Targeted venue message distribution

• US 9,813,855 B2
• Filed: 04/25/2016
• Issued: 11/07/2017
• Est. Priority Date: 04/23/2015
• Status: Active Grant

• Current Assignee: Blazer And Flip Flops, Inc.
• Original Assignee: Blazer And Flip Flops, Inc.
• Inventors: Sahadi, Scott Sebastian, Ziskind, Benjamin Harry, Brea, Jannis Raye
• Primary Examiner(s): BILGRAMI, ASGHAR H
• Application Number:
  US15/138,157
• Publication Number:
  US 20160316324A1
• Time in Patent Office: 561 Days
• CPC Class Codes: H04L 12/1859 adapted to provide push services, e.g. data channels
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/021 Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences
• CPC Class Codes: H04W 4/06 Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements

Abstract

An application server may receive, from an administrative console, a message and a targeting specification. The targeting specification identifies at least one trait (e.g., ticket type, age, gender) shared by a group of targeted venue guests. The group of targeted venue guests is a subset of the plurality of venue guests of a venue. The application server then uses information obtained from venue guest devices corresponding to venue guests to identify who belongs to the group targeted venue guests as well as their corresponding targeted venue guest devices. The application server then transmits a message to the targeted venue guest devices. The message may further be transmitted according to a schedule set or triggers by the administrator console. The schedule may identify dates and times within which messages should be sent, while the triggers may identify locations that may trigger messages.

Claims

1. A method for message distribution associated with a previously defined venue area, the method comprising:

receiving information associated with a plurality of venue guests located inside the previously defined venue area corresponding to a plurality of venue guest devices located inside the previously defined venue area;

receiving a schedule;

receiving an outgoing message;

receiving targeting specifications identifying one or more traits shared among the plurality of venue guests located inside the previously defined venue area other than presence within the previously defined venue area, wherein the one or more traits include a shared ticket type, the shared ticket type being one of a plurality of ticket types; and

transmitting the outgoing message to the plurality of venue guest devices corresponding to the plurality of venue guests within the previously defined venue area and corresponding to the targeting specifications at a time that is based on the received schedule.

2. The method of claim 1, wherein the schedule includes at least one of a start time or an end time.

3. The method of claim 1, wherein the schedule includes at least one of a start date or an end date.

4. The method of claim 1, wherein the schedule identifies days of the week during which the outgoing message is to be transmitted.

5. The method of claim 1, further comprising receiving a trigger dataset identifying a trigger, wherein transmitting the outgoing message to the plurality of venue guest devices is timed based the occurrence of the trigger.

6. The method of claim 5, wherein the trigger is based on detecting that the plurality of venue guest devices have entered a specified area.

7. The method of claim 5, wherein the trigger is based on detecting that the plurality of venue guest devices have exited a specified area.

8. The method of claim 1, wherein the one or more traits identified by the targeting specifications also include one of a gender, an age, a height, a weight, a hometown, a home state, a current location, a current vicinity, a past location, a past vicinity, a purchase history, an attraction-visiting history, or some combination thereof.

9. The method of claim 1, further comprising selecting an outgoing message type, wherein transmitting the outgoing message to the plurality of venue guest devices include transmitting an outgoing message type identifier identifying the selected outgoing message type.

19. The method of claim 1, wherein the outgoing message includes a map including a marker identifying a location on the map, wherein the map is distorted so that a first map area that includes the marker is illustrated at a first map scale and a second map area that does not include the marker is illustrated at a second map scale that is different from the first map scale.

20. The method of claim 1, wherein shared ticket type corresponds to a type of pass, wherein the type of pass behaves as a ticket for a predetermined period of time.

10. A system for outgoing message distribution associated with a previously defined venue area, the system comprising:

a communication transceiver communicatively coupled to at least a plurality of venue guest devices located inside the previously defined venue area corresponding to a plurality of venue guests located inside the previously defined venue area, wherein the communication transceiver receives information associated with the plurality of venue guests, wherein the communication transceiver also receives an outgoing message, wherein the communication transceiver also receives targeting specifications identifying one or more traits shared among the plurality of venue guests located inside the previously defined venue area other than presence within the previously defined venue area, wherein the one or more traits include a shared ticket type, the shared ticket type being one of a plurality of ticket types, wherein the communication transceiver also receives a schedule;

a memory; and

a processor coupled to the memory and to the communication transceiver, wherein execution of instructions stored in the memory by the processor;

transmits the outgoing message via the communication transceiver the plurality of venue guest devices corresponding to the plurality of venue guests within the previously defined venue area and corresponding to the targeting specifications at a time that is based on the received schedule.

11. The system of claim 10, wherein the schedule includes at least one of a start time, an end time, a start date, an end date, or some combination thereof.

12. The system of claim 10, wherein the schedule identifies days of the week during which the outgoing message is to be transmitted.

13. The system of claim 10, wherein the communication transceiver is also communicatively coupled to an administrative console, and wherein the outgoing message and the targeting specifications are received from the administrative console.

14. The system of claim 10, wherein the information associated with a plurality of venue guests is received from the plurality of venue guest devices.

15. The system of claim 10, wherein the communication transceiver further receives a trigger dataset identifying a trigger, wherein transmitting the outgoing message to the plurality of venue guest devices is timed based the occurrence of the trigger.

16. The system of claim 15, wherein the trigger is based on detecting that the plurality of venue guest devices have performed an interaction associated with a specified area, wherein the interaction includes at least one of entering or exiting the specified area.

17. The system of claim 10, wherein the one or more traits identified by the targeting specifications also include one of a a gender, an age, a height, a weight, a hometown, a home state, a current location, a current vicinity, a past location, a past vicinity, a purchase history, an attraction-visiting history, or some combination thereof.

18. A non-transitory computer-readable storage medium, having embodied thereon a program executable by a processor to perform a method for outgoing message distribution associated with a previously defined venue area, the method comprising:

receiving information associated with a plurality of venue guests located inside the previously defined venue area corresponding to a plurality of venue guest devices located inside the previously defined venue area;

receiving a schedule;

receiving an outgoing message;

receiving targeting specifications identifying one or more traits shared among the plurality of venue guests located inside the previously defined venue area other than presence within the previously defined venue area, wherein the one or more traits include a shared ticket type, the shared ticket type being one of a plurality of ticket types; and

transmitting the outgoing message to the plurality of venue guest devices corresponding to the plurality of venue guests within the previously defined venue area and corresponding to the targeting specifications at a time that is based on the received schedule.