Interactive computerized communications systems with voice input and output

  • US RE34,587 E
  • Filed: 09/11/1991
  • Issued: 04/19/1994
  • Est. Priority Date: 04/16/1986
  • Status: Expired due to Term
First Claim
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1. A computerized communications system for collecting input information from responses including voice responses provided by a person through a telephonic dialogue between the person and said system, comprising:

  • means for storing predetermined audio information, said audio information comprising digital data comprising questions and statements for carrying out said dialogue with the person;

    computer means coupled to said means for storing for providing a predetermined sequence of audio signals generated from said predetermined audio information supplied from said storing means;

    means for providing a telephonic connection between the person and said computer means, said means for providing a telephonic connection including means for coupling to a telephone network and for providing the person'"'"'s responses to the computer means;

    means coupled to said computer means and to said means for providing a telephonic connection for providing an electronically modified form of the person'"'"'s responses to said computer means;

    audio means coupled to the computer means and to said means for providing a telephonic connection for outputting audio message signals to the person responsive to said audio signals provided by said computer means, said computer means comprising means for determining if the person has provided a response and if the response is of sufficient duration and if not, for generating audio signals giving the person the option to selectively verify, correct, edit and add to said input information; and

    digital storage means coupled to said computer means for collecting the modified form of said input information from the person, said computer means providing selected portions of said input information stored in said collecting means to the person during the dialogue for allowing the person the opportunity to selectively verify, correct, edit and add to the input information.

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