Method for providing distant support to a personal hearing system user and system for implementing such a method

Method for providing distant support to a personal hearing system user and system for implementing such a method

  • CN 103,797,822 A
  • Filed: 08/10/2011
  • Published: 05/14/2014
  • Est. Priority Date: 08/10/2011
  • Status: Active Application
First Claim
Patent Images

1. by supporting supplier (16) to use a method from remote support to the user (1) of individual hearing system (2,3,4) that support that supplier'"'"'s system (12,15,18) provides, comprise the following steps:

  • A) between supporter'"'"'s computer (12) of part of described support supplier'"'"'s system (12,15,18), set up network and connect being positioned at the subscriber computer (5) that described individual hearing system (2,3,4) locates and forming by network (11);

    B) carry out voice transfer by the voice that transmit described support supplier (16) to described user (1) via described network (11) or another network and via described individual hearing system (2,3);

    C) interrupt at least in part described voice transfer;

    D) present multiple message (14) and from described multiple message (14), select message (13) by described supporter'"'"'s computer (12) via described supporter'"'"'s computer (12) vision ground;

    E) connect to transmit the mark of described message (13) and/or described message (13) by described network;

    F) present described message (13) with by described user (1) and/or be positioned at the 3rd people that described user (1) locates and discover by described subscriber computer (5) with the form vision ground of image (10) or moving image.

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