Offline messaging between a repository storage operation cell and remote storage operation cells via an intermediary media agent

• US 9,848,045 B2
• Filed: 05/27/2014
• Issued: 12/19/2017
• Est. Priority Date: 05/27/2014
• Status: Active Grant

• Current Assignee: CommVault Systems Incorporated
• Original Assignee: CommVault Systems Incorporated
• Inventors: Klose, Michael F., Haridas, Ganesh
• Primary Examiner(s): ALGIBHAH, HAMZA N
• Application Number:
  US14/287,965
• Publication Number:
  US 20150350321A1
• Time in Patent Office: 1,302 Days
• Field of Search: 709217
• CPC Class Codes: H04L 51/18 Commands or executable codes
• CPC Class Codes: H04L 67/1074 for supporting data block transmission mechanisms file transfer H04L67/06
• CPC Class Codes: H04L 67/1097 for distributed storage of data in networks, e.g. transport arrangements for network file system [NFS], storage area networks [SAN] or network attached storage [NAS]

Abstract

Offline messaging between a repository storage operation cell and one or more mobile/remote storage operation cells is disclosed. The repository cell is managed by a repository storage manager that communicates to and from the remote cell via a specially-configured media agent. The illustrative intermediary media agent is configured to: queue messages directed to the remote cell, process them according to applicable parameters (e.g., time-to-live constraints, updates, cancellations, etc.), and transmit the processed messages to the remote cell when connectivity is available. The intermediary media agent also relays messages from the remote cell to the repository, including responses by the remote to the processed messages received from the repository via the intermediary media agent.

Claims

1. An offline messaging system for use in a data storage environment, wherein the data storage environment includes a first storage manager and a second storage manager, the system comprising:

at least one processor; and

an intermediary media agent that is configured to communicate with both the first storage manager and the second storage manager,

wherein the first storage manager manages a remote storage operation cell that performs storage management operations when out of communication with the second storage manager,

wherein the second storage manager manages a second storage operation cell that is distinct from the remote storage operation cell, and further wherein the second storage manager is a repository of information about storage management operations, which are managed and reported by the first storage manager in regard to the remote storage operation cell, and

wherein the first storage manager and the second storage manager communicate with each other via the intermediary media agent; and

wherein the intermediary media agent is further configured to;

receive messages from the second storage manager, wherein the messages are directed to the first storage manager,

process one or more of the received messages, at least in part when the intermediary media agent is out of communication with the first storage manager, into one or more processed messages prior to transmission to the first storage manager,

when in communication with the first storage manager, transmit the one or more processed messages to the first storage manager, and

transmit to the second storage manager one or more messages received from the first storage manager,

wherein at least one of the one or more messages received from the first storage manager comprises metadata about one or more storage management operations that occurred under the management of the first storage manager in the remote storage operation cell.

2. The offline messaging system of claim 1 wherein the one or more messages received from the first storage manager comprise a response by the first storage manager to one or more of the processed messages transmitted to the first storage manager by the intermediary media agent.

3. The offline messaging system of claim 1 wherein the intermediary media agent comprises a message processing module that is configured for offline processing of one or more received messages, wherein the offline processing occurs at least in part when the intermediary media agent is out of communication with the first storage manager.

4. The offline messaging system of claim 1 wherein the intermediary media agent is further configured to communicate (i) with the first storage manager based on a first instance of media agent software configured for operating with the first storage manager, and (ii) with the second storage manager based on a second instance of the media agent software configured for operating with the second storage manager.

5. A computer-readable medium, excluding transitory propagating signals, storing instructions that, when executed by at least one secondary storage computing device, cause the secondary storage computing device to perform operations that comprise:

receive messages from a second storage manager, wherein the messages are directed to a first storage manager that manages a remote storage operation cell that performs storage management operations when out of communication with the second storage manager,

process one or more of the received messages, at least in part when the secondary storage computing device is out of communication with the first storage manager, into one or more processed messages prior to transmission to the first storage manager, and

when in communication with the first storage manager, transmit the one or more processed messages to the first storage manager;

wherein the stored instructions define an intermediary media agent as between the first storage manager and the second storage manager; and

wherein the second storage manager manages a second storage operation cell that is distinct from the remote storage operation cell, and further wherein the second storage manager is a repository of information about the storage management operations, which are managed and reported by the first storage manager in regard to the remote storage operation cell, and

wherein the first storage manager and the second storage manager do not directly communicate and communicate with each other via the intermediary media agent.

6. The computer-readable medium of claim 5, wherein the operations further comprise:

transmit to the second storage manager one or more messages received from the first storage manager,

wherein the one or more messages received from the first storage manager comprise metadata about one or more storage management operations that occurred under the management of the first storage manager in the remote storage operation cell.

7. The computer-readable medium of claim 5, wherein the operations further comprise:

wherein the one or more processed messages transmitted to the remote storage manager comprise at least one command relative to a storage management operation that is to be executed in the remote storage operation cell under the management of the first storage manager.

8. An offline messaging system comprising:

a secondary storage computing device that is configured to perform as an intermediary media agent between a first storage manager and a second storage manager,

wherein the first storage manager manages a remote storage operation cell that performs storage management operations when out of communication with the second storage manager, and

wherein the intermediary media agent is configured to;

receive messages from the second storage manager, wherein the messages are directed to the first storage manager,

process the received messages into one or more processed messages prior to transmission to the first storage manager, and

when in communication with the first storage manager, transmit the one or more processed messages to the first storage manager;

wherein the second storage manager manages a second storage operation cell that is distinct from the remote storage operation cell, and further wherein the second storage manager is a repository of information about the storage management operations, which are managed and reported by the first storage manager in regard to the remote storage operation cell; and

wherein the first storage manager and the second storage manager do not directly communicate and communicate with each other via the intermediary media agent.

9. The offline messaging system of claim 8 wherein the messages received from the second storage manager that are directed at the first storage manager comprise a message that requires no response from the first storage manager.

10. The offline messaging system of claim 8 wherein the messages received from the second storage manager that are directed at the first storage manager comprise a message that requires no response from the first storage manager, wherein the message is a time of day change that is to take effect at the first storage manager.

11. The offline messaging system of claim 8 wherein the messages received from the second storage manager that are directed at the first storage manager comprise a message that requires no response from the first storage manager, wherein the message is a response to a query for further instructions previously received from the first storage manager.

12. The offline messaging system of claim 8 wherein the messages received from the second storage manager that are directed at the first storage manager comprise a status request relative to the remote storage operation cell.

13. The offline messaging system of claim 8 wherein the messages received from the second storage manager that are directed at the first storage manager comprise a status request about an amount of storage available on a storage device that is a component of the remote storage operation cell.

14. The offline messaging system of claim 8 wherein the messages received from the second storage manager that are directed at the first storage manager comprise a command that is to take effect at the first storage manager and a status request from the second storage manager, and

wherein the status request is configured to expire after a predefined condition is met during a time period in which the intermediary media agent is out of communication with the first storage manager, and

wherein the command is configured to persist whether or not the intermediary media agent is in communication with the first storage manager.

15. The offline messaging system of claim 8 wherein the messages received from the second storage manager that are directed at the first storage manager comprise a message that comprises a dynamic mask that is to be processed by the intermediary media agent to at least one of:

cancel, delete, replace, and update another message that was previously received from the second storage manager.

16. The offline messaging system of claim 8 wherein the intermediary media agent comprises a static mask that is to be processed by the intermediary media agent, when receiving a message from the second storage manager, to at least one of:

cancel, delete, replace, and update another message that was previously received from the second storage manager.

17. The offline messaging system of claim 8 wherein the intermediary media agent comprises a security functionality that protects the second storage manager from transmissions received from the first storage manager.

18. A method associated with an intermediary media agent, the method comprising:

when the intermediary media agent is out of communication with a remote storage manager that manages a remote storage operation cell, transmitting a second message, by the intermediary media agent, to a repository storage manager that manages a repository storage operation cell that is distinct from the remote storage operation cell,

wherein the second message indicates a communications failure to the remote storage manager in response to a first message received by the intermediary media agent from the repository storage manager, wherein the first message is directed to the remote storage manager,

wherein the remote storage operation cell performs storage management operations when out of communication with the repository storage manager,

wherein the repository storage manager stores information about storage management operations, which are managed and reported by the remote storage manager in regard to the remote storage operation cell, and

wherein the remote storage manager and the repository storage manager do not directly communicate and communicate with each other via the intermediary media agent;

queuing, by the intermediary media agent, a first plurality of messages directed to the remote storage manager that are received from the repository storage manager;

processing, by the intermediary media agent, a second plurality of queued messages, wherein the processing results in one or more processed messages to be transmitted to the remote storage manager when the intermediary media agent is in communication with the remote storage manager;

receiving, by the intermediary media agent, a third plurality of messages from the remote storage manager that are directed to the repository storage manager; and

applying, by the intermediary media agent, one or more security measures to the third plurality of messages received from the remote storage manager, wherein the applying results in one or more secure messages to be transmitted to the repository storage manager when the intermediary media agent is in communication with the repository storage manager.

19. The method of claim 18 wherein the processing of the second plurality of queued messages by the intermediary media agent comprises at least one of:

(i) canceling a message from the first plurality of messages or the second plurality of messages based on a time-to-live parameter,

(ii) canceling a previously-received message based on a cancellation message received in the first plurality of messages,

(iii) overriding a previously-received message based on a static mask;

(iv) overriding a previously-received message based on a dynamic mask in one of the messages in the first plurality of messages,

(v) replacing a previously-received message with one of the messages in the first plurality of messages,

(vi) combining one or more messages in the second plurality of messages, based on a message in the first plurality of messages,

(vii) updating a message in the second plurality of messages based on a message in the first plurality of messages, and

(viii) generating a new message to be transmitted to the remote storage manager, based on one or more messages in the first plurality of messages.

20. The method of claim 18 wherein the third plurality of messages received from the remote storage manager, which messages are directed to the repository storage manager, comprises one or more of:

(i) metadata about one or more storage management operations that occurred under the management of the remote storage manager in the remote storage operation cell,

(ii) a request for the repository storage manager,

(iii) an alert in reference to the remote storage operation cell;

(iv) a response to a previously-received message, and

(v) a status in reference to the remote storage operation cell.