Computer-readable recording medium, search support method, search support apparatus, and responding method

• US 9,946,813 B2
• Filed: 06/15/2015
• Issued: 04/17/2018
• Est. Priority Date: 08/08/2014
• Status: Active Grant

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: Okamoto, Miki
• Primary Examiner(s): Le, Hung
• Application Number:
  US14/739,835
• Publication Number:
  US 20160042060A1
• Time in Patent Office: 1,037 Days
• Field of Search: None
• CPC Class Codes: G06F 16/90332 Natural language query formulation or dialogue systems
• CPC Class Codes: G06F 16/9038 Presentation of query results

Abstract

A search support apparatus includes a receiving unit, a determining unit, and an output unit. The receiving unit receives a question containing a character string and extracts a keyword for specifying a question object and a keyword for specifying a question type from the character string contained in the question. The determining unit determines a display mode of an output of a response to the received question in accordance with the keyword for specifying the question type. The output unit outputs a search result based on the keyword for specifying the question object, in the display mode of the output.

Claims

1. A non-transitory computer-readable recording medium having stored therein a program that causes a computer to execute a process comprising:

receiving a question containing a character string;

identifying a question phrase for specifying a question type of the received question by comparing the character string contained in the question and a question phrase that is included in information that is stored in a storage unit, in the stored information a question phrase, a display mode and an extraction rule being associated one another, and identifying, based on the extraction rule that is associated with the identified question phrase, a search query used for searching in a database for a response to the received question, the database storing information published on Web sites;

determining a display mode of an output of the response to the received question in accordance with the identified question phrase for specifying the question type by referring to the stored information; and

outputting a search result of searching in the database using the identified search query, in the display mode of the output, wherein the process further comprises

specifying, when the identified question phrase indicates that selection from objects that are included in the question is requested, the objects for selection and information related thereto from the search result;

outputting each of the specified objects and information, in a display mode that enables comparison therebetween;

extracting, when the identified question phrase indicates that objects of an action that is specified in the question are requested to be searched, the objects from the search result; and

outputting the extracted objects in a display mode in which images of the extracted objects are listed.

2. The non-transitory computer-readable recording medium according to claim 1, the process further comprising:

extracting, when the identified question phrase indicates that listing of objects to be searched by the question is requested, the objects from the search result; and

outputting the extracted objects in a form of a list.

3. The non-transitory computer-readable recording medium according to claim 1, the process further comprising:

extracting, when the identified question phrase indicates that listing of candidates for an object to be searched by the question is requested, the candidates from the search result; and

displaying the extracted candidates in a form of ranking based on a predetermined criterion.

4. The non-transitory computer-readable recording medium according to claim 1, the process further comprising:

extracting, when the identified question phrase indicates that a place of an object is requested to be searched, the object from the search result; and

displaying the place of the extracted object in a display mode in which the place is displayed on a map.

5. The non-transitory computer-readable recording medium according to claim 1, wherein the outputting includes outputting the extracted objects in a display mode in which images and nouns that respectively correspond to the images are listed.

6. A search support method performed by a computer, the search support method comprising:

receiving a question containing a character string;

identifying a question phrase for specifying a question type of the received question by comparing the character string contained in the question and a question phrase that is included in information that is stored in a storage unit, in the stored information a question phrase, a display mode and an extraction rule being associated one another, and identifying, based on the extraction rule that is associated with the identified question phrase, a search query used for searching in a database for a response to the received question, the database storing information published on Web sites;

determining a display mode of an output of the response to the received question in accordance with the identified question phrase for specifying the question type by referring to the stored information; and

outputting a search result of searching in the database using the identified search query, in the display mode of the output, wherein the process further comprises

specifying, when the identified question phrase indicates that selection from objects that are included in the question is requested, the objects for selection and information related thereto from the search result;

outputting each of the specified objects and information, in a display mode that enables comparison therebetween;

extracting, when the identified question phrase indicates that objects of an action that is specified in the question are requested to be searched, the objects from the search result; and

outputting the extracted objects in a display mode in which images of the extracted objects are listed.

7. The search support method according to claim 6, further comprising:

extracting, when the identified question phrase indicates that listing of objects to be searched by the question is requested, the objects from the search result; and

outputting the extracted objects in a form of a list.

8. The search support method according to claim 6, further comprising:

extracting, when the identified question phrase indicates that listing of candidates for an object to be searched by the question is requested, the candidates from the search result; and

displaying the extracted candidates in a form of ranking based on a predetermined criterion.

9. The search support method according to claim 6, further comprising:

extracting, when the identified question phrase indicates that a place of an object is requested to be searched, the object from the search result; and

displaying the place of the extracted object in a display mode in which the place is displayed on a map.

10. The search support method according to claim 6, further comprising:

extracting, when the identified question phrase indicates that actions are requested to be searched, the actions from the search result; and

outputting the extracted actions in a display mode in which character strings respectively indicating contents of the actions are listed.

11. The search support method according to claim 6, further comprising:

extracting, when the identified question phrase indicates that comparison between a plurality of objects included in the question is requested, the objects and information related thereto from the search result, and performing a predetermined common analysis on each of the extracted objects based on the information; and

outputting a result of the performed analysis in a display mode in which comparison is possible.

12. A search support apparatus comprising:

a processor that executes a process including;

receiving a question containing a character string;

identifying a question phrase for specifying a question type of the received question by comparing the character string contained in the question and a question phrase that is included in information that is stored in a storage unit, in the stored information a question phrase, a display mode and an extraction rule being associated one another, and identifying, based on the extraction rule that is associated with the identified question phrase, a search query used for searching in a database for a response to the received question, the database storing information published on Web sites;

determining a display mode of an output of the response to the received question in accordance with the identified question phrase for specifying the question type by referring to the stored information; and

outputting a search result of searching in the database using the identified search query, in the display mode of the output, wherein the process further comprises

specifying, when the identified question phrase indicates that selection from objects that are included in the question is requested, the objects for selection and information related thereto from the search result;

outputting each of the specified objects and information, in a display mode that enables comparison therebetween;

extracting, when the identified question phrase indicates that objects of an action that is specified in the question are requested to be searched, the objects from the search result; and

outputting the extracted objects in a display mode in which images of the extracted objects are listed.

13. The search support apparatus according to claim 12, wherein the process further comprising:

extracting, when the identified question phrase indicates that listing of objects to be searched by the question is requested, the objects from the search result; and

outputting the extracted objects in a form of a list.

14. The search support apparatus according to claim 12, wherein the process further comprising:

extracting, when the identified question phrase indicates that listing of candidates for an object to be searched by the question is requested, the candidates from the search result; and

displaying the extracted candidates in a form of ranking based on a predetermined criterion.

15. The search support apparatus according to claim 12, wherein the process further comprising:

extracting, when the identified question phrase indicates that a place of an object is requested to be searched, the object from the search result; and

displaying the place of the extracted object in a display mode in which the place is displayed on a map.