Trend response management

• US 9,785,661 B2
• Filed: 02/07/2014
• Issued: 10/10/2017
• Est. Priority Date: 02/07/2014
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Inventors: Lymberopoulos, Dimitrios, Riva, Oriana, Strauss, Karin, Burger, Doug, Pekhimenko, Gennady
• Primary Examiner(s): Beausoliel, Jr., Robert
• Assistant Examiner(s): Santos, Pedro J
• Application Number:
  US14/175,934
• Publication Number:
  US 20150227517A1
• Time in Patent Office: 1,341 Days
• Field of Search: 707722, 707706, 707740
• CPC Class Codes: G06F 16/172 Caching, prefetching or hoarding of files
• CPC Class Codes: G06F 16/2255 Hash tables
• CPC Class Codes: G06F 16/951 Indexing; Web crawling techniques
• CPC Class Codes: G06F 16/9574 of access to content, e.g. by caching

Abstract

This document relates to trend response management. One example can detect a trending topic and identify content associated with the trending topic. The example can take an action relating to the content that decreases a trend-induced processing spike and/or enhances a user search experience associated with the trending topic.

Claims

1. A method performed by one or more computing devices, the method comprising:

comparing current numbers of submissions of keywords in recent search queries to previous numbers of submissions of the keywords in previous search queries submitted during a reference time period;

based at least on the current numbers and the previous numbers, designating certain keywords as trending keywords;

identifying a trending topic associated with a subset of the recent search queries that include at least some of the trending keywords;

identifying selected search results that were returned to the subset of the recent search queries and selected by users;

identifying other recent search queries that are also associated with the trending topic but not included in the subset of the recent search queries that include the trending keywords, the other recent search queries being identified by detecting that the other recent search queries also return the selected search results; and

creating a dataset for the trending topic that includes the subset of the recent search queries mapped to the selected search results and the other recent search queries mapped to the selected search results.

2. The method of claim 1, wherein the identifying the trending topic comprises:

distinguishing a subset of the trending keywords that tend to be co-located in the recent search queries;

determining the trending topic from the subset of the trending keywords; and

detecting the subset of the recent search queries that relate to the trending topic based at least upon the subset of the trending keywords.

3. The method of claim 1, further comprising:

picking individual users to send the dataset to who have not already searched for the trending topic but have recently submitted unrelated search queries; and

sending the dataset to the individual users together with other search results for the unrelated search queries.

4. The method of claim 1, wherein the one or more computing devices comprise server computing devices that also provide a search engine functionality.

5. A system comprising:

one or more processors; and

one or more computer-readable storage media having computer-executable instructions stored thereon that, when executed by the one or more processors, cause the one or more processors to;

detect a trending topic;

identify content associated with the trending topic;

identify active users that have not queried on the trending topic but have engaged in query activity with respect to at least one topic other than the trending topic; and

responsive to the query activity by the active users with respect to the at least one topic other than the trending topic, send the content associated with the trending topic to the active users.

6. The system of claim 5, wherein the content sent to the active users comprises trending queries submitted by other users and uniform resource locators (URLs) returned to the other users and selected by the other users.

7. The system of claim 6, wherein the computer-executable instructions, when executed by the one or more processors, cause the one or more processors to:

hash the content into a trending content hash table that references the trending queries to search results; and

send the trending content hash table to the specific set of active users.

8. The system of claim 7, wherein the computer-executable instructions, when executed by the one or more processors, cause the one or more processors to:

compress the trending content hash table and send the compressed trending content hash table to the active users.

9. The system of claim 5, wherein the computer-executable instructions, when executed by the one or more processors, cause the one or more processors to:

identify a first subset of the active users that have submitted at least a predefined number of search queries unrelated to the trending topic over a period of time;

identify a second subset of the active users that have submitted at least one search query unrelated to the trending topic within a predefined time before the trending topic is detected; and

send the content associated with the trending topic to both the first subset and the second subset.

10. The system of claim 5, wherein the computer-executable instructions, when executed by the one or more processors, cause the one or more processors to:

determine that an individual user has submitted a search query unrelated to the trending topic;

obtain search results for the search query that is unrelated to the trending topic; and

send the content associated with the trending topic to the individual user together with the search results for the search query that is unrelated to the trending topic.

11. The system of claim 10, wherein the individual user is one of the active users.

12. The system of claim 5, wherein the computer-executable instructions, when executed by the one or more processors, cause the one or more processors to:

compare the content to profiles of the active users to determine likelihoods that individual active users are interested in the trending topic; and

push the content to certain individual users having corresponding likelihoods that exceed a threshold.

13. A device, comprising:

a display;

one or more processors; and

storage storing computer-readable instructions which, when executed by the one or more processors, cause the one or more processors to;

receive a user search query that is unrelated to a trending topic;

send the user search query that is unrelated to the trending topic to a remote service;

obtain, from the remote service, search results for the user search query that is unrelated to the trending topic and a trending content search index relating to a trending search topic, the trending content search index being sent to the device by the remote service responsive to receiving the user search query that is unrelated to the trending topic;

store the trending content search index on the storage;

receive a subsequent search query from the user relating to the trending search topic;

retrieve other search results for the subsequent search query relating to the trending search topic from the trending content search index stored on the storage; and

present the other search results for the subsequent search query on the display.

14. The device of claim 13, wherein the computer-readable instructions, when executed by the one or more processors, cause the one or more processors to:

retrieve the other search results from the storage rather than sending the subsequent search query to the remote service.

15. The device of claim 13, wherein the trending content search index maps queries related to the trending search topic to search results relating to the trending search topic.

16. The device of claim 13, wherein the trending content search index includes search queries relating to the trending search topic and links to websites relating to the search queries.

17. The device of claim 16, wherein the trending content search index further includes content from the websites.

18. The device of claim 13, wherein the trending content search index comprises a hash table.

19. The device of claim 13, wherein the computer-readable instructions are manifest as a web-content application that is stored on the device.

20. The device of claim 19, wherein the web-content application includes a search engine and a trend response management component that are cooperatively configured to search the trending content search index on the device before accessing the remote service.