User assistance

• US 9,307,577 B2
• Filed: 01/21/2005
• Issued: 04/05/2016
• Est. Priority Date: 01/21/2005
• Status: Active Grant

• Current Assignee: Uber Technologies, Inc.
• Original Assignee: The Invention Science Fund I, L.L.C. (Intellectual Ventures LLC)
• Inventors: Rinaldo, Jr., John D., Malamud, Mark A., Levien, Royce A., Jung, Edward K. Y.
• Primary Examiner(s): DONAGHUE, LARRY D
• Application Number:
  US11/041,861
• Publication Number:
  US 20060190428A1
• Time in Patent Office: 4,092 Days
• Field of Search: 709/224, 709227-229, 455/456, 455/418, 340/539.1, 340/539.13, 340/568.1
• US Class Current: 1/1
• CPC Class Codes: H04W 24/00 Supervisory, monitoring or testing arrangements
• CPC Class Codes: H04W 92/18 between terminal devices
• CPC Class Codes: H04W 99/00 Subject matter not provided for in other groups of this subclass

Abstract

An apparatus, device, method, computer program product, and system that detects an operative coupling between a first electronic device and a second electronic device, the first and second electronic devices having a presence in a geographic locale, and obtains a user assistance corresponding to the operative coupling.

Claims

1. A method comprising;

detecting an operative coupling between a first electronic device and a second electronic device;

detecting a location of the first electronic device and a location of the second electronic device; and

obtaining a user assistance corresponding to the operative coupling when the location of the first electronic device and the location of the second electronic device are detected as being within a common geographic locale,

wherein the obtaining a user assistance corresponding to the operative coupling includes obtaining a user assistance corresponding to the operative coupling from a remote file.

2. The method of claim 1, wherein the detecting a location of the first electronic device and a location of the second electronic device includes receiving a signal transmitted between a first electronic device and a second electronic device.

3. The method of claim 1, wherein the detecting a location of the first electronic device and a location of the second electronic device includes detecting a wireless signal transmitted between the first electronic device and the second electronic device.

4. The method of claim 1, wherein the detecting a location of the first electronic device and a location of the second electronic device includes receiving a signal indicative of the first electronic device and receiving a signal indicative of the second electronic device.

5. The method of claim 1, wherein the detecting a location of the first electronic device and a location of the second electronic device includes detecting an interaction between a first electronic device and a second electronic device.

6. The method of claim 1, wherein the detecting an operative coupling between a first electronic device and a second electronic device includes detecting an interactable coupling between a first electronic device and a second electronic device.

7. The method of claim 1, wherein the detecting an operative coupling between a first electronic device and a second electronic device includes detecting a wired interactable coupling between a first electronic device and a second electronic device.

8. The method of claim 1, wherein the detecting an operative coupling between a first electronic device and a second electronic device includes detecting a wireless interactable coupling between a first electronic device and a second electronic device.

9. The method of claim 1, wherein the detecting an operative coupling between a first electronic device and a second electronic device includes identifying the operative coupling between the first electronic device and the second electronic device.

10. The method of claim 1, wherein the detecting an operative coupling between a first electronic device and a second electronic device includes detecting a direct operative coupling between the first electronic device and the second electronic device.

11. The method of claim 1, wherein the detecting an operative coupling between a first electronic device and a second electronic device includes detecting a direct peer-to-peer operative coupling between the first electronic device and the second electronic device.

12. The method of claim 1, wherein the detecting an operative coupling between a first electronic device and a second electronic device includes detecting an operative coupling between a first computing device and a second electronic device.

13. The method of claim 1, wherein the detecting an operative coupling between a first electronic device and a second electronic device includes detecting an operative coupling between a first computing device and a second computing device.

14. The method of claim 1, wherein the obtaining a user assistance corresponding to the operative coupling includes obtaining an operational information corresponding to the operative coupling.

15. The method of claim 1, wherein the obtaining a user assistance corresponding to the operative coupling includes obtaining a user instruction corresponding to the operative coupling.

16. The method of claim 1, wherein the obtaining a user assistance corresponding to the operative coupling includes obtaining a user education corresponding to the operative coupling.

17. The method of claim 1, wherein the obtaining a user assistance corresponding to the operative coupling includes obtaining an operational information corresponding to the operative coupling.

18. The method of claim 1, wherein the obtaining a user assistance corresponding to the operative coupling includes obtaining a previously locally saved user assistance corresponding to the operative coupling.

19. The method of claim 1, further comprising:

identifying the operative coupling.

20. The method of claim 1, further comprising:

requesting the user assistance corresponding to the operative coupling.

21. The method of claim 1, further comprising:

saving the user assistance corresponding to the operative coupling.

22. A system comprising:

circuitry for detecting an operative coupling between a first electronic device and a second electronic device;

circuitry for detecting a location of the first electronic device and a location of the second electronic device; and

circuitry for obtaining a user assistance corresponding to the operative coupling when the location of the first electronic device and the location of the second electronic device are detected as being within a common geographic locale,

wherein the obtaining a user assistance corresponding to the operative coupling includes obtaining a user assistance corresponding to the operative coupling from a remote file.