System and method of securing monitoring devices on a public network

• US 9,479,536 B2
• Filed: 12/30/2011
• Issued: 10/25/2016
• Est. Priority Date: 12/30/2011
• Status: Active Grant

• Current Assignee: Schneider Electric USA, Inc. (Schneider Electric SE)
• Original Assignee: Schneider Electric USA, Inc. (Schneider Electric SE)
• Inventors: Wilkerson, Patrick, Van Gorp, John C., Cowan, Peter
• Primary Examiner(s): Zand, Kambiz
• Assistant Examiner(s): WYSZYNSKI, AUBREY H
• Application Number:
  US13/341,486
• Publication Number:
  US 20130174261A1
• Time in Patent Office: 1,761 Days
• Field of Search: 726/25
• US Class Current: 1/1
• CPC Class Codes: H04L 41/18 Delegation of network management function, e.g. customer network management [CNM]
• CPC Class Codes: H04L 41/5064 Customer relationship management
• CPC Class Codes: H04L 63/1408 by monitoring network traffic monitoring network traffic per se H04L43/00
• CPC Class Codes: H04L 63/1433 Vulnerability analysis
• CPC Class Codes: H04L 63/20 for managing network security; network security policies in general filtering policies H04L63/0227
• CPC Class Codes: H04L 67/125 involving control of end-device applications over a network
• CPC Class Codes: H04W 12/088 using filters or firewalls

Abstract

A method for determining whether or not a monitor is registered with a security service. The method includes using a device search engine to perform a search for and find a monitor. Then it is determined whether or not the found monitor is registered with the security service. When the found monitor is not currently registered with the security service, an owner of the unregistered monitor is automatically contacted.

Claims

1. A method for determining whether or not a monitor is registered with a security service that comprises a computer system operable in executing program code stored on at least one non-transitory computer readable medium to cause the computer system to perform the method comprising:

the computer system of the security service using a device search engine to perform a search for and find a monitor based on a search query provided to the device search engine by the computer system, wherein the device search engine discovers devices by scanning IP addresses, and comprises a search index having data elements that are searched according to the search query and that correspond to information received by the search engine from the discovered devices in response to the search engine probing ports of the discovered devices;

the computer system determining whether or not the found monitor is registered with the security service; and

when the found monitor is not currently registered with the security service, the computer system automatically contacting an owner of the unregistered monitor.

2. The method according to claim 1;

wherein the determining step includes comparing a vendor ID of the found monitor with a predetermined list of vendor IDs.

3. The method according to claim 2;

wherein the determining step further includes the computer system comparing a monitor ID of the found monitor with a predetermined list of monitor IDs, when the vendor ID of the found monitor matches a vendor ID of the predetermined list of vendor IDs;

wherein, when the monitor ID of the found monitor matches a monitor ID of the predetermined list of monitor IDs, it is determined that the found monitor is registered with the security service; and

wherein, when the monitor ID of the found monitor does not match any monitor ID of the predetermined list of monitor IDs, it is determined that the found monitor is not registered with the security service.

4. The method according to claim 1;

wherein the computer system of the security service automatically invokes contacting of the owner of the unregistered monitor by at least one of;

sending an automated e-mail to the owner of the unregistered monitor;

sending a telephone call to the owner of the unregistered monitor

sending a text message to the owner of the unregistered monitor; and

adding a task to a customer relationship management system queue that directs a customer service representative to contact the monitor owner.

5. The method according to claim 1, further comprising:

the computer system automatically registering the unregistered monitor with the security service upon receipt of an instruction by the owner of the unregistered monitor to register the unregistered monitor.

6. The method according to claim 1;

wherein the owner of the unregistered monitor is selected from a group comprising;

an engineering manager, an independent manufacturer'"'"'s representative, a contact in a customer relationship management (“

CRM”

) database associated with the monitor, and an IT manager.

7. A security service device comprising:

an electronic data storage medium; and

an electronic data processing device;

wherein the security service device is configured to;

use a device search engine to perform a search for and find a monitor based on a search query provided to the device search engine by the computer system, wherein the device search engine discovers devices by scanning IP addresses, and comprises a search index having data elements that are searched according to the search query and that correspond to information received by the search engine from the discovered devices in response to the search engine probing ports of the discovered devices; and

when the found monitor is not currently registered with the security service device, automatically contact an owner of the unregistered monitor.

8. The security service device according to claim 7;

wherein the security service device is further configured to compare a vendor ID of the found monitor with a predetermined list of vendor IDs.

9. The security service device according to claim 8;

wherein the security service device is further configured such that, when the vendor ID of the found monitor matches a vendor ID of the predetermined list of vendor IDs, the security service device compares a monitor ID of the found monitor with a predetermined list of monitor IDs;

wherein the security service device determines that the found monitor is registered with the security service device if the monitor ID of the found monitor matches a monitor ID of the predetermined list of monitor IDs; and

wherein the security service device determines that the found monitor is not registered with the security service device if the monitor ID of the found monitor does not match any monitor ID of the predetermined list of monitor IDs.

10. The security service device according to claim 7;

wherein the security service device automatically contacts the owner of the unregistered monitor by at least one of;

sending an automated e-mail to the owner of the unregistered monitor;

sending a telephone call to the owner of the unregistered monitor

sending a text message to the owner of the unregistered monitor; and

adding a task to a customer relationship management system queue that directs a customer service representative to contact the monitor owner.

11. The security service device according to claim 7;

wherein the security service device is further configured such that, upon receipt of an instruction by the owner of the unregistered monitor to register the unregistered monitor, the security service device automatically registers the unregistered monitor.

12. The security service device according to claim 7;

wherein the owner of the unregistered monitor is selected from a group comprising;

an engineering manager, an independent manufacturer'"'"'s representative, a contact in a customer relationship management (“

CRM”

) database associated with the monitor, and an IT manager.