Computer system for generating keyboardless data entry interfaces on remote user devices

• US 9,984,422 B2
• Filed: 06/19/2017
• Issued: 05/29/2018
• Est. Priority Date: 05/24/2012
• Status: Active Grant

• Current Assignee: Hartford Fire Insurance Company (The Hartford Financial Services Group, Inc.)
• Original Assignee: Hartford Fire Insurance Company (The Hartford Financial Services Group, Inc.)
• Inventors: Schumann, Jr., Douglas D.
• Primary Examiner(s): Hamilton, Lalita M
• Application Number:
  US15/626,651
• Publication Number:
  US 20170287077A1
• Time in Patent Office: 344 Days
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

A computer system for interaction with user devices presenting a keyboardless data entry interface and third party data systems is configured to provide data for display on a user device of a selectable input graphical user interface, the graphical user interface including a series of user selectable inputs not requiring user keyboard-type information entry. The system is configured to obtain data from a user device and from third party computer systems. The system is further configured to determine an insurance quotation based on inputs via the graphical user interface not requiring user keyboard-type information entry and the data from one or more of the user device and third party computer systems.

Claims

1. A computer system, comprising:

one or more data storage devices for storing data indicative of inputs received from a user device;

one or more computer processors in communication with the one or more data storage devices;

a communication interface device in communication with the one or more computer processors and the one or more data storage devices;

a memory, coupled to the one or more computer processors, storing program instructions which, when executed by the one or more computer processors, cause the one or more computer processors to;

generate a display of a data entry interface for display on a remote user device, the data entry interface including user selectable inputs that do not require keyboard-type information entry and include a plurality of option selections;

receive from the remote user device data indicative of data input in the data entry interface via the user selectable inputs that do not require keyboard-type information entry;

in response to detecting at least a user selection, via the user selectable inputs that do not require keyboard-type information entry, representative of a request for a quote for insurance, interrogate the remote user device for identifying information and initiate a request to a third party computer system for information relating to the user;

receive, in response to the interrogation, identifying information from the remote user device and, in response to the request, data indicative of the information relating to the user from the third party computer system;

provide, to an insurance data management system, the information conveyed by the option selections without requiring keyboard-type information entry on behalf of the user, the identifying information received in response to the interrogation and the data indicative of the information relating to the user received from the third party computer;

receive, in response to the providing, from the insurance data management system, an insurance quotation; and

output the insurance quotation to the remote user device for display.

2. The computer system of claim 1, wherein the identifying information received in response to the interrogation comprises one or more of device type, serial number, machine number, evercookies, flash cookies, session beans and session IDs.

3. The computer system of claim 1, wherein the input interface does not accept keyboard-type information entry.

4. The computer system of claim 1, wherein the input interface is configured to accept both non-keyboard based data input and keyboard-type information entry.

5. The computer system of claim 1, wherein the computer system is configured in a distributed architecture.

6. The computer system of claim 1, wherein the program instructions cause the one or more computer processors to iteratively solicit user selectable input, via the data entry interface not requiring keyboard-type information entry, until a requisite amount of information has been compiled to determine an insurance quotation.

7. The computer system of claim 1, wherein the user interface is configured for receipt of user selection of inputs without keyboard-type information entry via one or more of:

checkboxes;

radio buttons;

one or more taps; and

one or more swipes.

8. The computer system of claim 1, wherein the memory storing program instructions which cause the one or more computer processors to initiate a request to a third party computer system for information relating to the user comprises the memory storing program instructions which cause the one or more computer processors to initiate a request to a third party computer system for information relating to property associated with the user;

and

wherein the memory storing program instructions which cause the one or more computer processors to receive the data indicative of the information relating to the user comprises the memory storing program instructions which cause the one or more computer processors to receive, from the third party computer system, data indicative of information relating to the property associated with the user.

9. The computer system of claim 8, wherein the memory storing program instructions which cause the one or more computer processors to initiate a request to a third party computer system for information relating to the property associated with the user comprises the memory storing program instructions which cause the one or more computer processors to initiate a request to a third party computer system for information relating to at least one vehicle associated with the user, and

wherein the memory storing program instructions which cause the one or more computer processors to receive the data indicative of the information relating to the property associated with the user comprises the memory storing program instructions which cause the one or more computer processors to receive, from the third party computer system, data indicative of information relating to the at least one vehicle associated with the user.

10. The computer system of claim 9, wherein the third party computer system comprises a governmental computer and the data indicative of at least one vehicle associated with the user comprises vehicle identification number data of the at least one vehicle associated with the user.

11. A computer-implemented method, comprising:

transmitting, by one or more computer processors via a communication interface device, to a remote user device for display, a graphical user interface, the graphical user interface including a plurality of user selectable inputs not requiring user keyboard-type information entry;

receiving, by the one or more computer processors via the communication interface device, user selected inputs from the selectable input graphical user interface, via the user selectable inputs that do not require keyboard-type information entry;

responsive to receiving the user selected inputs, initiating, by the one or more computer processors via the communication interface device, an interrogation of the user device for identifying information and a request to a third party computer for information relating to the user;

receiving, by the one or more computer processors via the communication interface device, in response to the interrogation, identifying information, and, in response to the request, data indicative of the information relating to the user;

storing, by the one or more computer processors in one or more data storage devices, the data indicative of the identifying information and the information relating to the user;

providing, by the one or more computer processors, to a second computer system, the user selected inputs, the data indicative of the identifying information, and the data indicative of the information relating to the user;

receiving, by the one or more computer processors, from the second computer system, responsive to the providing, an insurance quotation; and

outputting, by the one or more computer processors, via the communication interface device, an electronic insurance quotation to the user device for display.

12. The computer-implemented method of claim 11, wherein the identifying information received in response to the interrogation comprises one or more of device type, serial number, machine number, evercookies, flash cookies, session beans and session IDs.

13. The computer-implemented method of claim 11, wherein the input interface does not accept keyboard-type information entry.

14. The computer-implemented method of claim 11, wherein the input interface is configured to accept both non-keyboard based data input and keyboard-type information entry.

15. The computer-implemented method of claim 11, further comprising iteratively soliciting user selectable input, via the data entry interface not requiring keyboard-type information entry, until a requisite amount of information has been compiled to determine an insurance quotation.

16. The computer-implemented method of claim 11, wherein the user interface is configured for receipt of user selection of inputs without keyboard-type information entry via one or more of:

checkboxes;

radio buttons;

one or more taps; and

one or more swipes.

17. The computer-implemented method of claim 11, herein initiating the request to the third party computer system for information relating to the user comprises initiating a request to a third party computer system for information relating to property associated with the user;

and

wherein receiving the data indicative of the information relating to the user comprises receiving data indicative of information relating to the property associated with the user.

18. A computer system, comprising:

one or more data storage devices for storing data indicative of inputs received from the user device;

one or more computer processors in communication with the one or more data storage devices;

a communication interface device in communication with the one or more computer processors and the one or more data storage devices;

a memory, coupled to the one or more computer processors, storing program instructions which, when executed by the one or more processors, cause the one or more computer processors to;

transmit an input display of an insurance quote application interface to a user device, the input display being incapable of accepting keyboard-type information entry;

detect one or more user selectable inputs in the application interface, wherein the user selectable inputs do not require keyboard-type information entry and include a plurality of option selections, at least one of the options selections being indicative of a request for an insurance quotation, and in response to detecting at least a user selection representative of a request for a quote for insurance, initiating at least an interrogation of the user device for identifying information;

receive identifying information in response to the interrogation;

initiate a request to a third party computer system for information relating to property associated with the user;

receive, from the third party computer system, data indicative of the property associated with the user;

provide, to an insurance data management system, the information conveyed by the option selections without requiring keyboard-type information entry on behalf of the user, the identifying information, and the data indicative of the property associated with the user received from the third party computer;

receive, in response to the providing, from the insurance data management system, an insurance quotation; and

output the insurance quotation to the user device for display.

19. The computer system of claim 18, wherein one or more data storage devices include historical insurance information relating to insurers, and

wherein the request for an insurance quotation is related to an insurance renewal, and historical insurance information relating to the user is provided to the insurance data management system.

20. The computer system of claim 18, wherein the memory further stores program instructions which, when executed by the one or more computer processors, cause the one or more computer processors to:

initiate a request to multiple third party computers for information relating to the user, wherein at least one of the multiple third party computers comprises a social networking computer; and

receive, from the multiple third party computers, the information relating to the user.