Communication and management of electronic mail classification information
First Claim
Patent Images
1. A system, comprising:
- a network interface configured to;
receive an electronic mail; and
receive data from an email classification database; and
a processor communicatively coupled to the network interface and configured to;
determine that the received electronic mail comprises a classification tag comprising classification information appended to a case number, wherein;
the classification information comprises a classification type identifying the email classification database associated with the classification tag; and
the case number references additional classification information stored in the email classification database, wherein the case number comprises;
a classifier identifying a user that classified the electronic mail, anda timestamp identifying when the electronic mail was classified; and
parse the classification tag to extract at least a portion of the classification information in response to the determination;
the network interface further configured to receive a change in the classification information; and
the processor further configured to;
create a new classification tag comprising the changed classification information and the case number;
append the new classification tag to the received electronic mail to generate a tagged received electronic email;
create an outbound electronic mail associated with the received electronic mail; and
append the new classification tag to the outbound electronic mail.
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Accused Products
Abstract
A network interface receives an electronic mail on a first computer. A processor determines that the received electronic mail comprises a classification tag, and in response to the determination parses the classification tag to extract a plurality of classification information. The processor displays the plurality of classification information on the first computer.
19 Citations
16 Claims
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1. A system, comprising:
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a network interface configured to; receive an electronic mail; and receive data from an email classification database; and
a processor communicatively coupled to the network interface and configured to;determine that the received electronic mail comprises a classification tag comprising classification information appended to a case number, wherein; the classification information comprises a classification type identifying the email classification database associated with the classification tag; and the case number references additional classification information stored in the email classification database, wherein the case number comprises; a classifier identifying a user that classified the electronic mail, and a timestamp identifying when the electronic mail was classified; and parse the classification tag to extract at least a portion of the classification information in response to the determination; the network interface further configured to receive a change in the classification information; and the processor further configured to; create a new classification tag comprising the changed classification information and the case number; append the new classification tag to the received electronic mail to generate a tagged received electronic email; create an outbound electronic mail associated with the received electronic mail; and append the new classification tag to the outbound electronic mail.
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2. A system, comprising:
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a network interface operable to; receive an electronic mail from a first computer; and receive data from an email classification database; and a processor communicatively coupled to the network interface and configured to; determine that the received electronic mail comprises a classification tag comprising classification information appended to a case number, wherein; the classification information comprises a classification type identifying the email classification database associated with the classification tag; and the case number references additional classification stored in the email classification database, wherein the case number comprises; a classifier identifying a user that classified the electronic mail, and a timestamp identifying when the electronic mail was classified; and parse the classification tag to extract at least a portion of the classification information in response to the determination; display the at least a portion of the classification information on the first computer; and wherein the network interface is further configured to receive a change in the classification information associated with the received electronic mail from the first computer; and
the processor is further configured to;create a new classification tag comprising the changed classification information and the case number; and append the new classification tag to the received electronic mail to generate a tagged received electronic email. - View Dependent Claims (3, 4, 5, 6)
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7. A non-transitory computer readable medium comprising logic, the logic, when executed by a processor, configured to:
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receive an electronic mail on a first computer; determine that the received electronic mail comprises a classification tag comprising classification information appended to a case number, wherein; the classification information comprises a classification type identifying the email classification database associated with the classification tag; and the case number references additional information stored in an email classification database, wherein the case number comprises; a classifier identifying a user that classified the electronic mail, and a timestamp identifying when the electronic mail was classified; parse the classification tag to extract at least a portion of the classification information in response to the determination; display the at least a portion of the classification information on the first computer; and wherein the logic is further configured to; receive a change in the classification information from the first computer; create a new classification tag comprising the changed classification information and the case number; and append the new classification tag to the received electronic mail to generate a tagged received electronic mail. - View Dependent Claims (8, 9, 10, 11)
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12. A method, comprising:
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receiving an electronic mail on a first computer; determining, by a processor, that the received electronic mail comprises a classification tag comprising classification information appended to a case number, wherein; the classification information comprises a classification type identifying the email classification database associated with the classification tag; and the case number references additional classification information stored in an email classification database, wherein the case number comprises; a classifier identifying a user that classified the electronic mail, and a timestamp identifying when the electronic mail was classified; and
parsing, by the processor, the classification tag to extract at least a portion of the classification information;displaying the at least a portion of the classification information on the first computer; and receiving a change in the classification information from the first computer; and
creating a new classification tag comprising the changed classification informationand the case number; and appending the new classification tag to the received electronic mail to generate a tagged received electronic mail. - View Dependent Claims (13, 14, 15, 16)
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Specification