Handling conferences using highly-distributed agents

  • US 9,948,786 B2
  • Filed: 04/17/2015
  • Issued: 04/17/2018
  • Est. Priority Date: 04/17/2015
  • Status: Active Grant
First Claim
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1. A method comprising:

  • registering a plurality of on-premises media agents with a cloud-based controller, the plurality of on-premises media agents disposed at a physical location of an enterprise and the cloud-based controller disposed at a cloud location that is remote from the physical location of the enterprise;

    registering a plurality of cloud-based media agents with the cloud-based controller, the plurality of cloud-based media agents disposed at the cloud location that is remote from the physical location of the enterprise;

    receiving a request from a client device to join a conference at the cloud-based controller; and

    selecting at least one on-premises media agent or at least one cloud-based media agent to handle the request depending upon at least one factor associated with the conference that the client device is requesting to join.

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