Realize method of calling and call center, application server and the terminal of many sessions

Realize method of calling and call center, application server and the terminal of many sessions

  • CN 101,990,305 B
  • Filed: 07/30/2009
  • Issued: 11/23/2016
  • Est. Priority Date: 07/30/2009
  • Status: Active Grant
First Claim
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1. the method for calling realizing many sessions, it is characterised in that including:

  • When Next Generation Call Center NGCC receives conversation request, if described conversation request being carried builtThe information of vertical session connection, then judge the additional session request that this conversation request is described session connection,Described NGCC determines, according to the information of described session connection, the call identification that this session connection is corresponding, and willDescribed additional session distributes to the seat that described call identification is corresponding;

    The information of described session connection at least includes the call identification of this session connection;

    Or at least include thisThe master session mark of session connection, the master session mark of described session connection refers to first please in this session connectionThe mark of the session asked;

    Or at least include the Uniform Resource Identifier URI letter of terminal in this session connectionBreath.

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