Mobile communication system, quality control method, and monitoring control device

• US 9,532,240 B2
• Filed: 03/10/2014
• Issued: 12/27/2016
• Est. Priority Date: 03/19/2013
• Status: Active Grant

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: Ho, Huan, Nakatsuji, Mitsuru, Masuda, Yoshio, Murakami, Norio
• Primary Examiner(s): Shen, Qun
• Application Number:
  US14/202,591
• Publication Number:
  US 20140287730A1
• Time in Patent Office: 1,023 Days
• Field of Search: 455/414.3
• US Class Current: 1/1
• CPC Class Codes: H04L 65/61 for supporting one-way streaming services, e.g. Internet radio
• CPC Class Codes: H04L 65/765 intermediate
• CPC Class Codes: H04L 65/80 Responding to QoS
• CPC Class Codes: H04N 21/25833 involving client hardware characteristics, e.g. manufacturer, processing or storage capabilities allocation of resources considering hardware capabilities in multiprogramming arrangements G06F9/5044; allocation of resources considering software capabilities in multiprogramming arrangements G06F9/5055
• CPC Class Codes: H04N 21/25858 involving client software characteristics, e.g. OS identifier
• CPC Class Codes: H04N 21/4424 Monitoring of the internal components or processes of the client device, e.g. CPU or memory load, processing speed, timer, counter or percentage of the hard disk space used error monitoring in general G06F11/30; arrangements for monitoring conditions of receiving stations in broadcast systems H04H60/32; diagnosis, testing or measuring for television receivers H04N17/04
• CPC Class Codes: H04N 21/4425 Monitoring of client processing errors or hardware failure
• CPC Class Codes: H04N 21/4516 involving client characteristics, e.g. Set-Top-Box type, software version or amount of memory available
• CPC Class Codes: H04N 21/6543 for forcing some client operations, e.g. recording remote booting in general G06F9/4416
• CPC Class Codes: H04N 21/6582 Data stored in the client, e.g. viewing habits, hardware capabilities, credit card number arrangements where receivers interact with the broadcast H04H20/38
• CPC Class Codes: H04W 24/02 Arrangements for optimising operational condition
• CPC Class Codes: H04W 4/50 Service provisioning or reconfiguring

Abstract

A mobile communication system includes: a content server configured to accumulate a content; a wireless base station device configured to receive the content sent from the content server; a terminal device configured to receive the content wirelessly sent from the wireless base station device; and a monitoring control device configured to: control delivery of the content to the terminal device over the content server, and send to the terminal device, when a quality of experience (QoE) for a user utilizing the terminal device due to delivery of the content, the QoE being predicted in accordance with sending of a first delivery request for the content from the terminal device, does not meet a given condition, information on a clock time or a place in which a new predicted QoE meets the given condition.

Claims

1. A mobile communication system comprising:

a content server configured to store a content;

a wireless base station device configured to receive the content sent from the content server;

a mobile entity configured to wirelessly send mobile entity information;

a terminal device configured to;

receive the content wirelessly sent from the wireless base station device,

receive the mobile entity information from the mobile entity when travelling together with the mobile entity, and

wirelessly send the mobile entity information; and

a monitoring control device configured to;

control delivery of the content to the terminal device from the content server via the wireless base station device,

receive the mobile entity information from the terminal device,

calculate, based on location information of the mobile entity or the terminal device included in the mobile entity information sent from the terminal device, service area information of the mobile entity, and destination information of the mobile entity, each place where the terminal device passes through,

calculate, based on mode information of the mobile entity included in the mobile entity information, each clock time when the terminal device reaches each calculated place to pass through,

identify, based on each calculated place and each calculated clock time, a place where a quality of experience (QoE) for a user utilizing the terminal device due to delivery of the content, the QoE being predicted in accordance with sending of a first delivery request for the content from the terminal device, meets a given condition, and

send information on the identified place to the terminal device.

2. The mobile communication system according to claim 1, wherein the monitoring control device is configured to:

send to the terminal device via the wireless base station device, when the QoE does not meet the given condition, the information on a clock time or a place in which a new predicted QoE meets the given condition.

3. The mobile communication system according to claim 2, wherein the monitoring control device is configured to calculate a QoE based on a delay time after a second delivery request for the content sent from the terminal device is received until delivery of the content for the second delivery request is carried out to the terminal device and a traffic volume of the second delivery request.

4. The mobile communication system according to claim 3, wherein the monitoring control device is configured to calculate the QoE for a given time interval including a receiving clock time of a second delivery request, in an area where the terminal device that sends the second delivery request lies.

5. The mobile communication system according to claim 4, wherein the monitoring control device is configured to calculate the QoE in the given time interval in the area, using a QoE value which is calculated with the most number of times for each of the given time interval in the area.

6. The mobile communication system according to claim 3, wherein the monitoring control device is configured to extract a QoE as the predicted QoE from the calculated QoE, based on location information included in the first delivery request and a receiving clock time of the first delivery request.

7. The mobile communication system according to claim 2, wherein the monitoring control device is configured to control the content server, when the terminal device agrees with receiving delivery of the content in the clock time or place, so that the terminal device receives the delivery of the content in the clock time or place.

8. The mobile communication system according to claim 2, further comprising:

a mobile entity configured to have a sensor to wirelessly send mobile entity information, wherein

the terminal device is configured to receive the mobile entity information from the sensor when travelling together with the mobile entity, and

the monitoring control device is configured to

calculate, based on first location information included in the mobile entity information sent from the terminal device and second location information sent from the terminal device, a place where the new predicted QoE meets the given condition, and

send the calculated place to the terminal device.

9. The mobile communication system according to claim 8, wherein the monitoring control device is configured to:

calculate, based on the first and second location information, a place where the terminal device passes through,

calculate, based on mode information of the mobile entity included in the mobile entity information, a clock time when the terminal device reaches the place to pass through,

calculates, based on the calculated place and clock time, a place where the new predicted QoE meets the given condition, and

send the calculated place to the terminal device.

10. The mobile communication system according to claim 3, wherein the monitoring control device is configured to calculate, when a number of the calculated QoE is a threshold or less, another calculated QoE based on attribute of an area where the terminal device lies.

11. The mobile communication system according to claim 10, further comprising:

a memory configured to hold map information, wherein

the monitoring control device is configured to calculate the attribute of the area corresponding to location information included in the second delivery request based on attribute for a respective area stored together with the map information.

12. The mobile communication system according to claim 11, wherein the monitoring control device is configured to calculate the another QoE based on the attribute of the area and whether a station is included in the area.

13. The mobile communication system according to claim 1, wherein the monitoring control device is configured to deliver a content of a type different from a type of content requested by the first delivery request from the content server, when the predicted QoE does not meet the given condition.

14. The mobile communication system according to claim 13, wherein the monitoring control device is configured to deliver a content at a transmission rate lower than a transmission rate of the content requested by the first delivery request, when the predicted QoE does not meet the given condition.

15. The mobile communication system according to claim 14, wherein the monitoring control device is configured to perform at least one of modifying a video phone to an email or an audio phone call, and modifying an online chat to a social networking service or an email, when the predicted QoE does not meet the given condition.

16. A monitoring control device comprising:

a memory;

a processor coupled to the memory and configured to;

control delivery of a content to a terminal device from a content server via a wireless base station device,

receive mobile entity information from the terminal device receiving the mobile entity information from a mobile entity when the terminal device travelling together with the mobile entity that wirelessly sends the mobile entity information,

calculate, based on location information of the mobile entity or the terminal device included in the mobile entity information sent from the terminal device, service area information of the mobile entity, and destination information of the mobile entity, each place where the terminal device passes through,

calculate, based on mode information of the mobile entity included in the mobile entity information, each clock time when the terminal device reaches each calculated place to pass through,

identify, based on each calculated place and each calculated clock time, a place where a quality of experience (QoE) for a user utilizing the terminal device due to delivery of the content, the QoE being predicted in accordance with sending of a first delivery request for the content from the terminal device, meets a given condition, and

send information on the identified place to the terminal device.

17. A monitoring control device comprising:

a memory;

a processor coupled to the memory and configured to;

control delivery of a content to a terminal device from a content server via a wireless base station device,

receive mobile entity information from the terminal device receiving the mobile entity information from a mobile entity when the terminal device travelling together with the mobile entity that wirelessly sends the mobile entity information,

calculate, based on first location information and second location information included in the mobile entity information sent from the terminal device, each place where the terminal device passes through,

calculate, based on mode information of the mobile entity included in the mobile entity information, each clock time when the terminal device reaches each calculated place to pass through,

identify, based on each calculated place and each calculated clock time, a place where a quality of experience (QoE) for a user utilizing the terminal device due to delivery of the content, the QoE being predicted in accordance with sending of a first delivery request for the content from the terminal device, meets a given condition, and

send information on the identified place to the terminal device.