User context and behavior based user interface recommendation

• US 9,348,613 B2
• Filed: 10/15/2012
• Issued: 05/24/2016
• Est. Priority Date: 10/15/2012
• Status: Active Grant

• Current Assignee: SAP SE
• Original Assignee: SAP SE
• Inventors: Queck, Tobias, Steinhauer, Sebastian
• Primary Examiner(s): Salomon, Phenuel
• Application Number:
  US13/651,806
• Publication Number:
  US 20140108977A1
• Time in Patent Office: 1,317 Days
• Field of Search: None
• US Class Current: 1/1
• CPC Class Codes: G06F 9/451 Execution arrangements for user interfaces

Abstract

Systems and methods to provide graphical user interface recommendations based on user context information and behavior are provided. In example embodiments, tracking data associated with automatically tracked actions performed at a device of a user with respect to at least one screen are received. One or more recommendations of a customized screen for an application is determined based at least in part on the tracking data for the user. The one or more recommendations of a customized screen for the application are provided to the user.

Claims

1. A method comprising:

receiving tracking data associated with automatically tracked actions performed by a specific user at a device of the specific user with respect to at least one generic screen;

identifying, from the automatically tracked actions, regularly occurring tracked user modifications performed by the specific user to a particular element of the at least one generic screen, the regularly occurring tracked user modifications performed by the specific user including a repeated same user modification performed by the specific user to the particular element of the at least one generic screen;

determining, using a processor of a machine, one or more recommendations of a customized screen for an application based at least in part on the regularly occurring tracked user modifications performed by the specific user to the particular element of the at least one generic screen, the determining comprising;

calculating weighting factors based on user context information, the weighting factors being higher for screens that involve transactions that the user commonly uses, and

applying the weighting factors based on the user context information to the one or more recommendations to generate a ranked list of recommendations; and

providing the one or more recommendations of the customized screen for the application to the specific user, the customized screen comprising a generic screen having the repeated same user modification performed by the specific user automatically applied to the particular element to create the customized screen.

2. The method of claim 1, wherein the providing of the one or more recommendations comprises causing automatic application, without user instruction, of the recommendation of the customized screen having the repeated same modification performed by the specific user automatically applied.

3. The method of claim 2, further comprising querying the specific user as to whether the specific user likes a result of the automatic application of the recommendation.

4. The method of claim 1, wherein the providing of the one or more recommendations comprises causing a listing of a plurality of recommendations to be displayed to the specific user in a pop-up window.

5. The method of claim 4, further comprising ranking the plurality of recommendations in the listing based in part on the tracking data associated with the automatically tracked actions.

6. The method of claim 1, wherein the tracking data associated with the automatically tracked actions comprises a customization, the customization generated based on the regularly occurring tracked user modifications identified from the tracking data.

7. The method of claim 1, wherein the determining of the one or more recommendations of the customized screen further comprises:

calculating weighting factors based on corporate objectives; and

applying the weighting factors based on the corporate objects to the one or more recommendations to generate a ranked list of recommendations.

8. The method of claim 1, wherein the determining of the one or more recommendations of the customized screen comprises eliminating recommendations that do not apply to the specific user based on the user context information and user access rights.

9. The method of claim 1, wherein the application comprises an application served from an enterprise software backend of a server.

10. The method of claim 1, wherein the automatically tracked actions performed at the device of the specific user with respect to the at least one generic screen is at a second application that is different from the application for which the one or more recommendations of the customized screen is provided.

11. The method of claim 1, further comprising automatically tracking user interactions performed with respect to the at least one generic screen.

12. The method of claim 1, further comprising automatically tracking modifications performed during rendering of the at least one generic screen.

13. The method of claim 1, wherein:

the regularly occurring tracked user modifications used to determine the one or more recommendations comprise input of a same value repeatedly in a particular field by the specific user, and

at least one of the one or more recommendations includes the same value prepopulated in the particular field.

14. The method of claim 1, wherein:

the regularly occurring tracked user modifications used to determine the one or more recommendations comprise repeated selection of a same tab by the specific user, and

at least one of the one or more recommendations orders the repeatedly selected tab more prominently.

15. The method of claim 1, wherein:

the regularly occurring tracked user modifications used to determine the one or more recommendations comprise repeated use of a particular color as a background color by the specific user, and

at least one of the one or more recommendations provides the particular color as the background color.

16. The method of claim 1, further comprising:

causing storage of a customization at a server, wherein the determining the one or more recommendations comprises accessing the storage for the stored customization.

17. The method of claim 1, wherein:

the regularly occurring tracked user modifications used to determine the one or more recommendations comprises repeated non-selection of a same tab by the specific user, and

at least one of the one or more recommendations removes the repeatedly non-selected tab.

18. A machine-readable storage medium having no transitory signals and storing instructions which, when executed by at least one processor of a machine, cause the machine to perform operations comprising:

receiving tracking data associated with automatically tracked actions performed by a specific user at a device of the specific user with respect to at least one generic screen;

identifying, from the automatically tracked actions, regularly occurring tracked user modifications performed by the specific user to a particular element of the at least one generic screen, the regularly occurring tracked user modifications performed by the specific user including a repeated same user modification performed by the specific user to the particular element of the at least one generic screen;

determining one or more recommendations of a customized screen for an application based at least in part on regularly occurring tracked user modifications performed by the specific user to a particular element of the at least one generic screen, the determining comprising;

calculating weighting factors based on user context information, the weighting factors being higher for screens that involve transactions that the user commonly uses, and

applying the weighting factors based on the user context information to the one or more recommendations to generate a ranked list of recommendations; and

providing the one or more recommendations of the customized screen for the application to the specific user, the customized screen comprising a generic screen having the repeated same user modification performed by the specific user automatically applied to the particular element to create the customized screen.

19. The machine-readable storage medium of claim 18, wherein the providing of the one or more recommendations comprises causing automatic application, without user instruction, of the recommendation of the customized screen having the repeated same user modification performed by the specific user automatically applied.

20. The machine-readable storage medium of claim 18, wherein the providing of the one or more recommendations comprises causing a listing of a plurality of recommendations to be displayed to the specific user in a pop-up window.

21. The machine-readable storage medium of claim 20, wherein the determining of the one or more recommendations of the customized screen further comprises:

calculating weighting factors based on corporate objectives in order to rank the plurality of recommendations; and

applying the weighting factors based on the corporate objectives to the one or more recommendations to generate a ranked list of recommendations.

22. A system comprising:

one or more processors of a machine configured to perform operations comprising;

receiving tracking data associated with automatically tracked actions performed by a specific user at a device of the specific user with respect to at least one generic screen;

identifying, from the automatically tracked actions, regularly occurring tracked user modifications performed by the specific user to a particular element of the at least one generic screen, the regularly occurring tracked user modifications performed by the specific user including a repeated same user modification performed by the specific user to the particular element of the at least one generic screen;

determining one or more recommendations of a customized screen for an application based at least in part on regularly occurring tracked user modifications performed by the specific user to a particular element of the at least one generic screen, the determining comprising;

calculating weighting factors based on user context information, the weighting factors being higher for screens that involve transactions that the user commonly uses, and

applying the weighting factors based on the user context information to the one or more recommendations to generate a ranked list of recommendations; and

providing the one or more recommendations of the customized screen for the application to the specific user, the customized screen comprising a generic screen having the repeated same user modification performed by the specific user automatically applied to the particular element to create the customized screen.