Method and system for acquiring and processing business department customer evaluation information

Method and system for acquiring and processing business department customer evaluation information

  • CN 1,652,127 A
  • Filed: 11/23/2004
  • Published: 08/10/2005
  • Est. Priority Date: 11/23/2004
  • Status: Active Application
First Claim
Patent Images

1. business department customer evaluation information acquisition and disposal route comprise the steps:

  • Step 1, for the teller is provided with electronics teller board, on described electronics teller board, show teller'"'"'s information, and the button of several expression customer satisfaction evaluating indexs be set on this electronics teller board;

    Step 2, wait client select input satisfaction evaluation index by described button;

    Step 3, the satisfaction evaluation achievement data that described electronics teller board receives and the storage client imports;

    Step 4, the satisfaction evaluation achievement data that described electronics teller board is stored gather, and are used for customer evaluation information is added up, analyzes, appraised through comparison, and obtain the comprehensive evaluation of client to teller and sales department thereby gather.

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