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Methods and systems for managing telecommunications and for translating voice messages to text messages

  • US 9,277,043 B1
  • Filed: 03/03/2015
  • Issued: 03/01/2016
  • Est. Priority Date: 03/26/2007
  • Status: Expired due to Fees
First Claim
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1. A system, comprising:

  • at least one computing device comprising hardware;

    at least one network interface coupled to a Public Switched Telephone Network (PSTN);

    non-transitory memory coupled to the at least one computing device that stores instructions that when executed by the at least one computing device cause, at least in part, the system to implement;

    enabling a software application to be downloaded over a network to a computing device of a user;

    recording a voice mail message from a caller;

    transcribing some or all of the voice mail message from the caller, including a plurality of spoken words, to text using at least in part a speech-to-text recognizer;

    creating a text message from a selected portion of the transcribed text wherein resolution of transcribed text ambiguities is based at least in part on using a context and/or location of a word or phrase in the voice mail message; and

    transmitting the text message over the network to the user computing device for display by the software application, the software application hosted by the computing device of the user, wherein the display of the transcribed text for an uncertain word is grayed.

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