Devices and methods for efficient emergency calling

• US 9,736,670 B2
• Filed: 12/16/2016
• Issued: 08/15/2017
• Est. Priority Date: 12/17/2015
• Status: Active Grant

• Current Assignee: Rapidsos, Inc.
• Original Assignee: Rapidsos, Inc.
• Inventors: Mehta, Anil, Martin, Michael John, Horelik, Nicholas Edward, Bozik, Matthew, Kolodziej, Kris
• Primary Examiner(s): Vu, Michael T
• Application Number:
  US15/382,097
• Publication Number:
  US 20170180964A1
• Time in Patent Office: 242 Days
• Field of Search: 4554041-4042, 455417-418, 4554561
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue
• CPC Class Codes: G10L 17/00 Speaker identification or verification techniques
• CPC Class Codes: G10L 2015/223 Execution procedure of a spoken command
• CPC Class Codes: H04M 1/236 including keys on side or rear faces
• CPC Class Codes: H04M 1/271 controlled by voice recognition
• CPC Class Codes: H04M 1/72424 with manual activation of emergency-service functions
• CPC Class Codes: H04M 2242/04 for emergency applications
• CPC Class Codes: H04M 2250/10 including a GPS signal receiver
• CPC Class Codes: H04M 2250/12 including a sensor for measuring a physical value, e.g. temperature or motion telephones including GPS signal receivers H04M2250/10
• CPC Class Codes: H04M 2250/22 including a touch pad, a touch sensor or a touch detector digitizers for touch screens G06F3/041
• CPC Class Codes: H04M 2250/52 including functional features of a camera constructional features concerning the integration of cameras in portable phones H04M1/0264
• CPC Class Codes: H04M 2250/68 with means for recording information, e.g. telephone number during a conversation recording of telephone conversations H04M1/656
• CPC Class Codes: H04M 2250/74 with voice recognition means voice activated dialling H04M1/271; voice recognition algorithms G10L15/00
• CPC Class Codes: H04W 12/06 Authentication
• CPC Class Codes: H04W 12/068 using credential vaults, e.g. password manager applications or one time password [OTP] applications
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 64/00 Locating users or terminals or network equipment for network management purposes, e.g. mobility management
• CPC Class Codes: H04W 76/50 for emergency connections
• CPC Class Codes: H04W 88/02 Terminal devices

Abstract

Disclosed are devices, systems, methods, and media for efficient emergency calling using digital devices. In some embodiments, a user is able to make an emergency call by a one-touch or dual-touch process. An authentication process may reduce inadvertent and unauthorized emergency calling. Persistent emergency buttons are also disclosed that may be used for calling emergency in different states of the device.

Claims

1. A device comprising at least one processor, a memory, a network component, a location component, a user interface, a display, and instructions executable by the at least one processor to create an application for sending an emergency alert comprising:

(a) an interface module receiving from the user interface one or more user interactions indicative of an emergency;

(b) a communication module establishing a communication link with an emergency management system and an emergency dispatch center after the interface module receives the one or more user interactions indicative of an emergency, wherein establishing the communication link comprises sending an emergency alert comprising a request for emergency assistance and emergency data comprising location information;

(c) an authentication module providing user authentication, wherein user authentication is required before sending the emergency alert; and

(d) at least two device modes comprising;

(i) an active mode characterized by the display being powered on and presenting one or more non-physical interactive elements, wherein the one or more user interactions indicative of an emergency comprises interacting with one or more non-physical interactive elements on the display; and

(ii) an inactive mode characterized by the display being powered off and presenting no interactive elements, wherein the one or more user interactions indicative of an emergency comprises interacting with one or more physical interactive elements on the device;

 

wherein a delay timer is initiated after the interface module receives one or more user interactions indicative of an emergency, wherein the communication module sends the emergency alert when the delay timer counts down to zero.

2. The device of claim 1, wherein the display presents the delay timer as a countdown during which a user can cancel the communication link before the countdown finishes.

3. The device of claim 1, wherein the authentication module does not require authentication if the emergency management system and emergency dispatch center do not require authentication.

4. The device of claim 1, wherein the one or more user interactions indicative of an emergency is predefined by a user.

5. The device of claim 1, wherein the one or more user interactions indicative of an emergency provides user authentication.

6. The device of claim 1, wherein the active mode is characterized by the display presenting without interruption a persistent emergency button throughout a duration of the active mode, said persistent emergency button comprising at least one non-physical interactive element indicative of an emergency.

7. The device of claim 6, wherein the persistent emergency button is responsive to user interaction when the device is locked.

8. The device of claim 1, wherein the device further comprises an emergency mode characterized by an established communication link with an emergency management system and emergency dispatch center, wherein the display presents one or more interactive communication elements available for user selection to communicate with the emergency management system and emergency dispatch center.

9. The device of claim 1, wherein the one or more user interactions indicative of an emergency is a one-touch interaction.

10. The device of claim 1, wherein the one or more user interactions indicative of an emergency is a dual touch interaction.

11. A non-transitory computer-readable storage media encoded with a computer program including instructions executable by at least one processor to create an application for sending an emergency alert, the application comprising:

(a) an interface module receiving from a user interface or display of a device one or more user interactions indicative of an emergency;

(b) a communication module establishing a communication link with an emergency management system and an emergency dispatch center after the interface module receives the one or more user interactions indicative of an emergency, wherein establishing the communication link comprises sending an emergency alert comprising a request for emergency assistance and emergency data comprising location information;

(c) an authentication module providing user authentication, wherein user authentication is required before the communication link is established; and

(d) at least two device modes comprising;

(i) an active mode characterized by the display being powered on and presenting one or more interactive elements, wherein the one or more user interactions indicative of an emergency comprises interacting with one or more non-physical interactive elements on the display; and

(ii) an inactive mode characterized by the display being powered off and presenting no interactive elements, wherein the one or more user interactions indicative of an emergency comprises interacting with one or more physical interactive elements on the device;

 

wherein a delay timer is initiated after the interface module receives one or more user interactions indicative of an emergency, wherein the communication module sends the emergency alert when the delay timer counts down to zero.

12. The media of claim 11, wherein the display presents the delay timer as a countdown during which a user can cancel the communication link before the countdown finishes.

13. The media of claim 11, wherein the authentication module does not require authentication if the emergency management system and emergency dispatch center do not require authentication.

14. The media of claim 11, wherein the one or more user interactions indicative of an emergency is predefined by a user.

15. The media of claim 11, wherein the one or more user interactions indicative of an emergency provides user authentication.

16. The media of claim 11, wherein the active mode is characterized by the display presenting without interruption a persistent emergency button throughout a duration of the active mode, said persistent emergency button comprising at least one non-physical interactive element indicative of an emergency.

17. The media of claim 16, wherein the persistent emergency button is responsive to user interaction when the device is locked.

18. The media of claim 11, wherein the application further comprises an emergency mode characterized by an established communication link with an emergency management system and emergency dispatch center, wherein the display presents one or more interactive communication elements available for user selection to communicate with the emergency management system and emergency dispatch center.

19. The media of claim 11, wherein the one or more user interactions indicative of an emergency is a one-touch interaction.

20. The media of claim 11, wherein the one or more user interactions indicative of an emergency is a dual touch interaction.

21. A method of sending an emergency alert using a communication device comprising at least one processor, a memory, a network component, a location component, a user interface, a display, and instructions executable by the at least one processor to create an application for sending an emergency alert, the method comprising:

(a) providing, by the device, an interface module receiving one or more user interactions indicative of an emergency from the user interface or display;

(b) establishing, by the device, a communication module establishing a communication link with an emergency management system and an emergency dispatch center after the interface module receives the one or more user interactions indicative of an emergency, wherein establishing the communication link comprises sending an emergency alert comprising a request for emergency assistance and emergency data comprising location information;

(c) providing, by the device, an authentication module providing user authentication, wherein user authentication is required before a communication link is established; and

(d) providing, by the device, at least two device modes comprising;

(i) an active mode characterized by the display being powered on and presenting one or more interactive elements, wherein the one or more user interactions indicative of an emergency comprises interacting with one or more interactive elements on the display; and

(ii) an inactive mode characterized by the display being powered off and presenting no interactive elements, wherein the one or more user interactions indicative of an emergency comprises interacting with one or more hard buttons on the device;

 

wherein a delay timer is initiated after the interface module receives one or more user interactions indicative of an emergency, wherein the communication module sends the emergency alert when the delay timer counts down to zero.

22. The method of claim 21, wherein the display presents the delay timer as a countdown during which a user can cancel the communication link before the countdown finishes.

23. The method of claim 21, wherein the authentication module does not require authentication if the emergency management system and emergency dispatch center do not require authentication.

24. The method of claim 21, wherein the active mode is characterized by the display presenting without interruption a persistent emergency button throughout a duration of the active mode, said persistent emergency button comprising at least one non-physical interactive element indicative of an emergency.

25. The method of claim 24, wherein the persistent emergency button is responsive to user interaction when the device is locked.

26. The method of claim 21, further comprising providing, by the device, an emergency mode characterized by an established communication link with an emergency management system and emergency dispatch center, wherein the display presents one or more interactive communication elements available for user selection to communicate with the emergency management system and emergency dispatch center.