Emergency response data management
First Claim
1. A method comprising, in advance of an emergency call being made by an individual call-source, receiving, from a facilities manager, a request to establish an account on a corporate 9-1-1 platform via a shared communications network, in advance of said emergency call, causing said corporate 9-1-1 platform to receive information from said facilities manager through said account, wherein said facilities manager differs from said individual call-source and has used said shared communications network to access said account, wherein said facilities manager has provided said information, which comprises emergency-response information concerning said facility, to said corporate 9-1-1 platform through said account, validating said information, maintaining said validated information at said corporate 9-1-1 platform, and in response to said emergency call being made, causing said corporate 9-1-1 platform to make said validated information available to at least one of an emergency operator and a first responder.
6 Assignments
0 Petitions
Accused Products
Abstract
An approach to managing emergency response data for providing in response to an emergency call makes use of different management approaches depending on the source of the data. For example, data provided directly by the individual to whom the data refers may be handled in one way, while data provided indirectly by an entity or other individual may be handled in another way. Information provided indirectly may be validated and/or its source indicated when presented to an emergency responder.
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Citations
28 Claims
- 1. A method comprising, in advance of an emergency call being made by an individual call-source, receiving, from a facilities manager, a request to establish an account on a corporate 9-1-1 platform via a shared communications network, in advance of said emergency call, causing said corporate 9-1-1 platform to receive information from said facilities manager through said account, wherein said facilities manager differs from said individual call-source and has used said shared communications network to access said account, wherein said facilities manager has provided said information, which comprises emergency-response information concerning said facility, to said corporate 9-1-1 platform through said account, validating said information, maintaining said validated information at said corporate 9-1-1 platform, and in response to said emergency call being made, causing said corporate 9-1-1 platform to make said validated information available to at least one of an emergency operator and a first responder.
Specification