Notification of communication events

• US 9,654,519 B2
• Filed: 01/26/2016
• Issued: 05/16/2017
• Est. Priority Date: 06/14/2012
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Inventors: Laasik, Marek, Velenko, Mihails, Zolotarjov, Sergei, Olivier, Carl Stefke
• Primary Examiner(s): Elliott, IV, Benjamin H
• Application Number:
  US15/007,063
• Publication Number:
  US 20160156677A1
• Time in Patent Office: 476 Days
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1076 Screening of IP real time communications, e.g. spam over Internet telephony [SPIT]
• CPC Class Codes: H04L 65/1101 Session protocols
• CPC Class Codes: H04L 67/55 Push-based network services
• CPC Class Codes: H04M 1/2535 adapted for voice communication over an Internet Protocol [IP] network Voice over Internet Protocol (VoIP) network equipment and services H04M7/006; implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP] H04L69/16
• CPC Class Codes: H04M 1/576 associated with a pictorial or graphical representation
• CPC Class Codes: H04M 2203/2061 Language aspects
• CPC Class Codes: H04M 2203/652 Call initiation triggered by text message
• CPC Class Codes: H04M 3/02 Calling substations, e.g. by ringing selective calling H04Q
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42365 Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
• CPC Class Codes: H04M 7/0033 Notification or handling of incoming calls by a computer
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42
• CPC Class Codes: H04M 7/0063 where the network is a peer-to-peer network
• CPC Class Codes: H04M 7/0075 Details of addressing, directories or routing tables

Abstract

A network element of a communication provider comprises transceiver apparatus arranged to receive a request message from an originating endpoint via a packet-based communication network; and processing apparatus configured to generate, in response to the request message from the originating endpoint, a push notification relating to a communication from the originating endpoint intended for a destination endpoint, the communication to be conducted over the packet-based network. The transceiver apparatus is arranged to send the push notification to the destination endpoint over the packet-based network. The processing apparatus is further configured to generate the push notification with a payload comprising an indication of an image representing an originating user, to be output by the destination endpoint in a user notification notifying a destination user regarding the communication. At least the indication of the image is determined and inserted into the payload of the push notification at the network element.

Claims

1. A device configured as a communication provider and comprising:

at least one processor; and

one or more computer-readable memory storage devices storing one or more processor-executable instructions which, responsive to execution by the at least one processor, enable the device to perform operations comprising;

receiving, from an originating endpoint via a packet-based communication network, a request message associated with the originating endpoint requesting to communicate with a destination endpoint over the packet-based communication network;

resolving based, at least in part, on accessing a database, an indication of an image associated with the originating endpoint to use in a push notification to the destination endpoint;

generating, in response to the request message from the originating endpoint, the push notification to send to the destination endpoint, the push notification configured to;

notify the destination endpoint of the originating endpoint requesting to communicate; and

enable the destination endpoint to formulate a call acceptance response as a return handshake message based, at least in part, on information in the push notification;

inserting, into the push notification, the indication of the image, the indication configured to enable the image to be output by the destination endpoint in a user notification notifying a destination user regarding a communication associated with the originating endpoint; and

sending the push notification to the destination endpoint over the packet-based network.

2. The device as recited in claim 1 further configured to perform operations comprising:

resolving, from a list of languages, a language to use in the push notification based upon using at least one of;

an identify associated with the originating endpoint;

or

an identify associated with the destination endpoint.

3. The device as recited in claim 2, wherein the resolving the language further comprises:

identifying a shared language between the originating endpoint and the destination endpoint; and

resolving the language as the shared language.

4. The device as recited in claim 1 further configured to perform operations comprising:

checking a permission list to verify whether the originating endpoint has permission to make contact with the destination endpoint; and

only sending the push notification to the destination endpoint if the originating endpoint has permission to make contact with the destination endpoint.

5. The device as recited in claim 1, wherein resolving the indication of the image further comprises identifying an avatar associated with a caller profile associated with the originating endpoint.

6. The device as recited in claim 1, wherein generating the push notification further comprises:

maintaining, at the device, a list of user resolution information;

querying the list of user resolution information to extract information associated with the originating endpoint; and

inserting at least some of the extracted information in the push notification.

7. The device as recited in claim 6, wherein the user resolution information comprises at least one of:

a username of a caller associated with the originating endpoint;

an address associated with the originating endpoint;

a display name associated with the caller;

or

an indication of a language associated with the destination endpoint.

8. A computer-implemented method comprising:

receiving, from an originating endpoint via a packet-based communication network, a request message associated with the originating endpoint requesting to communicate with a destination endpoint over the packet-based communication network;

resolving based, at least in part, on accessing a database, an indication of an image associated with the originating endpoint to use in a push notification to the destination endpoint;

generating, in response to the request message from the originating endpoint, the push notification to send to the destination endpoint, the push notification configured to;

notify the destination endpoint of the originating endpoint requesting to communicate; and

enable the destination endpoint to formulate a call acceptance response as a return handshake message based, at least in part, on information in the push notification;

inserting, into the push notification, the indication of the image, the indication configured to enable the image to be output by the destination endpoint in a user notification notifying a destination user regarding a communication associated with the originating endpoint; and

sending the push notification to the destination endpoint over the packet-based network.

9. The method as recited in claim 8 further comprising:

resolving, from a list of languages, a language to use in the push notification based upon using at least one of;

an identify associated with the originating endpoint;

or

an identify associated with the destination endpoint.

10. The method as recited in claim 9, wherein the resolving the language further comprises:

identifying a shared language between the originating endpoint and the destination endpoint; and

resolving the language as the shared language.

11. The method as recited in claim 8 further comprising:

checking a permission list to verify whether the originating endpoint has permission to make contact with the destination endpoint; and

only sending the push notification to the destination endpoint if the originating endpoint has permission to make contact with the destination endpoint.

12. The method as recited in claim 8, wherein resolving the indication of the image further comprises identifying an avatar associated with a caller profile associated with the originating endpoint.

13. The method as recited in claim 8, wherein generating the push notification further comprises:

maintaining a list of user resolution information;

querying the list of user resolution information to extract information associated with the originating endpoint; and

inserting at least some of the extracted information in the push notification.

14. The method as recited in claim 13, wherein the user resolution information comprises at least one of:

a username of a caller associated with the originating endpoint;

an address associated with the originating endpoint;

a display name associated with the caller;

or

an indication of a language associated with the destination endpoint.

15. One more computer-readable memory storage devices storing one or more processor-executable instructions which, responsive to execution by at least one processor, enable a device to perform operations comprising:

receiving, from an originating endpoint via a packet-based communication network, a request message associated with the originating endpoint requesting to communicate with a destination endpoint over the packet-based communication network;

resolving based, at least in part, on accessing a database, an indication of an image associated with the originating endpoint to use in a push notification to the destination endpoint;

generating, in response to the request message from the originating endpoint, the push notification to send to the destination endpoint, the push notification configured to;

notify the destination endpoint of the originating endpoint requesting to communicate; and

enable the destination endpoint to formulate a call acceptance response as a return handshake message based, at least in part, on information in the push notification;

inserting, into the push notification, the indication of the image, the indication configured to enable the image to be output by the destination endpoint in a user notification notifying a destination user regarding a communication associated with the originating endpoint; and

sending the push notification to the destination endpoint over the packet-based network.

16. The one more computer-readable memory storage devices as recited in claim 15, the operations further comprising:

resolving, from a list of languages, a language to use in the push notification based upon using at least one of;

an identify associated with the originating endpoint;

or

an identify associated with the destination endpoint.

17. The one more computer-readable memory storage devices as recited in claim 15, the operations further comprising:

checking a permission list to verify whether the originating endpoint has permission to make contact with the destination endpoint; and

only sending the push notification to the destination endpoint if the originating endpoint has permission to make contact with the destination endpoint.

18. The one more computer-readable memory storage devices as recited in claim 15, wherein resolving the indication of the image further comprises identifying an avatar associated with a caller profile associated with the originating endpoint.

19. The one more computer-readable memory storage devices as recited in claim 15, wherein generating the push notification further comprises:

maintaining, at the device, a list of user resolution information;

querying the list of user resolution information to extract information associated with the originating endpoint; and

inserting at least some of the extracted information in the push notification.

20. The one more computer-readable memory storage devices as recited in claim 19, wherein the user resolution information comprises at least one of:

a username of a caller associated with the originating endpoint;

an address associated with the originating endpoint;

a display name associated with the caller;

or

an indication of a language associated with the destination endpoint.