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Overriding control of motorize transport unit systems, devices and methods

  • US 9,994,434 B2
  • Filed: 03/04/2016
  • Issued: 06/12/2018
  • Est. Priority Date: 03/06/2015
  • Status: Active Grant
First Claim
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1. An apparatus providing control over movement of motorized transport units at a shopping facility, comprising:

  • multiple self-propelled motorized transport units configured to move through at least a portion of a shopping facility;

    a wireless communication network; and

    a central computer system that is separate and distinct from the multiple motorized transport units and configured to communicate with each of the multiple motorized transport units via the wireless communication network, wherein the central computer system comprises;

    a transceiver configured to communicate with the motorized transport units located at the shopping facility;

    a control circuit coupled with the transceiver; and

    a memory coupled to the control circuit and storing computer instructions that when executed by the control circuit cause the control circuit to;

    receive an override command, from a first worker associated with the shopping facility, to cause a first motorized transport unit of the multiple motorized transport units to implement one or more actions;

    confirm a valid authorization of the first worker to override one or more operating limits of the first motorized transport unit; and

    override the one or more operating limits and communicate one or more instructions to the first motorized transport unit configured to cause the first motorized transport unit to implement the one or more actions in accordance with the override command;

    wherein the control circuit is further configured to;

    identify that the override command causes an override of a customer that is associated with the first motorized transport unit at the time the override command is received; and

    wherein the override of the one or more operating limits comprises overriding one or more instructions intended to implement actions to support the use of the first motorized transport by the customer, and override the customer and inhibit control of the first motorized transport unit in accordance with a shopping experience by the customer.

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