Method and system for displaying similar email messages based on message contents

• US 9,967,338 B2
• Filed: 11/23/2016
• Issued: 05/08/2018
• Est. Priority Date: 11/28/2006
• Status: Active Grant

• Current Assignee: CommVault Systems Incorporated
• Original Assignee: CommVault Systems Incorporated
• Inventors: Ahn, Jun H., Ngo, David
• Primary Examiner(s): BAROT, BHARAT
• Application Number:
  US15/360,036
• Publication Number:
  US 20170078386A1
• Time in Patent Office: 531 Days
• Field of Search: 709206-207, 709223-224
• CPC Class Codes: G06F 11/1446 Point-in-time backing up or restoration of persistent data
• CPC Class Codes: G06F 16/2358 Change logging, detection, and notification replication G06F16/27
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/08 Annexed information, e.g. attachments
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 67/1095 Replication or mirroring of data, e.g. scheduling or transport for data synchronisation between network nodes

Abstract

A method and system for identifying changes to a data set, such as data within a mailbox, and performing actions based on the identified changes is discussed. In some examples, the system receives an indication of a change to a mailbox, creates a change journal entry for the change, and identifies data to be copied via the change journal entry. In some examples, the system leverages the change journal to associate messages with changes to a mailbox.

Claims

1. A non-transitory, tangible computer-readable medium storing instructions which, when executed by a computing system, cause the computing system to perform a method for displaying email messages to a user, the method comprising:

receiving an indication of a message received at a mailbox associated with the user;

extracting content associated with the received message;

accessing an index of content,

wherein the index includes content contained by messages received at the mailbox associated with the user;

identifying, via the index of content, other messages contained in the mailbox having content similar to the extracted content; and

presenting the received message along with information associated with the identified other messages to the user.

2. The computer-readable medium of claim 1, wherein presenting the received message includes presenting at least one identified other message directly above or below the received message in a presented list of messages, wherein the at least one identified other message resides in a folder of the mailbox different from a folder of the mailbox that receives the received message.

3. The computer-readable medium of claim 1, wherein presenting the received message includes presenting an indication that other messages contain content similar to the content of the received message.

4. The computer-readable medium of claim 1, wherein the other messages are stored in secondary storage and the received message is stored in primary storage.

5. The computer-readable medium of claim 1, wherein identifying other messages contained in the mailbox having content similar to the extracted content includes identifying at least one message having a subject line different than a subject line of the received message.

6. The computer-readable medium of claim 1, wherein identifying other messages contained in the mailbox having content similar to the extracted content includes identifying at least one message that is not part of an email string that includes the received message.

7. A method for displaying email messages to a user, the method comprising:

receiving an indication of a message received at a mailbox associated with the user;

extracting content associated with the received message;

identifying other messages contained in the mailbox having content similar to the extracted content,

wherein at least one of the identified other messages is not part of an email string of messages that includes the message received at the mailbox associated with the user; and

presenting the received message along with information associated with the identified other messages to the user.

8. The method of claim 7, wherein presenting the received message includes presenting at least one identified other message directly above or below the received message in a presented list of messages, wherein the at least one identified other message resides in a folder of the mailbox different from a folder of the mailbox that receives the received message.

9. The method of claim 7, wherein presenting the received message includes presenting an indication that other messages contain content similar to the content of the received message.

10. The method of claim 7, wherein the other messages are stored in secondary storage and the received message is stored in primary storage.

11. A system for performing a data storage operation for data stored on a mail server, the system comprising:

an identification component that identifies one or more changes within a data store associated with a mailbox;

a log component that generates one or more log entries,

wherein each of the one or more log entries is associated with the one or more changes to the data store, and

wherein the log entries include path and type information for changes in the data store;

a content indexing component that;

accesses the one or more log entries to identify entries containing path and type information for changes in the data store, and

creates an index of content associated with the messages stored within the data store and associated with the one or more identified changes; and

a data transfer component that;

accesses messages stored within the data store that are associated with the one or more identified changes and associated with the generated one or more entries, and

copies the accessed messages to a secondary copy of the data store.

12. The system of claim 11, wherein the one or more changes to the data store include movement of at least one electronic mail message from one folder to another folder within the mailbox.

13. The system of claim 11, wherein the one or more changes to the data store include deletion of at least one electronic mail message from a folder within the mailbox.

14. The system of claim 11, wherein the one or more changes to the data store include reception of at least one electronic mail message at an inbox folder within the mailbox.

15. The system of claim 11, wherein the content associated with the messages includes sender information, recipient information, subject information, message type, text within the body of the messages, or attachment information.

16. The system of claim 11, wherein the one or more log entries do not include copies of data changed in the data store.

17. The system of claim 11, wherein the one or more entries of the log component include information associated with a path to the messages stored within the data store and information associated with a type of the messages stored within the data store.

18. The system of claim 11, wherein the identification component identifies the one or more identified changes via an event sync component associated with the mail server, wherein the event sync component provides indications to the identification component of changes within the data store.

19. The system of claim 11, wherein the identification component is coupled to receive change signals from an event synchronization mechanism,

wherein the event synchronization mechanism is part of the mail server,

wherein the identification component receives a change signal from the event synchronization mechanism when an event has occurred within the mailbox, and

wherein the event includes that the mailbox received a message, a message has been moved within the mailbox, or a message has been deleted from the mailbox.

20. The system of claim 11, wherein the path information includes an identification of the mailbox and a date and time of the changes within the data store.