Location-based responses to telephone requests

• US 9,858,928 B2
• Filed: 02/02/2017
• Issued: 01/02/2018
• Est. Priority Date: 04/02/2007
• Status: Active Grant

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Google Inc. (Alphabet Inc.)
• Inventors: Hafsteinsson, Gudmundur, LeBeau, Michael J., Marmasse, Natalia, Agarwal, Sumit, Nishar, Dipchand
• Primary Examiner(s): GUERRA-ERAZO, EDGAR X
• Application Number:
  US15/422,556
• Publication Number:
  US 20170148439A1
• Time in Patent Office: 334 Days
• Field of Search: 704235, 704243, 704246, 704270, 7042701, 704275
• CPC Class Codes: G06F 3/167 Audio in a user interface, e.g. using voice commands for navigating, audio feedback
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: G10L 15/30 Distributed recognition, e.g. in client-server systems, for mobile phones or network applications
• CPC Class Codes: G10L 2015/221 Announcement of recognition results
• CPC Class Codes: G10L 2015/223 Execution procedure of a spoken command
• CPC Class Codes: G10L 2015/228 of application context
• CPC Class Codes: H04M 1/72403 with means for local support of applications that increase the functionality
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 2242/15 Information service where the information is dependent on the location of the subscriber
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]

Abstract

A method for receiving processed information at a remote device is described. The method includes transmitting from the remote device a verbal request to a first information provider and receiving a digital message from the first information provider in response to the transmitted verbal request. The digital message includes a symbolic representation indicator associated with a symbolic representation of the verbal request and data used to control an application. The method also includes transmitting, using the application, the symbolic representation indicator to a second information provider for generating results to be displayed on the remote device.

Claims

1. A method comprising:

transmitting, by a computing device and to a remote server, a verbal input;

receiving, by the computing device and from the remote server, a digital message that comprises a symbolic representation of the verbal input;

determining, based on the symbolic representation of the verbal input, an application identifier for an application that is indicated by the symbolic representation of the verbal input;

launching, by the computing device and using the application identifier, the application that is indicated by the symbolic representation of the verbal input;

transmitting, using the application and to an information provider, a query that was generated based on the symbolic representation of the verbal input;

obtaining, by the computing device and from the information provider as a response to the query, an information result; and

presenting, through an application interface of the computing device, the information result.

2. The method of claim 1, further comprising:

formatting, using the application, the symbolic representation of the verbal input for inclusion in the query.

3. The method of claim 1, further comprising:

after presenting the information result, receiving further input from a user,

updating the information result to provide more detail; and

presenting the updated information result.

4. The method of claim 1, further comprising:

after presenting the information result, receiving further input from a user,

updating the information result to provide less detail; and

presenting the updated information result.

5. The method of claim 1, wherein presenting the information result comprises displaying a representation of the information result along with a map in a graphical interface displayed on a screen of the computing device.

6. The method of claim 1, wherein presenting the information result comprises audibly presenting the information result.

7. The method of claim 1, further comprising transmitting, from the computing device and to the remote server, in response to receiving the digital message, a confirmation message to acknowledge receipt of the digital message.

8. A system comprising:

one or more computer processors; and

one or more non-transitory computer readable devices that include instructions that, when executed by the one or more computer processors, causes the processors to perform operations, the operations comprising;

transmitting, to a remote server, a verbal input;

receiving, from the remote server, a digital message that comprises a symbolic representation of the verbal input;

determining, based on the symbolic representation of the verbal input, an application identifier for an application that is indicated by the symbolic representation of the verbal input;

launching, using the application identifier, the application that is indicated by the symbolic representation of the verbal input;

transmitting, using the application and to an information provider, a query that was generated based on the symbolic representation of the verbal input;

obtaining, from the information provider as a response to the query, an information result; and

presenting, through an application interface, the information result.

9. The system of claim 8, the operations further comprising:

formatting, using the application, the symbolic representation of the verbal input for inclusion in the query.

10. The system of claim 8, the operations further comprising:

after presenting the information result, receiving further input from a user,

updating the information result to provide more detail; and

presenting the updated information result.

11. The system of claim 8, the operations further comprising:

after presenting the information result, receiving further input from a user,

updating the information result to provide less detail; and

presenting the updated information result.

12. The system of claim 8, wherein presenting the information result comprises audibly presenting the information result.

13. The system of claim 8, the operations further comprising:

receiving a confirmation request; and

transmitting a confirmation response to the remote server.

14. One or more non-transitory computer-readable media storing instructions that, when executed by a processor, perform operations comprising:

transmitting, to a remote server, a verbal input;

receiving, from the remote server, a digital message that comprises a symbolic representation of the verbal input;

determining, based on the symbolic representation of the verbal input, an application identifier for an application that is indicated by the symbolic representation of the verbal input;

launching, using the application identifier, the application that is indicated by the symbolic representation of the verbal input;

transmitting, using the application and to an information provider, a query that was generated based on the symbolic representation of the verbal input;

obtaining, from the information provider as a response to the query, an information result; and

presenting, through an application interface, the information result.

15. The tangible computer-readable media of claim 14, the operations further comprising:

after presenting the information result, receiving further input from a user,

updating the information result to provide more detail; and

presenting the updated information result.

16. The tangible computer-readable media of claim 14, the operations further comprising:

after presenting the information result, receiving further input from a user,

updating the information result to provide less detail; and

presenting the updated information result.

17. The tangible computer-readable media of claim 14, the operations further comprising:

receiving a confirmation request; and

transmitting a confirmation response to the remote server.

18. The tangible computer-readable media of claim 14, wherein presenting the information result comprises audibly presenting the information result.