Systems and methods for saving and presenting a state of a communication session

• US 9,740,777 B2
• Filed: 12/20/2013
• Issued: 08/22/2017
• Est. Priority Date: 12/20/2013
• Status: Active Grant

• Current Assignee: eBay Inc.
• Original Assignee: eBay Inc.
• Inventors: Carrillo, Esmeralda, Brambila, Kristy, Gordon, Cassandra, Beltran, Enrica Montilla, Sundaresan, Neelakantan
• Primary Examiner(s): Sun, Li
• Assistant Examiner(s): Filosi, Terri
• Application Number:
  US14/137,085
• Publication Number:
  US 20150177934A1
• Time in Patent Office: 1,341 Days
• Field of Search: 715744
• CPC Class Codes: G06F 16/95 Retrieval from the web
• CPC Class Codes: G06F 16/958 Organisation or management of web site content, e.g. publishing, maintaining pages or automatic linking

Abstract

A system comprising a computer-readable storage medium storing at least one program, and a computer-implemented method for saving and presenting a state of a communication session are presented. The communication session may be established between a client device and an application server of a content publisher, and may include the presentation of content on the client device. In some embodiments, the method may include receiving user input to save a state of the communication session, and in response, temporarily storing session data representative of the state of the communication session for a predetermined duration of the communication session. The method may further include generating and presenting an interface that includes a visual representation of the session data, and allows a user to return to the saved state of the communication session.

Claims

1. A system comprising:

a processor of a machine;

a machine-readable storage medium storing;

a user input module configured to receive a user input to save a state of a communication session, the communication session being established with a first client device of a user, the communication session including presentation of content on the first client device;

a state module configured to temporarily store session data representative of the state of the communication session, in response to receiving the user input, for a duration of the communication session, the state module configured to temporarily store additional session data of the communication session in response to receiving one or more additional user inputs, the additional session data including corresponding session data for each of a first item and a second item; and

a user interface module configured to generate a scratchpad interface in response to the user input and the one or more additional user inputs, the scratchpad interface comprising;

a first visual element corresponding to the state of the communication session represented by the session data, the first visual element operable, via user selection, to restore the state of the communication session,

a second visual element corresponding to the first item of the communication session represented by the additional session data, the second visual element operable, via user selection, to recall the corresponding session data for the first item,

a third visual element corresponding to the second item of the communication session represented by the additional session data, the third visual element operable, via user selection, to recall the corresponding session data for the second item, and

a selectable element operable, via user selection, to cause display of a visual comparison of the corresponding session data representative of the first item with the corresponding session data representative of the second item,

the user interface module further configured to provide instructions to the first client device that cause the first client device to present at least a portion of the scratchpad interface in conjunction with the presentation of the content, the user interface module further configured to cause the first client device to present, within the portion of the scratchpad interface, the visual comparison of the corresponding session data representative of the first item with the corresponding session data representative of the second item in response to user selection of the selectable element included in the scratchpad interface, the visual comparison of the corresponding session data representative of the first item with the session data representative of the second item including a display of;

a first set of attributes corresponding to the first item; and

a second set of attributes corresponding to the second item.

2. The system of claim 1, wherein the user interface module is further configured to provide instructions to a second client device that cause the second client device to present the scratchpad interface, wherein a communication session is established with the second client device.

3. The system of claim 1, wherein the state module is further configured to delete the session data in response to the user terminating the communication session.

4. The system of claim 1, wherein the user input corresponds to a touch-based gesture received on a multi-touch input surface of the first client device.

5. The system of claim 1, wherein the session data includes clickstream data from the communication session.

6. The system of claim 1, wherein the scratchpad interface includes a link that when activated causes the first client device to restore the state of the communication session represented by the session data.

7. The system of claim 1,

wherein the state module stores the additional session data for the duration of the communication session.

8. A method comprising:

establishing a communication session with a first client device of a user, the communication session including presenting content on the first client device;

receiving a user input to save a state of the communication session;

in response to receiving the user input, temporarily storing session data representative of the state of the communication session for a duration of the communication session;

receiving one or more additional user inputs to save additional session data representative of the communication session, the additional session data including corresponding session data for each of a first item and a second item;

in response to receiving the one or more additional user inputs, temporarily storing the additional session data representative of the communication session for the duration of the communication session;

generating a scratchpad interface in response to the user input and the one or more additional user inputs, the scratchpad interface including;

a first visual element corresponding to the state of the communication session represented by the session data, the first visual element operable, via user selection, to restore the state of the communication session,

a second visual element corresponding to the first item of the communication session represented by the additional session data, the second visual element operable, via user selection, to recall the corresponding session data for the first item,

a third visual element corresponding to the second item of the communication session represented by the additional session data, the third visual element operable, via user selection, to recall the corresponding session data for the second item, and

a selectable element operable, via user selection, to cause display of a visual comparison of the corresponding session data representative of the first item with the corresponding session data representative of the second item;

providing instructions to the first client device that cause the first client device to present the scratchpad interface in conjunction with the presentation of the content; and

in response to user selection of the selectable element included in the scratchpad interface, providing instructions to the first client device that cause the first client device to update the scratchpad interface to present, within the scratchpad interface, the visual comparison of the corresponding session data representative of the first item with the corresponding session data representative of the second item, the visual comparison of the corresponding session data representative of the first item with the session data representative of the second item including a display of;

a first set of attributes corresponding to the first item; and

a second set of attributes corresponding to the second item.

9. The method of claim 8, further comprising:

establishing a communication session with a second client device of the user, the communication session including presentation of content on the first client device of the user; and

providing instructions to the second client device that cause the second client device to present the scratchpad interface on the second client device of the user in conjunction with the content.

10. The method of claim 8, further comprising:

determining an expiration time period has elapsed; and

in response to determining the expiration time period has elapsed, deleting the session data.

11. The method of claim 8, wherein the user input is a touch-based gesture received on a multi-touch input surface of the first client device.

12. The method of claim 8, wherein the session data includes a plurality of requests received from the first client device.

13. The method of claim 12, wherein the plurality of requests includes search requests of the user.

14. The method of claim 13, further comprising:

receiving a user selection of the first visual element; and

restoring the state of the communication session.

15. The method of claim 8, wherein receiving the user input includes receiving a double tap gesture on a portion of the content displayed as part of the communication session into the scratchpad interface.

16. The method of claim 8, wherein:

the first item is a first product;

the first set of attributes correspond to product attributes of the first product;

the second item is a second product;

the second set of attributes correspond to product attributes of the second product; and

the first and second product belong to a common product category.

17. A non-transitory machine-readable storage medium embodying instructions that, when executed by a machine, cause the machine to perform operations comprising:

establishing a communication session with a client device of a user, the communication session including presenting content on the client device;

receiving a user input to save a state of the communication session;

in response to receiving the user input, temporarily storing session data representative of the state of the communication session for a duration of the communication session;

receiving one or more additional user inputs to save additional session data representative of the communication session, the additional session data including corresponding session data for each of a first item and a second item;

in response to receiving the one or more additional user inputs, temporarily storing additional session data representative of the second state of the communication session for the duration of the communication session;

generating a scratchpad interface in response to the user input and the one or more additional user inputs, the scratchpad interface including;

a first visual element corresponding to the state of the communication session represented by the session data, the first visual element operable, via user selection, to restore the state of the communication session,

a second visual element corresponding to the first item of the communication session represented by the additional session data, the second visual element operable, via user selection, to recall the corresponding session data for the first item,

a third visual element corresponding to the second item of the communication session represented by the additional session data, the third visual element operable, via user selection, to recall the corresponding session data for the second item, and

a selectable element operable, via user selection, to cause display of a visual comparison of the corresponding session data representative of the first item with the corresponding session data representative of the second item;

providing instructions to the first client device that cause the first client device to present the scratchpad interface in conjunction with the presentation of the content; and

in response to user selection of the selectable element included in the scratchpad interface, providing instructions to the first client device that cause the first client device to update the scratchpad interface to present, within the scratchpad interface, the visual comparison of the corresponding session data representative of the first item with the corresponding session data representative of the second item, the visual comparison of the corresponding session data representative of the first item with the session data representative of the second item including a display of;

a first set of attributes corresponding to the first item; and

a second set of attributes corresponding to the second item.