Determining appliance insurance coverage/products using informatic sensor data

• US 9,886,723 B1
• Filed: 07/07/2014
• Issued: 02/06/2018
• Est. Priority Date: 08/16/2013
• Status: Active Grant

• Current Assignee: United Services Automobile Association
• Original Assignee: United Services Automobile Association
• Inventors: Devereaux, Ramsey, Allen, Michael J., Read, Spencer, Franck, David S., Chandler, William, Wheeler, Daniela, Swain, Kathleen L.
• Primary Examiner(s): Ebersman, Bruce I
• Application Number:
  US14/324,759
• Time in Patent Office: 1,310 Days
• CPC Class Codes: G06F 2218/12 Classification; Matching
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance
• CPC Class Codes: G06Q 2220/00 Business processing using cryptography postage metering system using cryptography G06Q2250/05
• CPC Class Codes: G06Q 40/03 Credit; Loans; Processing thereof
• CPC Class Codes: G06Q 40/08 Insurance
• CPC Class Codes: G06Q 40/12 Accounting
• CPC Class Codes: G06Q 50/16 Real estate
• CPC Class Codes: G06V 20/176 Urban or other man-made structures

Abstract

A computer device and method for processing risk related data to determine one or more insurance products for appliances and other systems located in or on an insured property. Informatic data is received from one or more informatic sensor devices relating to one or more appliances located in or on an insured property. Analysis is performed on the received informatic data to determine one or more insurance products to be recommended for at least one appliance located in or on the insured property. Notification is provided regarding determination of the one or more insurance products for the at least one appliance located in or on the insured property.

Claims

1. A sensor system for capturing data, the system comprising:

a plurality of sensor devices each configured to capture data related to one or more appliances located in a property, wherein each sensor device of the plurality of sensor devices includes a transmitter having an associated IP address coupled to a wireless network that transmits the captured data, wherein each sensor device of the plurality of sensor devices periodically captures and transmits data in accordance with a time interval value of data capture;

a data storage component wirelessly coupled to each sensor device of the plurality of sensor devices via the associated IP address of the transmitter for each sensor device of the plurality of sensor devices, wherein the data storage component is configured to aggregate captured data from the one or more appliances located in the property received from each sensor device of the plurality of sensor devices;

a communication component device coupled to the data storage component configured to encrypt and transmit the aggregated captured data via a communications network;

a computer server coupled to the communication device, via the communications network, and programmed to;

generate, via a command generation engine, an instruction configured to command an appliance sensor to modify its time interval value of data capture and immediately capture and transmit data associated with an age value and an operating parameter of the one or more appliances within the property;

upon transmitting the instruction to the appliance sensor and modifying the time value interval value of data capture, receive the aggregated captured data from the communication device regarding the one or more appliances located in the property;

analyze the aggregated captured data regarding the one or more appliances located in the property to determine appliance identification for each operating parameter for the one or more appliances located in the property using the age value to determine an appliance maintenance condition for an appliance of the one or more appliances;

determining a coverage value for the appliance of the one or more appliances in at least one data record; and

upon the coverage value for the appliance in the at least one data record satisfying a threshold, generate and transmit an electronic message configured to notify an electronic device of with a user associated with the property of a proposed adjustment to the data record.

2. The sensor system as recited in claim 1, wherein the computer server is further programmed to identify and recommend one or more insurance products for the appliance of the one or more appliances determined to have a gap in insurance coverage based on the coverage value.

3. The sensor system as recited in claim 1, further comprising identifying one or more risks related to the appliance of the one or more appliances.

4. The sensor system as recited in claim 2, wherein identifying one or more insurance products for the appliance of the one or more appliances determined to have the gap in insurance coverage includes recommending at least one of accidental damage coverage product and extended warranty coverage product.

5. The sensor system as recited in claim 1, further comprising evaluating operating performance of the appliance of the one or more appliances.

6. The sensor system as recited in claim 1, further comprising determining repair needs for the appliance of the one or more appliances based upon the received aggregated captured data.

7. The sensor system as recited in claim 6, wherein the repair needs includes at least one of immediate repair needs and preventive maintenance needs.

8. The sensor system as recited in claim 1, wherein the one or more appliances comprises at least one of one or more kitchen appliances, one or more HVAC components, a water purification system, a media entertainment system, one or more networking components, and an electrical generator system.

9. The sensor system as recited in claim 8, wherein the one or more kitchen appliances comprises at least one of a refrigerator, a freezer, a stove, a cooktop, an oven, a grill, and a dishwasher.

10. The sensor system as recited in claim 8, wherein the one or more HVAC components comprises at least one of an air conditioner, a heating system, an air handler, and a humidifier/de-humidifier.

11. The sensor system as recited in claim 1, wherein each appliance of the one or more appliances comprises at least one sensor operative to sense at least one ambient condition relevant to the functionality of the appliance of the one or more of appliances.

12. The sensor system as recited in claim 2, wherein identifying and recommending insurance products comprises identifying one or more insurance products related to the age value or the appliance maintenance condition associated with the appliance of the one or more appliances.

13. The sensor system as recited in claim 2, wherein identifying and recommending insurance products comprises recommending an accidental damage coverage product.

14. The sensor system as recited in claim 2, wherein identifying and recommending insurance products comprises recommending an extended warranty coverage product.

15. The sensor system as recited in claim 1, wherein the user computing device is a smart phone.