Secure electronic mail system with thread/conversation opt out

• US 9,401,900 B2
• Filed: 04/12/2012
• Issued: 07/26/2016
• Est. Priority Date: 07/01/2005
• Status: Active Grant

• Current Assignee: Appriver Canada, ULC (Open Text Corporation)
• Original Assignee: Cirius Messaging Inc. (Open Text Corporation)
• Inventors: LeVasseur, Thierry, Astudillo, Esteban, McLean, Matt, Wilson, Alex, Yee, Tina
• Primary Examiner(s): Bates, Kevin
• Assistant Examiner(s): Patel, Ronak
• Application Number:
  US13/445,750
• Publication Number:
  US 20120198017A1
• Time in Patent Office: 1,566 Days
• Field of Search: 709/205, 709/206, 709/207
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/48 Message addressing, e.g. address format or anonymous messages, aliases
• CPC Class Codes: H04L 63/0428 wherein the data content is protected, e.g. by encrypting or encapsulating the payload
• CPC Class Codes: H04L 63/06 for supporting key management in a packet data network cryptographic mechanisms or cryptographic arrangements for key management H04L9/08
• CPC Class Codes: H04L 63/08 for authentication of entities cryptographic mechanisms or cryptographic arrangements for entity authentication H04L9/32
• CPC Class Codes: H04L 63/123 received data contents, e.g. message integrity
• CPC Class Codes: H04L 63/145 the attack involving the propagation of malware through the network, e.g. viruses, trojans or worms
• CPC Class Codes: H04L 63/168 above the transport layer
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]

Abstract

An e-mail system is disclosed that overcomes many deficiencies of, but is backward compatible with, existing e-mail systems. An exemplary method for communicating e-mail messages comprises receiving, at a server system, an original e-mail message associated with a unique message ID that is assigned by the server system. The method further comprises storing a distribution list associated with the unique message ID and a thread participation status indicator for each of the one or more recipients, and, in response to an opt-out request received from one of the recipients, updating the distribution list to thereby produce a modified distribution list that does not include the requesting recipient. The method further comprises receiving a reply e-mail message in the same thread, and sending the reply e-mail message based on the modified distribution list such that the reply e-mail message is not sent to the requesting recipient.

Claims

1. A computer-implemented method of securely communicating e-mail messages, comprising:

receiving, at a server system, an original e-mail message in unencrypted form, via a secure communication protocol, from a sender, the original e-mail message to be sent to a plurality of recipients, the original e-mail message associated with a unique message ID that is assigned by the server system;

storing an original distribution list associated with the unique message ID on the server system, the original distribution list including the sender and one or more recipients;

storing a thread participation status indicator for each of the one or more recipients on the distribution list in a database;

sending, from the server system, a notification message to the one or more recipients on the distribution list, the notification message including a message access key for subsequent retrieval of the email message;

upon access of the notification message by the one or more recipients, receiving, at the server system, the message access key from the one or more recipients;

sending, from the server system, the original e-mail message in unencrypted form to the one or more recipients, via the secure communication protocol, in response to validation of the message access key;

in response to receiving, at the server system, an opt-out request from a recipient on the distribution list, modifying the corresponding thread participation status indicator for the recipient to indicate that the recipient has opted out of receiving further e-mail messages in a thread that includes the original e-mail message;

updating the distribution list by deleting or adding recipients from the distribution list based on the respective thread participation status indicator of each of the recipients to thereby produce a modified distribution list that has a different set of recipients than the original distribution list and that does not include any recipient having a thread participation status indicator indicating that the recipient has opted out of the thread;

receiving, at the server system, a reply e-mail message in unencrypted form, via the secure communication protocol, the reply e-mail message being in the thread and associated with the unique message ID of the original e-mail message; and

sending, from the server system, the reply e-mail message in unencrypted form, via the secure communication protocol, based on the modified distribution list such that the reply e-mail message is not sent to any recipient having a thread participation status indicator indicating that the recipient has opted out of the thread.

2. The method of claim 1, wherein the opt-out request is received from a remote client executed on a remote client device via an HTTPS connection over a computer network.

3. The method of claim 2, further comprising sending, via the remote client, authentication information from the remote client device to the server system to enable the server system to authenticate the remote client device prior to receiving the opt-out request.

4. The method of claim 2, wherein the remote client comprises a web-based e-mail client.

5. The method of claim 2, wherein the remote client comprises an e-mail client plug-in configured to run in conjunction with an e-mail client program on the remote client device.

6. The method of claim 2, further comprising encrypting the opt-out request on the remote client device such that the opt-out request is sent to the server system in an encrypted form.

7. The method of claim 1, the method further comprising:

storing a thread participation status indicator for the sender on the distribution list in the database;

in response to receiving an opt-out request from the sender in the distribution list, modifying the corresponding thread participation status indicator for the sender to indicate that the sender has opted out of receiving further e-mail messages in the thread;

updating the distribution list by deleting the sender from the distribution list based on the thread participation status indicator of the sender to thereby produce the modified distribution list;

receiving, at the server system, a second reply e-mail message in unencrypted form, via the secure communication protocol, the second reply e-mail message being in the thread and associated with the unique message ID of the original e-mail message; and

sending the second reply e-mail message in unencrypted form, via the secure communication protocol, based on the modified distribution list such that the second reply e-mail message is not sent to the sender of the original e-mail message who sent the opt-out request.

8. The method of claim 1, further comprising, at a remote device of a recipient of the original e-mail message who did not send the opt-out request:

retrieving a plurality of e-mail messages associated with the original e-mail message from the server system, the plurality of e-mail messages comprising at least the original e-mail message and the reply e-mail message;

aggregating the plurality of e-mail messages into a threaded display; and

displaying the threaded display via a display device operatively coupled to the remote device.

9. The method of claim 8, wherein the threaded display comprises a representation of the thread participation status indicator for each of the one or more recipients.

10. The method of claim 8, wherein the threaded display comprises a single logical e-mail message.

11. The method of claim 1, wherein the reply e-mail message includes the plurality of recipients that received the original e-mail message, and a visual feature indicating each of the plurality of recipients that has opted out of receiving further e-mail messages in the same thread as the original e-mail message.

12. The method of claim 1, further comprising:

in response to a receiving, at the server system, a future opt-in request from a recipient, modifying the corresponding thread participation status indicator for the recipient that made the future opt-in request to indicate that the recipient that made the future opt-in request has opted in to receiving future e-mail messages to be sent in the thread without receiving e-mail messages previously created in the thread the recipient that made the future opt-in request had opted out of the thread.

13. The method of claim 1, further comprising:

in response to receiving, at the server system, a retroactive opt-in request from a recipient that had previously opted out of receiving e-mail message in the thread or was added to the distribution list subsequent to the original e-mail message being sent by sender, modifying the corresponding thread participation status indicator for the recipient to indicate that the recipient that made the retroactive opt-in request has opted in to receiving e-mail messages in the thread that the recipient previously had not received prior to making the retroactive opt-in request, as well as future e-mail messages to be sent in the thread; and

in response to receiving, at the server system, the retroactive opt-in request from the recipient, sending to the recipient that made the retroactive opt-in request e-mail messages in the thread that were previously not delivered to the recipient that made the retroactive opt-in request as a result of the requesting recipient having opted out of the thread or as a result of not being on the distribution list when the e-mail messages were previously delivered.

14. A secure e-mail server system, comprising:

a logic device; and

a data-holding device comprising instructions stored thereon that are executable by the logic device to;

receive an original e-mail message in unencrypted form, via a secure communication protocol, from a sender, the original e-mail message to be sent to a plurality of recipients, the original e-mail message associated with a unique message ID that is assigned by the server system;

store an original distribution list associated with the unique message ID on the server system, the original distribution list including the sender and one or more recipients;

store a thread participation status indicator for each of the one or more recipients on the distribution list in a database;

send a notification message to the one or more recipients on the distribution list, the notification message including a message access key for subsequent retrieval of the email message;

upon access of the notification message by the one or more recipients, receive the message access key from the one or more recipients;

send the original e-mail message in unencrypted form to the one or more recipients, via the secure communication protocol, in response to validation of the message access key;

in response to receiving an opt-out request from a recipient on the distribution list, modify the corresponding thread participation status indicator for the recipient to indicate that the recipient has opted out of receiving further e-mail messages in a thread that includes the original e-mail message;

in response to receiving a retroactive opt-in request from a recipient that had previously opted out of receiving e-mail message in the thread or was added to the distribution list subsequent to the original e-mail message being sent by sender, modify the corresponding thread participation status indicator for the recipient to indicate that the recipient that made the retroactive opt-in request has opted in to receiving e-mail messages in the thread that the recipient previously had not received prior to making the retroactive opt-in as well as future e-mail messages to be sent in the thread;

in response to receiving the retroactive opt-in request from the recipient, send to the recipient that made the retroactive opt-in request e-mail messages in the thread that were previously not delivered to the recipient that made the retroactive opt-in request as a result of the recipient having opted out of the thread or as a result of not being on the distribution list when the e-mail messages were previously delivered;

in response to receiving a future opt-in request from a recipient, modify the corresponding thread participation status indicator for the recipient that made the future opt-in request to indicate that the recipient that made the future opt-in request has opted in to receiving future e-mail messages to be sent in the thread without receiving e-mail messages previously created in the thread while the recipient that made the future opt-in request had opted out of the thread;

update the distribution list by deleting or adding recipients from the distribution list based on the respective thread participation status indicator of each of the recipients to thereby produce a modified distribution list that has a different set of recipients than the original distribution list and that does not include any recipient having a thread participation status indicator indicating that the recipient has opted out of the thread;

receive a reply e-mail message in unencrypted form, via the secure communication protocol, the reply e-mail message being in the thread and associated with the unique message ID of the original e-mail message; and

send the reply e-mail message in unencrypted form, via the secure communication protocol, based on the modified distribution list such that the reply e-mail message is not sent to any recipient having a thread participation status indicator indicating that the recipient has opted out of the thread.

15. The server system of claim 14, wherein the opt-out request is received from a remote client executed on a remote client device via an encrypted connection over a computer network.

16. The server system of claim 15, wherein the encrypted connection comprises an HTTPS connection.

17. The server system of claim 15, wherein the remote client comprises a web-based e-mail client.

18. The server system of claim 15, wherein the remote client comprises an e-mail client plug-in configured to run in conjunction with an e-mail client program on the remote client device.

19. The server system of claim 14, the instructions being further executable to:

receive, via the remote client, authentication information from the remote client device; and

authenticate the remote client device based on the authentication information prior to receiving the opt-out request.

20. The server system of claim 14, the instructions being further executable to:

store a thread participation status indicator for the sender on the distribution list in the database;

in response to receiving an opt-out request from the sender in the distribution list, modify the corresponding thread participation status indicator for the sender to indicate that the sender has opted out of receiving further e-mail messages in the thread;

update the distribution list by deleting the sender from the distribution list based on the status of the sender to thereby produce the modified distribution list;

receive a second reply e-mail message in unencrypted form, via the secure communication protocol, the reply e-mail message being in the thread and associated with the unique message ID of the original e-mail message; and

sending the second reply e-mail message in unencrypted form, via the secure communication protocol, based on the modified distribution list such that the second reply e-mail message is not sent to the sender of the original e-mail message who sent the opt-out request.

21. The server system of claim 14, wherein the reply e-mail message includes the plurality of recipients that received the original e-mail message, and a visual feature indicating each of the plurality of recipients that has opted out of receiving further e-mail messages in the same thread as the original e-mail message.