Establishment of message context in a collaboration system

• US 9,349,116 B2
• Filed: 11/04/2011
• Issued: 05/24/2016
• Est. Priority Date: 03/15/2007
• Status: Active Grant

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services Limited (Accenture PLC)
• Inventors: Hamilton, Mary, Korytkowski, Beata, Kahn, Joshua, Nebolsky, Charles
• Primary Examiner(s): Belousov, Andrey
• Application Number:
  US13/289,681
• Publication Number:
  US 20120047446A1
• Time in Patent Office: 1,663 Days
• Field of Search: 715/758, 715/855
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

A processing device used to support communications between users of the collaboration system is provided with a graphical user interface. A graphical context activation mechanism associated with a discussion between users of the collaboration system may be displayed. Responsive to a selection input, a graphical illustration of information regarding the users participating in the discussion is displayed. The graphical illustration may comprise indicia of location of at least one of the users that may be displayed, for example, within the context of a geographical map. The graphical illustration may further comprise indicia of identity of at least one of the users. Additionally, a textual context activation mechanism may be provided and utilized in the same manner, thereby allowing text-based context regarding the message to be displayed. In this manner, team-wide context may be more readily established.

Claims

1. A non-transitory machine-readable medium having stored thereon machine readable instructions executable by at least one processor to:

store image data in a data storage device, wherein the image data is representative of;

a geographical map;

information regarding users of a collaboration system associated with a discussion between the users and contribution of the users to the discussion, wherein the information regarding the users comprises an organization chart illustrating at least one of the users in an organization hierarchy;

at least one selectable pin on the geographical map indicating a location of at least one of the users; and

at least one overlay window displaying contact information and contribution to the discussion for at least one of the users; and

display the at least one overlay window, including the contact information and the contribution to the discussion for the at least one user, in response to receiving a selection of the at least one selectable pin displayed on the geographical map.

2. The non-transitory machine-readable medium of claim 1, wherein the information regarding the users further comprises indicia of identity of the users.

3. The non-transitory machine-readable medium of claim 2, wherein the indicia of identity of the users comprises visual depictions of the users.

4. The non-transitory machine-readable medium of claim 1, wherein the machine readable instructions are executable by the processor to:

display a textual context activation mechanism associated with the discussion;

receive, via at least one user input device, a selection input indicating that the textual context activation mechanism has been selected; and

display a textual representation of the discussion.

5. The non-transitory machine-readable medium of claim 4, wherein the textual context activation mechanism comprises a textual hyperlink displayed on the geographical map or another section of the display.

6. The non-transitory machine-readable medium of claim 4, wherein the machine readable instructions are executable by the processor to:

display a graphical activation mechanism associated with the discussion;

receive a user selection of the graphical activation mechanism; and

display a graphical representation of the discussion.

7. The non-transitory machine-readable medium of claim 6, wherein the machine readable instructions are executable by the processor to:

switch back and forth between the textual representation and the graphical representation in response to receiving a selection of the textual context activation mechanism or the graphical activation mechanism.

8. The non-transitory machine-readable medium of claim 1, wherein the contribution to the discussion comprises posted text of the at least one user.

9. The non-transitory machine-readable medium of claim 8, wherein the contribution to the discussion comprises a date of posting the text.

10. The non-transitory machine-readable medium of claim 6, wherein the machine readable instructions are executable by the processor to:

display a plurality of discussions between the users.

11. An apparatus for use with a collaboration system, comprising:

a display;

at least one user input device;

at least one processor; and

a storage device to store image data comprising;

a geographical map;

information regarding users of the collaboration system, wherein the information is associated with a discussion between the users and contribution of the users to the discussion, and the information comprises an organization chart illustrating at least one of the users in an organization hierarchy;

at least one selectable pin on the geographical map indicating a location of at least one of the users; and

at least one overlay window displaying contact information and contribution to the discussion for at least one of the users; and

the at least one processor is to display, on the display, the at least one overlay window, including the contact information and the contribution to the discussion for the at least one user, in response to receiving a selection of the at least one selectable pin displayed on the geographical map.

12. The apparatus of claim 11, wherein the information regarding the users further comprises indicia of identity of the users.

13. The apparatus of claim 12, wherein the indicia of identity of the users comprises visual depictions of the users.

14. The apparatus of claim 11, wherein the at least one processor is to:

display, on the display, a textual context activation mechanism associated with the discussion;

receive, via the at least one user input device, a selection input indicating that the textual context activation mechanism has been selected; and

display, on the display, a textual representation of the discussion.

15. The apparatus of claim 14, wherein the textual context activation mechanism comprises a textual hyperlink displayed on the geographical map or another section of the display.

16. The apparatus of claim 14, wherein the at least one processor is to:

display, on the display, a graphical activation mechanism associated with the discussion;

receive, via the at least one user input device, a user selection of the graphical activation mechanism; and

display, on the display, a graphical representation of the discussion.

17. The apparatus of claim 16, wherein the at least one processor is to:

switch back and forth between the textual representation and the graphical representation displayed on the display in response to receiving a selection of the textual context activation mechanism or the graphical activation mechanism via the at least one user input device.

18. The apparatus of claim 11, wherein the contribution to the discussion comprises posted text of the at least one user.

19. The apparatus of claim 11, wherein the contribution to the discussion comprises a date of posting the text.

20. In a processing device operable to generate a graphical user interface for a display, a method for context-based discussion representation between users of a collaboration system, the method comprising:

storing in a storage device image data representative of;

a geographical map;

information regarding users of a collaboration system associated with a discussion between the users and contribution of the users to the discussion, wherein the information regarding the users comprises an organization chart illustrating at least one of the users in an organization hierarchy;

at least one selectable pin on the geographical map indicating a location of at least one of the users; and

at least one overlay window displaying contact information and contribution to the discussion for at least one of the users; and

generating, in response to receiving a selection of the at least one selectable pin displayed on the geographical map, a graphical user interface including the at least one overlay window comprising the contact information and the contribution to the discussion for the at least one user.