Method and apparatus for using the web to select a VoIP provider and for attaching the provider to a generic VoIP resource

• US 9,462,036 B2
• Filed: 10/31/2007
• Issued: 10/04/2016
• Est. Priority Date: 07/02/2004
• Status: Active Grant

• Current Assignee: Broadsoft Casabi, LLC (Cisco Systems, Inc.)
• Original Assignee: Broadsoft Casabi, LLC (Cisco Systems, Inc.)
• Inventors: Pounds, Greg
• Primary Examiner(s): Ashraf, Waseem
• Assistant Examiner(s): Emdadi, Keyvan
• Application Number:
  US11/931,359
• Publication Number:
  US 20080063159A1
• Time in Patent Office: 3,261 Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 30/0251 Targeted advertisements
• CPC Class Codes: G06Q 30/0255 based on user history
• CPC Class Codes: G06Q 30/0256 User search
• CPC Class Codes: G06Q 30/0257 User requested
• CPC Class Codes: G06Q 30/0277 Online advertisement
• CPC Class Codes: H04B 1/406 with more than one transmission mode, e.g. analog and digital modes
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 65/103 in the network
• CPC Class Codes: H04L 65/104 in the network
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1101 Session protocols
• CPC Class Codes: H04L 65/1104 Session initiation protocol [SIP]
• CPC Class Codes: H04L 65/401 wherein the services involve a main real-time session and one or more additional parallel real-time or time sensitive sessions, e.g. white board sharing or spawning of a subconference
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/06 specially adapted for file transfer, e.g. file transfer protocol [FTP]
• CPC Class Codes: H04L 67/14 Session management for real-time applications in data packet communications networks H04L65/1066
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/55 Push-based network services
• CPC Class Codes: H04L 67/60 Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources admission control or resource allocation H04L47/70
• CPC Class Codes: H04M 1/2535 : adapted for voice communication over an Internet Protocol [IP] network Voice over Internet Protocol (VoIP) network equipment and services H04M7/006; implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP] H04L69/16
• CPC Class Codes: H04M 1/2757 : by data transmission, e.g. downloading
• CPC Class Codes: H04M 1/72406 : by software upgrading or downloading
• CPC Class Codes: H04M 1/7243 : with interactive means for internal management of messages
• CPC Class Codes: H04M 1/72445 : for supporting Internet browser applications
• CPC Class Codes: H04M 1/72502 : with one base station connected to a single line
• CPC Class Codes: H04M 2250/06 : including a wireless LAN interface
• CPC Class Codes: H04M 2250/08 : home cordless telephone systems using the DECT standard
• CPC Class Codes: H04M 7/0045 : where the text-based messaging service is an instant messaging service

Abstract

A method and apparatus turns a typical home telephone system into a platform for delivery of web based content and services. The preferred embodiment of the invention comprises a broadband enabled telephone system for the home and a series of web servers that collect, package, and deliver personalized content and services to all of the telephone handsets throughout the home. With this end-to-end solution, any information or services available via the web can be delivered through a broadband enabled telephone system. Through the web, each member of a family can build a profile which defines what information and services they want available through the handset. In addition, each handset can be dynamically personalized for any family member. The color screens on the handsets become windows through which an individual can view and interact with a broad range of content and services. The audio channels thus become an extension of the voice based services, such as messaging and voice chat.

Claims

1. A method for attaching a voice over Internet protocol (VoIP) provider to a generic peripheral hardware device, comprising:

providing a backend service;

associating a portal and a browser-based graphical user interface with said backend service such that said portal is accessible from a computer device;

said portal providing a list of a plurality of VoIP providers when said portal is accessed by a subscriber;

associating a plurality of users with said subscriber;

said portal receiving subscriber selection of a VoIP provider via said browser-based graphical user interface from said list of VoIP providers;

providing a plurality of generic peripheral VoIP hardware devices, wherein at least a subset of said plurality of generic peripheral VoIP hardware devices include hardware or software with conflicting protocols, wherein each generic peripheral VoIP hardware device and each profile is a network based resource that has attributes which can be changed to match a required protocol without having to change the generic peripheral VoIP hardware device itself;

associating a plurality of any of VoIP service providers and other telecommunications services with the plurality of generic peripheral VoIP hardware devices, wherein each user from among the plurality of users can have a different profile for each of the plurality of generic peripheral VoIP hardware devices;

wherein said portal communicates with said at least one generic peripheral VoIP hardware device, performing the further steps of;

managing all of said VoIP service providers and other telecommunications services for said plurality of generic hardware devices through a single user interface provided by said portal;

downloading any VoIP protocol that may be required for a selected VoIP provider to at least one generic peripheral VoIP hardware device of the plurality of generic peripheral VoIP hardware devices, wherein downloading any VoIP protocol includes prior to communicating with said selected VoIP service via the at least one generic peripheral VoIP hardware device, downloading a protocol for communicating with said selected VoIP service;

making necessary configuration changes for said selected VoIP provider to said at least one generic peripheral VoIP hardware device; and

uniquely tying said generic peripheral VoIP hardware device to said selected VoIP service.

2. The method of claim 1, wherein a subscriber can change VoIP service providers and other telecommunications services by changing a profile or by selecting another profile through said user interface, and by then downloading a current profile for a new VoIP service provider and other telecommunications services.

3. The method of claim 1, further comprising:

implementing said method in a broadband enabled telephone system in which session initiation protocol (SIP) messages are sent to and from a SIP end point.

4. The method of claim 3, further comprising:

providing at least one base station for communications between said backend service and said plurality of generic peripheral VoIP hardware devices, said base station comprising;

a first communications facility;

a broadband network connection for establishing and maintaining broadband access to a network via said first communications facility; and

a second communications facility for interacting with, and maintaining profile information for, a plurality of generic peripheral VoIP hardware devices.

5. The method of claim 4, said providing a plurality of generic peripheral VOIP hardware devices further comprising:

providing a plurality of handsets, each handset comprising;

a communications interface for communicating with, and uniquely identifying itself to, said base station via said second communications facility;

a client for providing an interface to a handset user by which said user operates a handset to interact with said network via said base station and by which said user builds a profile which defines what information and services are provided to a user through a particular handset.

6. The method of claim 5, further comprising:

said base station acting as a proxy for said handsets; and

said base station storing said profile information;

wherein each handset can be dynamically personalized for a plurality of users by user selection of a particular handset profile stored in said base station via said client means.

7. The method of claim 6, further comprising:

providing at least one server for collecting, packaging, and delivering personalized content and services on demand to each of said telephone system handsets via said base station in accordance with profile information contained on said base station for said handsets;

wherein information and services available via said network are delivered to a plurality of users of a plurality of handsets through said broadband enabled telephone system.

8. An apparatus for attaching a VoIP provider to a generic peripheral voice over Internet protocol (VoIP) hardware device, comprising:

a backend service;

a portal and a browser-based graphical user interface associated with said backend service such that said portal is accessible from a computer device;

a list of a plurality of VoIP providers provided said portal when said portal is accessed by a subscriber, wherein said subscriber is associated with a plurality of users;

said portal receiving subscriber selection of a VoIP provider via said browser-based graphical user interface from said list of VoIP providers; and

plurality of generic peripheral VoIP hardware devices, wherein at least a subset of said plurality of generic peripheral VoIP hardware devices include hardware or software with conflicting protocols, wherein each generic peripheral VoIP hardware device and each profile is a network based resource that has attributes which can be changed to match a required protocol without having to change the generic peripheral VoIP hardware device itself;

a plurality of any of VoIP service providers and other telecommunications services associated with the plurality of generic peripheral VoIP hardware devices, wherein each user from among the plurality of users can have a different profile for each of the plurality of generic peripheral VoIP hardware devices;

wherein said portal, when in communication with said generic peripheral VoIP hardware device, is adapted to;

manage all of said VoIP service providers and other telecommunications services for said plurality of generic peripheral VoIP hardware devices through a single user interface provided by said portal;

download any VoIP protocol that may be required for said user selected VoIP provider to at least one generic peripheral VoIP hardware device of the plurality of generic peripheral VoIP hardware devices, wherein downloading any VoIP protocol includes prior to communicating with said selected VoIP service via the at least one generic peripheral VoIP hardware device, downloading a protocol for communicating with said selected VoIP service;

make necessary configuration changes for user selected VoIP provider to said at least one generic peripheral VoIP hardware device; and

uniquely tie said generic peripheral VoIP hardware device to said user selected VoIP service.

9. The apparatus of claim 8, wherein a subscriber can change VoIP service providers and other telecommunications services by changing a profile or by selecting another profile through said user interface, and by then downloading a current profile for a new VoIP service provider and other telecommunications services.

10. The apparatus of claim 8, further comprising:

a user browser element and a Website that can be accessed from a conventional PC; and

using the user browser element and the Website to select a VoIP provider.

11. The apparatus of claim 8, implemented in a broadband enabled telephone system in which session initiation protocol (SIP) messages are sent to and from a SIP end point.

12. The apparatus of claim 11, further comprising:

at least one base station for communications between said backend service and said plurality of generic peripheral VoIP hardware devices, said base station comprising;

a first communications facility;

a broadband network connection for establishing and maintaining broadband access to a network via said first communications facility; and

a second communications facility for interacting with, and maintaining profile information for, a plurality of generic peripheral VoIP hardware devices.

13. The apparatus of claim 12, said plurality of generic peripheral VoIP hardware devices further comprising:

a plurality of handsets, each handset comprising;

a communications interface for communicating with, and uniquely identifying itself to, said base station via said second communications facility;

a client for providing an interface to a handset user by which said user operates a handset to interact with said network via said base station and by which said user builds a profile which defines what information and services are provided to a user through a particular handset.

14. The apparatus of claim 13, further comprising:

said base station acting as a proxy for said handsets; and

said base station storing said profile information;

wherein each handset can be dynamically personalized for a plurality of users by user selection of a particular handset profile stored in said base station via said client means.

15. The apparatus of claim 14, further comprising:

at least one server for collecting, packaging, and delivering personalized content and services on demand to each of said telephone system handsets via said base station in accordance with profile information contained on said base station for said handsets;

wherein information and services available via said network are delivered to a plurality of users of a plurality of handsets through said broadband enabled telephone system.