Text messaging for emergency response

  • US 9,491,605 B2
  • Filed: 03/29/2016
  • Issued: 11/08/2016
  • Est. Priority Date: 01/31/2013
  • Status: Active Grant
First Claim
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1. An automated emergency dispatch system, comprising:

  • an electronic display;

    a communication device configured to send short message service (SMS) messages, multimedia messaging service (MMS) messages, or a combination thereof;

    one or more input devices; and

    an emergency dispatcher computing device, comprising;

    one or more processors electrically coupled to the electronic display, the one or more input devices, and the communication device; and

    a memory device electrically coupled to the one or more processors, the memory device including computer-readable instructions stored thereon, the computer-readable instructions configured to instruct the one or more processors to;

    cause the electronic display to display a plurality of preprogrammed inquiries for an emergency dispatcher operating the automated emergency dispatch system to present to a person needing assistance; and

    cause the communication device to automatically transmit at least one of the plurality of preprogrammed inquiries displayed by the electronic display to a device of the person needing assistance as one of an SMS message and an MMS message responsive to detecting an input from the emergency dispatcher with the one or more input devices without the emergency dispatcher copying and/or transcribing the at least one of the plurality of preprogrammed inquiries.

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