Order taking system & method with local and/or remote monitoring

Order taking system & method with local and/or remote monitoring

  • CN 101,379,774 A
  • Filed: 02/01/2007
  • Published: 03/04/2009
  • Est. Priority Date: 02/10/2006
  • Status: Active Application
First Claim
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1. order taking system ﹠

  • that is used for commercial undertaking, it makes client to place an order for the items from described commercial undertaking, described system comprises;

    Be positioned near the order taking facility of described commercial undertaking, it can be from the described order of described client'"'"'s reception for described items;

    The local order reception facilities that is associated with described commercial undertaking;

    First voice communication link between described order taking facility and remote facility;

    WithSecond voice communication link between described order taking facility and described local order reception facilities;

    Described order taking system ﹠

    is operationally coupling via described first voice communication link between described order taking facility and the described remote facility under first pattern, and described order taking system ﹠

    is operationally coupling via the described second communication link between described order taking facility and the described local order reception facilities under second pattern;

    When described order taking system ﹠

    operates in described first pattern following time, allow the voice communication of described local order reception facilities monitoring between described order taking facility and described remote facility, and, allow the voice communication of described remote facility monitors between described order taking facility and described local order reception facilities when described order taking system ﹠

    operates in described second pattern following time.

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