System and method for incremental implementation of new service capabilities

• US 9,660,865 B2
• Filed: 09/23/2013
• Issued: 05/23/2017
• Est. Priority Date: 02/15/2008
• Status: Active Grant

• Current Assignee: Time Warner Cable Inc. (Charter Communications Incorporated)
• Original Assignee: Time Warner Cable Inc. (Charter Communications Incorporated)
• Inventors: Cholas, Chris A., Ramsdell, Scott W.
• Primary Examiner(s): Sheleheda, James R
• Assistant Examiner(s): Hicks, Charles N
• Application Number:
  US14/033,585
• Publication Number:
  US 20140025793A1
• Time in Patent Office: 1,338 Days
• Field of Search: 725120
• CPC Class Codes: G06F 11/3672 Test management
• CPC Class Codes: G06F 8/65 Updates security arrangements therefor G06F21/57
• CPC Class Codes: H04L 41/0813 characterised by the conditions triggering a change of settings
• CPC Class Codes: H04L 41/12 Discovery or management of network topologies
• CPC Class Codes: H04L 41/5054 Automatic deployment of services triggered by the service manager, e.g. service implementation by automatic configuration of network components
• CPC Class Codes: H04L 67/34 involving the movement of software or configuration parameters network booting or remote initial program loading [RIPL] G06F9/4416
• CPC Class Codes: H04N 21/2408 Monitoring of the upstream path of the transmission network, e.g. client requests monitoring data switching networks utilization H04L43/0876; scheduling or organising the servicing of application requests H04L67/60
• CPC Class Codes: H04N 21/26291 for providing content or additional data updates, e.g. updating software modules, stored at the client deployment, distribution, installation, update of software G06F8/65; error detection or correction during software upgrading G06F11/1433; arrangements for updating broadcast information or broadcast-related information H04H60/25
• CPC Class Codes: H04N 21/47202 for requesting content on demand, e.g. video on demand
• CPC Class Codes: H04N 21/475 End-user interface for inputting end-user data, e.g. personal identification number [PIN], preference data
• CPC Class Codes: H04N 21/6405 Multicasting data broadcast and multicast in packet switching networks H04L12/18
• CPC Class Codes: H04N 21/8453 by locking or enabling a set of features, e.g. optional functionalities in an executable program

Abstract

A system for gradually implementing network services to end users includes substantially redundant first and second control networks, connectable to the end users through a routable communications network. The first control network provides a first service capability to all the end users. The second control network provides a second service capability to a first portion of the end users, the second service capability replacing the first service capability of the first portion of the end users. The second control network subsequently provides the second service capability to a second portion of the end users, while continuing to provide the second service capability to the first portion, the second service capability replacing the first service capability of the second portion of the end users. The second service capability provided to the second portion of the end users may include revisions based on feedback from the first portion of end users.

Claims

1. A method for gradually implementing network service capabilities to a plurality of end users through a first control network and a second control network, each of the first and second control networks being connectable to the plurality of end users via a communications network, the method comprising:

providing a first service capability to the plurality of end users through the first control network;

subsequently providing a second service capability to a first testing portion of the plurality of end users through the second control network, the second service capability replacing the first service capability of the first testing portion of the plurality of end users; and

subsequently providing the second service capability to a second testing portion of the plurality of end users, in addition to the first testing portion, through the second control network, while continuing to provide the first service capability to remaining end users of the plurality of end users through the first control network, the second service capability replacing the first service capability of the second testing portion of the plurality of end users.

2. The method of claim 1, further comprising:

subsequently providing the second service capability to a third testing portion of the plurality of end users, in addition to the first and second testing portions, through the second control network, the second service capability replacing the first service capability of the third testing portion of the plurality of end users.

3. The method of claim 1, further comprising:

receiving feedback from the first testing portion of the plurality of end users regarding at least one of a quality and desirability of the second service capability before subsequently providing the second service capability to the second testing portion of the plurality of end users.

4. The method of claim 3, further comprising:

revising the second service capability based on the feedback received from the first testing portion of the plurality of end users before subsequently providing the second service capability to the second testing portion of the plurality of end users.

5. The method of claim 3, wherein the first service capability comprises service application software, and the second service capability comprises a newer version of the service application software.

6. The method of claim 5, wherein the first service capability comprises one of movies on demand, premiums on demand or pay per view service application software, and the second service capability comprises a newer version of the movies on demand, the premiums on demand, or the pay per view service application software.

7. The method of claim 3, wherein the first service capability comprises bootloader firmware, and the second service capability comprises a newer version of the bootloader firmware.

8. The method of claim 1, wherein the first testing portion of the plurality of end users comprises a first service group of a plurality of service groups, and the second testing portion of the plurality of end users comprises a second service group of the plurality of service groups, and

wherein the first service group is serviced by a first hub and the second service group is serviced by a second hub, the first and second hubs being accessible to both the first control network and the second control network.

9. The method of claim 1, further comprising:

returning at least one of the first testing portion and the second testing portion of the plurality of end users to the first service capability, provided through the first control network.

10. The method of claim 1, further comprising:

receiving signals having multimedia content for the first service capability and the second service capability via a one of a cable network, a fiber network and a satellite network.

11. A system for gradually implementing network services to a plurality of end users, the system comprising:

a first control network configured to interface with customer premises equipment of each of the plurality of end users through a communications network, the first control network providing a first service capability to the plurality of end users; and

a second control network configured to interface with the customer premises equipment of each of the plurality of end users through the communications network, the second control network providing a second service capability to incrementally increasing portions of the plurality of end users over time, the second service capability replacing the first service capability of each incrementally increasing portion of the plurality of end users;

wherein the first control network continues to provide the first service capability to incrementally decreasing portions of the plurality of end users, as the second control network provides the second service capability to the incrementally increasing portions of the plurality of end users.

12. The system of claim 11, wherein the communications network comprises a Transmission Control Protocol (TCP)/IP packet switching network.

13. The system of claim 11, wherein the communications network is physically implemented over a hybrid fiber coaxial (HFC) network.

14. The system of claim 11, wherein the system is a fiber-to-the home delivery system.

15. The system of claim 11, wherein the system is a satellite delivery system.

16. The system of claim 11, wherein the first control network comprises a first code stack including an application server corresponding to each service provided by the first service capability, and a first digital network control system (DNCS) controller selectively connectable to the plurality of users through the communications network, and wherein the second control network comprises a second code stack including an application server corresponding to each service provided by the second service capability, and a second DNCS controller selectively connectable to the plurality of users through the communications network.

17. The system of claim 11, wherein each of the customer premises equipment is addressable on the communications network, and is capable of bi-directional communications with both of the first and second the control networks.

18. The system of claim 11, further comprising:

a database accessibly by the first and second network controllers, the database being configured to store account information regarding the plurality of users.

19. A system for implementing different network services, the system comprising:

a plurality of control networks selectively connectable to a plurality of service groups, each service group being configured to service a plurality of corresponding set-top boxes (STBs) of end users,

wherein a first control network of the plurality of control networks is configured to initially provide first application software to the plurality of service groups, such that the plurality of STBs serviced by each of the service groups download the first application software for receiving a first service,

wherein a second control network of the plurality of control networks is configured to subsequently provide second application software to a first service group of the plurality of service groups, in place of the first application software, such that the plurality of STBs serviced by the first service group download the second application software for receiving a second service, while the plurality of STBs serviced by each of remaining service groups of the plurality of service groups continue to receive the first service; and

wherein the second control network is configured to subsequently provide third application software to the first service group and a second service group of the plurality of service groups, in place of the second application software and the first application software, respectively, such that the plurality of STBs serviced by the first and second service groups download third application software for receiving a third service, while the plurality of STBs serviced by each of remaining service groups continue to receive the first service.

20. The system of claim 19, wherein the third application software comprises the second application software revised in response to feedback from the end users of the plurality of STBs serviced by the first service group in response to the second application software.