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Augmented conversational understanding agent to identify conversation context between two humans and taking an agent action thereof

  • US 9,760,566 B2
  • Filed: 03/31/2011
  • Issued: 09/12/2017
  • Est. Priority Date: 03/31/2011
  • Status: Active Grant
First Claim
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1. A method for providing an augmented conversational understanding agent, the method comprising:

  • receiving, on a computing device, at least one natural language phrase from a human user, wherein the at least one natural language phrase is from a conversation between the human user and at least one second human user;

    identifying, by the computing device, a context associated with the received at least one natural language phrase, the context being identified by the computing device applying an understanding model to determine whether one or more parameters are included in the received at least one natural language phrase;

    performing, by the computing device, an implicitly requested agent action associated with the identified context according to the received at least one natural language phrase, wherein the agent action comprises providing a list of movies, a list of night clubs, a search for restaurants, or other action suggestions; and

    displaying, by the computing device, a result associated with performing the agent action.

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