Offline voicemail

• US 9,723,125 B2
• Filed: 08/30/2016
• Issued: 08/01/2017
• Est. Priority Date: 09/29/2008
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Inventors: Seetharaman, Shivakumar, Higashi, Michael K., Nalliah, Selvaraj, Flint, Joseph T., Zafar, Salman, Balducci, Juan V. Esteve
• Primary Examiner(s): Huynh, Van D
• Application Number:
  US15/251,032
• Publication Number:
  US 20160373567A1
• Time in Patent Office: 336 Days
• Field of Search: 379 8811- 8812, 379 8814
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: H04M 1/72433 for voice messaging, e.g. dictaphones for answering incoming calls H04M1/64
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2203/253 where a visual mode is used instead of a voice mode
• CPC Class Codes: H04M 2203/4509 Unified messaging with single point of access to voicemail and other mail or messaging systems unified messaging in packet switching networks H04L51/56
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/53333 Message receiving aspects
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]

Abstract

A method for accessing offline voicemail messages within a mobile messaging application may be provided. First, a voice mail message may be received and the voicemail message may be transcribed to text. Next, the voicemail message and the text transcription may be stored. The recipient may then be presented with a list of voicemail messages and the voicemail message may be retrieved in response to the recipient. The recipient may read or listen to the voicemail message or both. The recipient may also annotate the voicemail message.

Claims

1. A mobile device for accessing voicemail messages, the mobile device comprising:

a processing unit; and

a memory coupled to the processing unit and storing computer-readable instructions that when executed by the processing unit cause the mobile device to;

receive a voicemail message generated from a call;

display a text transcription of the voicemail message, wherein voicemail speech that is not recognized by a transcription application is displayed differently in the text transcription than voicemail speech that is recognized by the transcription application; and

provide an audio recording of the voicemail message upon activation of a control.

2. The mobile device of claim 1, the computer-readable instructions further causing the mobile device to:

display a progress bar associated with the audio recording.

3. The mobile device of claim 1, the computer-readable instructions further causing the mobile device to:

display a duration of the audio recording.

4. The mobile device of claim 1, the computer-readable instructions further causing the mobile device to:

receive a selection of a point in the text transcription of the voicemail message, wherein the selected point is not a first word of the text transcription of the voicemail message; and

play the voicemail message from the selected point in the text transcription of the voicemail message.

5. The mobile device of claim 4, wherein an indicator on the progress bar corresponds with the selected point in the text transcription of the voicemail message.

6. The mobile device of claim 1, the computer-readable instructions further causing the mobile device to:

play the audio recording through an external speaker.

7. The mobile device of claim 1, the computer-readable instructions further causing the mobile device to:

display a list of voicemail messages; and

display one or more actions for selection.

8. The mobile device of claim 7, wherein the one or more actions for selection comprise:

play a voicemail message;

delete a voicemail message;

reply to a voicemail message;

flag a voicemail message; and

call a phone number associated with a voicemail message.

9. The mobile device of claim 1, wherein displaying the voicemail speech that is not recognized by the transcription application differently than the voicemail speech that is recognized by the transcription application comprises modifying text corresponding to the unrecognized voicemail speech based on one or more of a font, a color, or a size of the text.

10. A computer system, comprising:

a processing unit; and

a memory coupled to the processing unit storing computer-readable instructions that when executed by the processing unit cause the computer system to;

receive a voicemail message generated from a call;

display a text transcription of the voicemail message, wherein voicemail speech that is not recognized by a transcription application is displayed differently in the text transcription than voicemail speech that is recognized by the transcription application; and

provide an audio recording of the voicemail message upon activation of a control.

11. The computer system of claim 10, the computer-readable instructions further causing the computer system to:

display a progress bar associated with the audio recording.

12. The computer system of claim 10, the computer-readable instructions further causing the computer system to:

display a duration of the audio recording.

13. The computer system of claim 10, the computer-readable instructions further causing the computer system to:

receive a selection of a point in the text transcription of the voicemail message, wherein the selected point is not a first word of the text transcription of the voicemail message; and

play the voicemail message from the selected point in the text transcription of the voicemail message.

14. The computer system of claim 13, wherein an indicator on the progress bar corresponds with the selected point in the text transcription of the voicemail message.

15. The computer system of claim 13, wherein displaying the voicemail speech that is not recognized by the transcription application differently than the voicemail speech that is recognized by the transcription application comprises modifying text corresponding to the unrecognized voicemail speech based on one or more of a font, a color, or a size of the text.

16. The computer system of claim 10, the computer-readable instructions further causing the computer system to:

display a list of voicemail messages; and

display one or more actions for selection.

17. The computer system of claim 16, wherein the one or more actions for selection comprise:

play a voicemail message;

delete a voicemail message;

reply to a voicemail message;

flag a voicemail message; and

call a phone number associated with a voicemail message.

18. A method implemented on a computer system for accessing voicemail messages, the method comprising:

receiving a voicemail message generated from a call;

displaying a text transcription of the voicemail message, wherein voicemail speech that is not recognized by a transcription application is displayed differently in the text transcription than voicemail speech that is recognized by the transcription application; and

playing an audio recording of the voicemail message upon activation of a control.

19. The method of claim 18, further comprising:

displaying a progress bar associated with the audio recording.

20. The method of claim 18, wherein displaying the voicemail speech that is not recognized by the transcription application differently than the voicemail speech that is recognized by the transcription application comprises modifying text corresponding to the unrecognized voicemail speech based on one or more of a font, a color, or a size of the text.