Method and systems for distributing targeted merchant messages

• US 9,665,888 B2
• Filed: 10/23/2013
• Issued: 05/30/2017
• Est. Priority Date: 10/21/2010
• Status: Active Grant

• Current Assignee: Concur Technologies Incorporated (SAP SE)
• Original Assignee: Concur Technologies Incorporated (SAP SE)
• Inventors: Lore, Michael, Csontos, Andrew, Depasquale, Thomas, Fredericks, Michael, Love, John
• Primary Examiner(s): Abrahamson, Amanda
• Assistant Examiner(s): Anderson, Scott C
• Application Number:
  US14/060,960
• Publication Number:
  US 20140122239A1
• Time in Patent Office: 1,315 Days
• Field of Search: 705 1458
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 30/0205 Location or geographical consideration
• CPC Class Codes: G06Q 30/0261 based on user location
• CPC Class Codes: G06Q 30/0271 Personalized advertisement
• CPC Class Codes: H04W 4/025 using location based information parameters
• CPC Class Codes: H04W 4/06 Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
• CPC Class Codes: H04W 4/21 for social networking applications
• CPC Class Codes: H05K 999/99 dummy group

Abstract

A computer-implemented method of distributing targeted merchant electronic messages to a merchant'"'"'s remote computer, comprising: receiving traveler information at a targeting messages application; receiving merchant information at the targeted messages module; receiving merchant preference information; determining which merchants to notify by comparing the merchant information and the merchant preference information to the traveler information to determine whether any travelers that have an interest in any products or services provided by the merchants are currently near or projected to be near any of the merchants; electronically transmitting merchant electronic messages to the merchant'"'"'s remote computer; auditing expense reporting information for the travelers to determine whether at least one of the travelers complete a transaction with the merchant in response to a targeting prompted by the merchant electronic messages; and in response to determining that the at least one traveler completed the transaction, charging the merchant for the merchant electronic messages the prompted the targeting.

Claims

1. A computer-implemented method of distributing targeted merchant electronic messages over a network to a merchant'"'"'s remote computer, the method comprising:

providing a targeted messages application to merchants for installation on the merchants'"'"' remote computers;

receiving traveler information at a targeting messages application on a server sent from a data source over the Internet, the server comprising a microprocessor and a memory that stores the traveler information, the traveler information comprising;

projected location information of travelers for a predetermined time period, identity of the travelers, demographic information of the travelers, and past travel purchase information of the travelers, wherein the projected location information comprises geographic location information and already-reserved itinerary location information from a travel reservation system to determine where travelers with different itinerary information are currently and are projected to be during the predetermined time period;

receiving merchant information at the targeted messages module on the server sent from a data source over the Internet, the merchant information comprising;

who the merchants are, where the merchants are located, what the merchants sell, any special offers the merchants have, type of merchant establishment, price information for the merchants, or hours of operation for the merchants, or any combination thereof;

receiving merchant preference information at the targeted messages module on the server sent from a data source over the Internet, the merchant preferences information used as criteria for determining which merchants to notify regarding which travelers, the merchant preference information comprising;

when to notify the merchant, what type of demographics the merchants are interested in, traveler identity information, traveler physical location, or travel itinerary information, or any combination thereof;

determining, using a targeted messages application, which merchants to notify by comparing the merchant information and the merchant preference information to the traveler information to determine whether any travelers that have an interest in any products or services provided by the merchants are currently near or projected to be near any of the merchants;

electronically transmitting merchant electronic messages over a wireless communication channel to the merchant'"'"'s remote computer, the merchant electronic messages notifying the merchants about opportunities to target travelers, the opportunities based upon the traveler information, the merchant information, and the merchant preference information;

performing processing associated with auditing expense reporting information for the travelers to determine whether at least one of the travelers completed a transaction with the merchant in response to a targeting prompted by the merchant electronic messages; and

in response to determining that the at least one traveler completed the transaction, performing processing associated with charging the merchant for the merchant electronic messages that prompted the targeting.

2. The method of claim 1, wherein the auditing identifies whether or not at least one good and/or service was purchased.

3. The method of claim 1, further comprising performing processing associated with analyzing expense reporting information to identify the past travel purchase information.

4. The method of claim 1, wherein multiple electronic targeted messages are transmitted in a prioritized manner.

5. The method of claim 1, wherein only electronic targeted messages that offer at least one product and/or at least one service that complies with the traveler'"'"'s entities'"'"' policies are transmitted.

6. The method of claim 1, wherein receiving the traveler information comprises performing processing associated with real-time monitoring of a plurality of travel data sources.

7. The method of claim 1, wherein receiving the traveler information comprises performing processing associated with identifying the traveler information in received information using a traveler identifier and mapping the identified information to a specific traveler.

8. The method of claim 1, wherein receiving the merchant preference information comprises receiving an update to previously received merchant preference information and performing processing associated with updating the merchant preference information.

9. The method of claim 1, further comprising performing processing associated with generating at least a portion of the traveler information.

10. The method of claim 9, wherein the generating comprises analyzing past spending data, past expense entry data, traveler guest data, traveler allowance data, or a combination thereof, to determine information about the traveler.

11. The method of claim 1, further comprising receiving a request for itinerary information from a traveler device, wherein the electronically transmitting is performed automatically in response to receiving the request for itinerary information.

12. The method of claim 1, further comprising transmitting a targeting message to a traveler device, wherein the targeting message is transmitted based on a priority associated with the merchant.