System and method for dissemination of relevant knowledge

• US 9,305,097 B2
• Filed: 05/07/2008
• Issued: 04/05/2016
• Est. Priority Date: 05/07/2008
• Status: Active Grant

• Current Assignee: CA, Inc. (d/b/a CA Technologies) (Broadcom, Inc.)
• Original Assignee: CA, Inc. (d/b/a CA Technologies) (Broadcom, Inc.)
• Inventors: Greenspan, Steven L., Gates, Carrie E.
• Primary Examiner(s): Corrielus, Jean M
• Application Number:
  US12/116,662
• Publication Number:
  US 20090281990A1
• Time in Patent Office: 2,890 Days
• Field of Search: 707/708, 707/713, 707/706, 707/722
• US Class Current: 1/1
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation

Abstract

A method comprises extracting one or more document identifiers from a document currently displayed on the user'"'"'s computer screen. The method further comprises searching an enterprise network, using the one or more document identifiers, for one or more related documents that are related to the document currently displayed on the user'"'"'s computer screen. The one or more related documents may then be filtered, and the user may be notified of the one or more filtered related documents.

Claims

1. A method, comprising:

extracting one or more document identifiers from a document currently displayed on the user'"'"'s computer screen;

searching an enterprise network, using the one or more document identifiers, for one or more related documents that are related to the document currently displayed on the user'"'"'s computer screen;

filtering the one or more related documents; and

notifying the user of the one or more filtered related documents by displaying at least a portion of the one or more filtered related documents in a periphery of the user'"'"'s computer screen such that the portion of the one or more filtered related documents is visible to the user but does not interfere with the document currently displayed on the user'"'"'s computer screen.

2. The method of claim 1, wherein notifying the user comprises sending an email to the user.

3. The method of claim 1, wherein notifying the user comprises adding, to a calendar on the user'"'"'s computer, one or more events related to the one or more filtered related documents.

4. The method of claim 1, further comprising generating a user profile, and wherein filtering the one or more related documents comprises using the user profile.

5. The method of claim 4, wherein the user profile is generated based on documents stored on the user'"'"'s computer.

6. The method of claim 4, further comprising:

receiving, from the user, a selection of at least one of the one or more filtered related documents; and

updating the user profile to reflect the user'"'"'s selection of the at least one of the one or more filtered related documents.

7. The method of claim 6, further comprising updating the user profile to reflect filtered related documents that are not selected by the user.

8. The method of claim 4, further comprising allowing the user to edit the user profile.

9. The method of claim 8, wherein allowing the user to edit the user profile comprises allowing the user to select a manner in which the user is notified of the one or more filtered related documents.

10. A system, comprising:

a processor operable to;

extract one or more document identifiers from a document currently displayed on the user'"'"'s computer screen;

search an enterprise network, using the one or more document identifiers, for one or more related documents that are related to the document currently displayed on the user'"'"'s computer screen;

filter the one or more related documents; and

notify the user of the one or more filtered related documents by displaying at least a portion of the one or more filtered related documents in a periphery of the user'"'"'s computer screen such that the portion of the one or more filtered related documents is visible to the user but does not interfere with the document currently displayed on the user'"'"'s computer screen.

11. The system of claim 10, wherein the processor is further operable to generate a user profile, and wherein the processor is further operable to filter the one or more related documents using the user profile.

12. The system of claim 11, further comprising an interface operable to receive, from the user, a selection of at least one of the one or more filtered related documents, and wherein the processor is further operable to update the user profile to reflect the user'"'"'s selection of at least one of the one or more filtered related documents.

13. The system of claim 11, wherein the processor is further operable to update the user profile to reflect filtered related documents that are not selected by the user.

14. The system of claim 11, wherein the processor is further operable to allow the user to edit the user profile.

15. The system of claim 14, wherein the processor is further operable to allow the user to select a manner in which the user is notified of the one or more filtered related documents.

16. Logic encoded in a non-transitory, computer readable medium, and operable, when executed on a processor, to:

extract one or more document identifiers from a document currently displayed on the user'"'"'s computer screen;

search an enterprise network, using the one or more document identifiers, for one or more related documents that are related to the document currently displayed on the user'"'"'s computer screen;

filter the one or more related documents; and

notify the user of the one or more filtered related documents by displaying at least a portion of the one or more filtered related documents in a periphery of the user'"'"'s computer screen such that the portion of the one or more filtered related documents is visible to the user but does not interfere with the document currently displayed on the user'"'"'s computer screen.

17. The logic of claim 16, wherein the logic is further operable to generate a user profile, and wherein the logic is further operable to filter the one or more related documents using the user profile.

18. The logic of claim 17, wherein the logic is further operable to:

receive, from the user, a selection of at least one of the one or more filtered related documents; and

update the user profile to reflect the user'"'"'s selection of at least one of the one or more filtered related documents.

19. The logic of claim 18, wherein the logic is further operable to update the user profile to reflect filtered related documents that are not selected by the user.

20. The logic of claim 16, wherein the logic is further operable to allow the user to edit the user profile.

21. The logic of claim 20, wherein the logic is further operable to allow the user to select a manner in which the user is notified of the one or more filtered related documents.

22. A method, comprising:

extracting one or more document identifiers from a document currently displayed on the user'"'"'s computer screen;

searching an enterprise network, using the one or more document identifiers, for one or more related documents that are related to the document currently displayed on the user'"'"'s computer screen;

filtering the one or more related documents; and

notifying the user of the one or more filtered related documents; and

further wherein the document currently displayed comprises an email, and wherein extracting the one or more document identifiers comprises extracting the one or more document identifiers from the email currently displayed on the user'"'"'s computer screen.

23. The method of claim 22, further comprising:

in response to searching the enterprise network for one or more related documents, identifying a related email that is related to the email currently displayed on the user'"'"'s computer screen.

24. The method of claim 23, further comprising:

displaying at least a portion of the related email that is identified as being related to the email currently displayed on the user'"'"'s computer screen in a periphery of the user'"'"'s computer screen such that the portion of the related email is visible to the user but does not interfere with the email currently displayed on the user'"'"'s computer screen.