, via the communication network, the answer and a corresponding popularity to the first device of the user.

18. The system of claim 17, wherein the corresponding popularity is based upon a popularity of the answer with the plurality of friends of the user.