EMERGENCY RESPONSE DATA MANAGEMENT

• US 20120257729A1
• Filed: 04/06/2012
• Published: 10/11/2012
• Est. Priority Date: 04/08/2011
• Status: Active Grant

• Current Assignee: Rave Wireless Incorporated
• Original Assignee: Rave Wireless Incorporated
• Inventors: Piett, William Todd, Serra, Matthew A.
• Granted Patent: US 10,341,494 B2
• Time in Patent Office: Days
• US Class Current: 379/37
• CPC Class Codes: H04M 11/04 with alarm systems, e.g. fire, police or burglar alarm systems

Abstract

An approach to managing emergency response data for providing in response to an emergency call makes use of different management approaches depending on the source of the data. For example, data provided directly by the individual to whom the data refers may be handled in one way, while data provided indirectly by an entity or other individual may be handled in another way. Information provided indirectly may be validated and/or its source indicated when presented to an emergency responder.

Claims

1. A method for providing emergency response information associated with an individual emergency call source of a plurality of emergency call sources comprising:

accepting first emergency response information associated with the individual call source from a first information source other than an individual directly corresponding to the individual call source;

validating the first emergency response information; and

maintaining the validated first response information for providing in association with an emergency call from the individual call source.

2. The method of claim 1 wherein the individual call source is an individual.

3. The method of claim 1 wherein the individual call source is a specific communication device.

4. The method of claim 1 wherein the first information source comprises an entity associated with the individual call source.

5. The method of claim 1 wherein the first information source comprises a first person associated with individual call source.

6. The method of claim 5 wherein the first person comprises a caregiver of an individual represented by the individual call source.

7. The method of claim 1 wherein the first information source comprises an automated information source.

8. The method of claim 1 further comprising accepting second emergency response information associated with the individual call source from the individual directly corresponding to the individual call source, and maintaining the second emergency response information for providing in conjunction with the first emergency response information in association with an emergency call from the individual call source.

9. A method for providing emergency response information associated with an individual emergency call source of a plurality of emergency call sources comprising:

maintaining emergency response information associated with the individual call source from a plurality of information sources;

prior to an emergency call from the individual emergency call source, accepting emergency response information associated with the individual call source from one or more sources or the plurality of information sources other than an individual directly corresponding to the individual call source; and

providing the maintained emergency response information for response to an emergency call from the individual emergency call source, including identifying a source of at least some of the emergency response information.

10. The method of claim 9 further comprising:

presenting the maintained emergency response information to a responder to the emergency call from the individual call source.

11. The method of claim 9 wherein maintaining the emergency response information comprises maintaining parts of the emergency response information in separated systems, and providing the maintained emergency response information comprises providing references to the parts of the information.

12. The method of claim 9 further comprising:

validating the emergency response information accepted from at least some of the information sources.

13. The method of claim 12 wherein providing the maintained emergency response information includes providing validation information in association with the emergency response information.

14. Software tangibly embodied on a machine-readable medium comprising instructions for causing a data processing system to perform functions including:

accepting first emergency response information associated with an individual call source of a plurality of emergency call sources from a first information source other than an individual directly corresponding to the individual call source;

validating the first emergency response information; and

maintaining the validated first response information for providing in association with an emergency call from the individual call source.

15. A computer implemented system for providing emergency response information associated with a plurality of emergency call sources comprising:

a data accepting component configured to accept first emergency response information associated with an individual call source of the plurality of emergency call sources from a first information source other than an individual directly corresponding to the individual call source;

a validation component configured to validate the first emergency response information; and

a data management component configured to maintain the validated first response information for providing in association with an emergency call from the individual call source.