Method and apparatus to manage messaging providing different communication modes depending on one identifier and not requiring to disclose contact information

• US 10,492,038 B2
• Filed: 09/14/2017
• Issued: 11/26/2019
• Est. Priority Date: 12/08/2003
• Status: Active Grant

• Current Assignee: IngenioShare, LLC
• Original Assignee: IpVenture, Inc.
• Inventors: Cheung, Kwok Wai, Tong, Peter P., Thomas, C. Douglass
• Primary Examiner(s): Doan, Kiet M
• Application Number:
  US15/704,181
• Publication Number:
  US 20180014169A1
• Time in Patent Office: 803 Days
• Field of Search: 455417, 4554141, 455466, 4554122, 4554353, 379 8816, 37939001, 37920704
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2203/2011 Service processing based on information specified by a party before or during a call, e.g. information, tone or routing selection
• CPC Class Codes: H04M 2203/651 Text message transmission triggered by call
• CPC Class Codes: H04M 2207/18 wireless networks
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/4365 based on information specified by the calling party, e.g. priority or subject
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

A number of embodiments regarding computer-implemented systems and methods to manage electronic communications are disclosed. In one embodiment, an apparatus, using at least a network-based portal based on Internet protocol, provides different communication modes to a first user, with messages eligible to be received by a second user based on any of the modes, depending on an identifier associated with the second user; and receives an indication from the first user to select a communication mode for a message for the second user. In the embodiment, the apparatus could receive contact information associated with the second user to allow the second user to participate, with the contact information not provided to the first user even when the message is received by the second user, and with the contact information being distinct from the identifier.

Claims

1. An article for managing messaging of a plurality of users using at least a network-based portal at least based on Internet protocol, with different communication modes allowed, depending on each of the plurality of users having an identifier for use with the different communication modes, with the corresponding identifier being set via the network-based portal, and without requiring the plurality of users to disclose their contact information to each other, the article comprising:

a non-transitory computer readable storage medium comprising a plurality of instructions, when executed by at least a server, result in the at least a server;

providing a plurality of communication modes to a first user to allow the first user to use one of the plurality of communication modes as a selected communication mode for a message from the first user to a second user via an electronic device associated with the second user, with the first user being identified at least depending on a prior registration process by the first user regarding the use of the network-based portal,

wherein the plurality of communication modes include at least text communication using a personal computer, voice communication using a personal computer, text communication using a mobile phone, voice communication using a mobile phone, and communication with at least an image, and

wherein messages are eligible to be received by the electronic device associated with the second user based on any of the plurality of communication modes, all depending on an identifier associated with the second user being set by the second user via the network-based portal, at least in view of the network-based portal based on the Internet protocol;

receiving an urgency indication regarding the message, wherein the urgency indication being from the first user via an electronic device associated with the first user; and

enabling, via the network-based portal, the message to be received by the second user through the electronic device associated with the second user, using the selected communication mode, based on the identifier associated with the second user, in view of the second user not blocking the first user from using the selected communication mode to reach the second user, via the network-based portal, wherein the plurality of instructions, when executed by the at least a server,

further result in the at least a server;

receiving, from the second user, contact information associated with the second user to allow the second user to participate and at least receive messages via the network-based portal;

determining availability of the second user; and

enabling a notification to reach the second user via the network- based portal, at least in view of receiving the urgency indication regarding the message and at least in view of the first user not being blocked from reaching the second user via the network-based portal, with the notification for notifying the second user,

wherein even when the message is received by the second user through the electronic device associated with the second user depending on the identifier associated with the second user, the contact information associated with the second user is not provided via the network-based portal to the first user through the electronic device associated with the first user, and

wherein the identifier associated with the second user is distinct from the contact information associated with the second user.

2. An article for managing messaging as recited in claim 1, wherein the notification is enabled to be generated at least in an audio manner.

3. An article for managing messaging as recited in claim 2, wherein the plurality of instructions, when executed by the at least a server, further result in the at least a server not interrupting the second user by the message unless overridden based on the urgency indication regarding the message.

4. An article for managing messaging as recited in claim 3, wherein the plurality of instructions, when executed by the at least a server, further result in the at least a server receiving data regarding a setting digitally set by the second user at the electronic device associated with the second user, wherein the second user would not be interrupted by the message in view of the received data regarding the setting, unless overridden based on the urgency indication regarding the message.

5. An article for managing messaging as recited in claim 1, wherein the plurality of instructions, when executed by the at least a server, further result in the at least a server not interrupting the second user by the message unless overridden based on the urgency indication regarding the message.

6. An article for managing messaging as recited in claim 1, wherein the plurality of instructions, when executed by the at least a server, further result in the at least a server receiving data regarding a setting digitally set by the second user at the electronic device associated with the second user, wherein the second user would not be interrupted by the message in view of the received data regarding the setting, unless overridden based on the urgency indication regarding the message.

7. A non-transitory computer readable medium including at least executable computer program code stored therein for managing electronic communications of a plurality of users using at least a network-based portal at least based on Internet protocol, with different communication modes allowed, depending on each of the plurality of users having an identifier for use with the different communication modes, with the corresponding identifier being set via the network-based portal, and without requiring the plurality of users to disclose their contact information to each other, said computer readable medium comprising:

computer program code for providing a plurality of communication modes to a first user to allow the first user to use one of the plurality of communication modes as a selected communication mode for a first message from the first user to a second user via an electronic device associated with the second user, with the first user being identified at least depending on a prior registration process by the first user regarding the use of the network-based portal,

wherein the plurality of communication modes include at least text communication using a personal computer, voice communication using a personal computer, text communication using a mobile phone, voice communication using a mobile phone, and communication with at least an image, and

wherein messages are eligible to be received by the electronic device associated with the second user based on any of the plurality of communication modes, all depending on an identifier associated with the second user being set by the second user via the network-based portal, at least in view of the network-based portal based on the Internet protocol;

computer program code for permitting the second user to block the first user from using at least the selected communication mode to reach the second user via the network-based portal;

computer program code for enabling, via the network-based portal, the first message to be received by the second user via the electronic device associated with the second user, using the selected communication mode, depending on the identifier associated with the second user, in view of the second user not blocking the first user from using the selected communication mode to reach the second user, via the network-based portal;

computer program code for determining availability of the second user; and

computer program code for receiving, from the second user, contact information associated with the second user to allow the second user to participate and at least receive messages via the network-based portal,

wherein even when the first message is received by the second user via the electronic device associated with the second user depending on the identifier associated with the second user, the contact information associated with the second user is not provided via the network-based portal to the first user via an electronic device associated with the first user, and

wherein the identifier associated with the second user is distinct from the contact information associated with the second user.

8. A non-transitory computer readable medium as recited in claim 7, wherein said computer readable medium comprises computer program code for:

receiving an urgency indication from the first user to the second user via the electronic device associated with the first user; and

enabling an urgent notification to be generated to notify the second user at least in view of receiving the urgency indication.

9. A non-transitory computer readable medium as recited in claim 8, wherein the urgent notification is enabled to be generated at least in an audio manner.

10. A non-transitory computer readable medium as recited in claim 7, wherein the identifier associated with the second user includes a digital identity of the second user.

11. A non-transitory computer readable medium as recited in claim 7, wherein the contact information associated with the second user allows the second user to be electronically contacted based on the contact information, without using the network-based portal.

12. A non-transitory computer readable medium as recited in claim 7,

wherein the availability of the second user is related to receiving messages,

wherein the electronic device associated with the second user is a mobile phone, and

wherein the electronic device associated with the first user is a mobile phone.

13. A non-transitory computer readable medium as recited in claim 7, wherein said computer readable medium comprises computer program code for receiving an audio message from the second user after the second user has received the first message, if the first user is not blocked from reaching the second user, and transforming the audio message into a text message to be received by the first user.

14. A non-transitory computer readable medium as recited in claim 13,

wherein the first message is a text message from the first user, and

wherein said computer readable medium comprises computer program code for transforming the text message from the first user into an audio message so that the text message from the first user is received by the second user in an audio manner via a speaker if the first user is not blocked from reaching the second user.

15. A non-transitory computer readable medium as recited in claim 14,

wherein the electronic device associated with the second user is a mobile phone, and

wherein the electronic device associated with the first user is a mobile phone.

16. A non-transitory computer readable medium as recited in claim 13, wherein the contact information associated with the second user allows the second user to be electronically contacted based on the contact information, without using the network-based portal.

17. A non-transitory computer readable medium as recited in claim 16,

wherein the first message is a text message from the first user, and

wherein said computer readable medium comprises computer program code for transforming the text message into an audio message so that the text message is received by the second user in an audio manner via a speaker if the first user is not blocked from reaching the second user.

18. A non-transitory computer readable medium as recited in claim 16, wherein said computer readable medium comprises computer program code for:

receiving an urgency indication for the second user, with the urgency indication being from the first user; and

enabling an urgent notification to be generated to notify the second user at least in view of receiving the urgency indication from the first user to the second user.

19. A non-transitory computer readable medium as recited in claim 18, wherein the urgent notification is enabled to be generated at least in an audio manner.

20. A non-transitory computer readable medium as recited in claim 7,

wherein the first message is a text message, and

wherein said computer readable medium comprises computer program code for transforming the text message into an audio message so that the text message is received by the second user in an audio manner via a speaker if the first user is not blocked from reaching the second user.

21. A non-transitory computer readable medium as recited in claim 7,

wherein the first message is not an audio message, and

wherein said computer readable medium comprises computer program code for transforming the first message into an audio message so that the first message is received by the second user in an audio manner via a speaker if the first user is not blocked from reaching the second user.

22. A non-transitory computer readable medium as recited in claim 7,

wherein the identifier associated with the second user includes a digital identity of the second user, and

wherein the contact information associated with the second user allows the second user to be electronically contacted based on the contact information, without using the network-based portal.

23. A non-transitory computer readable medium as recited in claim 22, wherein the contact information associated with the second user includes at least one of a phone number or an email address of the second user.

24. A non-transitory computer readable medium as recited in claim 23,

wherein the electronic device associated with the second user is a mobile phone, and

wherein the electronic device associated with the first user is a mobile phone.

25. A non-transitory computer readable medium as recited in claim 24, wherein said computer readable medium comprises computer program code for receiving an audio message from the second user after the second user has received the first message, if the first user is not blocked from reaching the second user, and transforming the audio message into a text message to be received by the first user.

26. A non-transitory computer readable medium as recited in claim 25, wherein the first message is a text message from the first user.

27. A non-transitory computer readable medium as recited in claim 26, wherein said computer readable medium comprises computer program code for transforming the text message from the first user into an audio message so that the text message from the first user is received by the second user in an audio manner via a speaker if the first user is not blocked from reaching the second user.

28. A non-transitory computer readable medium as recited in claim 25,

wherein the first message is not an audio message, and

wherein said computer readable medium comprises computer program code for transforming the first message into an audio message so that the first message is received by the second user in an audio manner via a speaker if the first user is not blocked from reaching the second user.

29. A non-transitory computer readable medium as recited in claim 28, wherein said computer readable medium comprises computer program code for:

receiving a notification indication from the second user via the electronic device associated with the second user, with the notification indication regarding another message;

enabling a notification to reach the first user via the network-based portal, at least in view of receiving the notification indication; and

not interrupting the first user by the another message, unless overridden based on the notification indication regarding the another message.

30. A non-transitory computer readable medium as recited in claim 29, wherein the notification at least conveys urgency.

31. A non-transitory computer readable medium as recited in claim 23, wherein said computer readable medium comprises computer program code for:

receiving a notification indication from the second user via the electronic device associated with the second user, with the notification indication regarding another message;

enabling a notification to reach the first user via the network-based portal, at least in view of receiving the notification indication; and

not interrupting the first user by the another message, unless overridden based on the notification indication regarding the another message.

32. A non-transitory computer readable medium as recited in claim 31, wherein the notification at least conveys urgency.

33. A non-transitory computer readable medium as recited in claim 7, wherein said computer readable medium comprises computer program code for receiving a second message from the second user to the first user, wherein one of the first message or the second message is voice and the other one of the first message or the second message is text.

34. A non-transitory computer readable medium as recited in claim 7,

wherein the enabling the first message to be received by the second user depends on an identifier associated with the first user,

wherein the identifier associated with the second user is a digital identity of the second user,

wherein the identifier associated with the first user is a digital identity of the first user, and

wherein the contact information associated with the second user allows the second user to be electronically contacted based on the contact information, without using the network-based portal.

35. A non-transitory computer readable medium as recited in claim 7,

wherein the enabling the first message to be received by the second user depends on an identifier associated with the first user,

wherein the contact information associated with the second user allows the second user to be electronically contacted based on the contact information, without using the network-based portal, and

wherein said computer readable medium comprises computer program code for receiving a second message from the second user for the first user, wherein one of the first message or the second message is a voice message, and the other one of the first message or the second message is a text message, thereby allowing the first user and the second user to communicate using different communication modes, based on the identifier associated with the first user and the identifier associated with the second user.

36. A non-transitory computer readable medium as recited in claim 35,

wherein one of the electronic device associated with the first user or the electronic device associated with the second user is an electronic device with a computer keyboard, and

wherein the other one of the electronic device associated with the first user or the electronic device associated with the second user is an electronic device without a computer keyboard.

37. A non-transitory computer readable medium as recited in claim 36, wherein said computer readable medium comprises computer program code to enable the second user to select a predetermined message to send to the first user, the predetermined message being selected from a set of predetermined messages provided to the second user.

38. A computer-implemented method for managing electronic communications of a plurality of users using at least a network-based portal at least based on Internet protocol, with different communication modes allowed, depending on each of the plurality of users having an identifier for use with the different communication modes, with the corresponding identifier being set via the network-based portal, and without requiring the plurality of users to disclose their contact information to each other, said method comprising:

providing a plurality of communication modes to a first user to allow the first user to use one of the plurality of communication modes as a selected communication mode for a first message from the first user to a second user via an electronic device associated with the second user, with the first user being identified at least depending on a prior registration process by the first user regarding the use of the network-based portal,

wherein the plurality of communication modes include at least text communication using a mobile phone, voice communication using a mobile phone, and communication with at least an image, and

wherein messages are eligible to be received by the electronic device associated with the second user based on any of the plurality of communication modes, all depending on an identifier associated with the second user being set by the second user via the network-based portal, at least in view of the network-based portal based on the Internet protocol;

permitting the second user to block the first user from using at least the selected communication mode to reach the second user via the network- based portal;

enabling, via the network-based portal, the first message to be received by the second user via the electronic device associated with the second user, using the selected communication mode, depending on the identifier associated with the second user, in view of the second user not blocking the first user from using the selected communication mode to reach the second user, via the network-based portal;

determining availability of the second user; and

receiving, from the second user, contact information associated with the second user to allow the second user to participate and at least receive messages via the network-based portal,

wherein even when the first message is received by the second user via the electronic device associated with the second user depending on the identifier associated with the second user, the contact information associated with the second user is not provided via the network-based portal to the first user via the electronic device associated with the first user, and

wherein the identifier associated with the second user is distinct from the contact information associated with the second user.

39. A computer-implemented method as recited in claim 38,

wherein the enabling the first message to be received by the second user depends on an identifier associated with the first user, and

wherein the contact information associated with the second user allows the second user to be electronically contacted based on the contact information, without using the network-based portal.

40. A computer-implemented method as recited in claim 39,

wherein the contact information associated with the second user includes at least one of a phone number or an email address of the second user.

41. A computer-implemented method as recited in claim 40 comprising receiving a second message from the second user for the first user, wherein one of the first message or the second message is a voice message, and the other one of the first message or second message is a text message, thereby allowing the first user and the second user to communicate using different communication modes, based on the identifier associated with the first user and the identifier associated with the second user.

42. A computer-implemented method as recited in claim 41 comprising enabling the second user to select a predetermined message to send to the first user, the predetermined message being selected from a set of predetermined messages provided to the second user.

43. A computer-implemented method as recited in claim 41 comprising receiving an urgency indication from the second user to the first user via the electronic device associated with the second user to generate an urgent notification to notify the first user.

44. A computer-implemented method as recited in claim 43, wherein the urgent notification is enabled to be generated at least in an audio manner.

45. A computer-implemented method as recited in claim 41 comprising enabling the second user to select a predetermined message to send to the first user, the predetermined message being selected from a set of predetermined messages provided to the second user,

wherein an urgency indication is received from the second user to the first user via the electronic device associated with the second user to generate an urgent notification to notify the first user.

46. A non-transitory computer readable medium including at least executable computer program code stored therein that facilitates electronic communication of a plurality of users using at least a network-based portal at least based on Internet protocol, with a plurality of modes of communication available for the plurality of users to communicate, with each of the plurality of users having an identifier for use with the plurality of modes of communication, and without requiring the plurality of users to disclose their contact information to each other, the computer readable medium comprising:

computer program code for providing a plurality of modes of communication to a first user to allow the first user to use one of the plurality of modes of communication as a selected mode of communication for a first message to be sent from the first user to a second user, based on an identifier associated with the first user previously set by the first user via the network-based portal,

wherein the plurality of modes of communication supported by the network-based portal include at least text communication using a personal computer, voice communication using a personal computer, text communication using a mobile phone voice communication using a mobile phone, and communication with at least an image, and

wherein messages are eligible to be received electronically by the second user via the network-based portal, based on any of the plurality of modes of communication, all depending on an identifier associated with the second user previously set by the second user via the network-based portal, which allows the second user to efficiently maintain the second user'"'"'s communication using the plurality of modes of communication;

computer program code for permitting the second user to block the first user from using at least the selected mode of communication to communicate with the second user via the network-based portal, based on the identifier associated with the first user;

computer program code for enabling the first message to be electronically provided to the second user, using the selected mode of communication, depending on the identifier associated with the second user, in view of the second user not blocking the first user from using the selected mode of communication to communicate with the second user, via the network-based portal;

computer program code for determining availability of the second user related to receiving messages; and

computer program code for receiving, from the second user, contact information associated with the second user to allow the second user to participate and at least receive messages via the network-based portal,

wherein even when the first message is received by the second user via the selected mode of communication, the contact information associated with the second user is not provided via the network-based portal to the first user, and contact information associated with the first user is not provided via the network- based portal to the second user, so as to provide an option to the second user to keep the contact information associated with the second user confidential from the first user, and to provide an option to the first user to keep the contact information associated with the first user confidential from the second user, and

wherein the identifier associated with the second user is distinct from the contact information associated with the second user, and the identifier associated with the first user is distinct from the contact information associated with the first user.

47. A non-transitory computer readable medium as recited in claim 46, wherein the computer readable medium comprises:

computer program code for receiving an indication from the second user for the first user via the network-based portal to generate an urgent notification for the first user; and

computer program code for enabling the urgent notification to be generated to notify the first user at least in view of receiving the indication.

48. A non-transitory computer readable medium as recited in claim 47, wherein the urgent notification is enabled to be generated at least in an audio manner.

49. A non-transitory computer readable medium as recited in claim 46, wherein the computer readable medium comprises:

computer program code for determining whether the second user has blocked the first user from using the selected mode of communication to communicate the first message with the second user, via the network-based portal;

computer program code for receiving a notification indication from the first user to the second user via the network-based portal, with the notification indication regarding another message; and

computer program code for enabling the another message to be electronically provided to the second user, in view of the notification indication, even though the second user has blocked the first user from using the selected mode of communication to communicate the first message with the second user.

50. A non-transitory computer readable medium as recited in claim 49, wherein the another message conveys at least urgency.

51. A non-transitory computer readable medium as recited in claim 46,

wherein the network-based portal allows the first user to receive messages from the second user via an electronic device associated with the second user that has a first set of buttons for receiving user input,

wherein the network-based portal allows the second user to receive messages from the first user via an electronic device associated with the first user that has a second set of buttons for receiving user input, and

wherein the number of buttons in the first set is different from the number of buttons in the second set.

52. A non-transitory computer readable medium as recited in claim 46,

wherein the network-based portal allows the first user to receive messages from the second user via an electronic device associated with the second user that has a computer keyboard, and

wherein the network-based portal allows the second user to receive messages from the first user via an electronic device associated with the first user that does not have a computer keyboard.

53. A non-transitory computer readable medium as recited in claim 52, wherein the computer readable medium comprises:

computer program code for determining whether the second user has blocked the first user from using the selected mode of communication to communicate the first message with the second user, via the network-based portal;

computer program code for receiving a notification indication from the first user to the second user via the network-based portal, with the notification indication regarding another message; and

computer program code for enabling the another message to be electronically provided to the second user, in view of the notification indication, even though the second user has blocked the first user from using the selected mode of communication to communicate the first message with the second user.

54. A non-transitory computer readable medium as recited in claim 53, wherein the another message conveys at least urgency.

55. A non-transitory computer readable medium as recited in claim 46, wherein said computer readable medium comprises computer program code for receiving a second message from the second user to the first user, wherein one of the first message or the second message is voice and the other of the first message or the second message is text.

56. A non-transitory computer readable medium as recited in claim 46, wherein said computer readable medium comprises computer program code for enabling the second user to select a predetermined message to send to the first user, the predetermined message being selected from a set of predetermined messages provided to the second user.

57. A non-transitory computer readable medium as recited in claim 46, wherein the contact information associated with the second user includes at least one of a phone number or an email address of the second user.

58. A non-transitory computer readable medium as recited in claim 46,

wherein said computer readable medium comprises computer program code for receiving a second message from the second user to the first user, with one of the first message or the second message being voice and the other one of the first message or the second message being text, and

wherein the contact information associated with the second user includes at least one of a phone number or an email address of the second user.

59. A non-transitory computer readable medium as recited in claim 58, wherein said computer readable medium comprises computer program code for enabling the second user to select a predetermined message to send to the first user via at least one of the plurality of modes of communication, the predetermined message being selected from a set of predetermined messages provided to the second user.

60. A non-transitory computer readable medium as recited in claim 59, the computer readable medium comprises computer program code for enabling a message to be provided to the second user from the first user, with the message based on a mode of communication that is different from the selected mode, even though the second user has blocked the first user from using the selected mode of communication to communicate the first message with the second user.

61. A non-transitory computer readable medium as recited in claim 60, wherein the mode of communication different from the selected mode includes communication with at least an image and communication in an audio manner.

62. A non-transitory computer readable medium as recited in claim 61,

wherein one of the electronic device associated with the first user or the electronic device associated with the second user is a personal computer, and

wherein the other one of the electronic device associated with the first user or the electronic device associated with the second user is a mobile phone.

63. A non-transitory computer readable medium as recited in claim 61, wherein said computer readable medium comprises computer program code for permitting the second user to block the first user from using the mode of communication different from the selected mode to communicate with the second user via the network-based portal, based on the identifier associated with the first user.

64. A non-transitory computer readable medium as recited in claim 46,

wherein the contact information associated with the second user includes at least one of a phone number or an email address of the second user, and

wherein said computer readable medium comprises computer program code for enabling a message to be provided to the second user from the first user, with the message based on a mode of communication that is different from the selected mode, even though the second user has blocked the first user from using the selected mode of communication to communicate the first message with the second user.

65. A non-transitory computer readable medium as recited in claim 64, wherein the mode of communication different from the selected mode includes communication with at least an image and communication in an audio manner.

66. A non-transitory computer readable medium as recited in claim 65, wherein said computer readable medium comprises computer program code for permitting the second user to block the first user from using the mode of communication different from the selected mode to communicate with the second user via the network-based portal, based on the identifier associated with the first user.

67. A non-transitory computer readable medium as recited in claim 65, wherein said computer readable medium comprises computer program code for enabling the second user to select a predetermined message to send to the first user via at least one of the plurality of modes of communication, the predetermined message being selected from a set of predetermined messages provided to the second user.

68. A non-transitory computer readable medium as recited in claim 67,

wherein the first message is a text message,

wherein said computer readable medium comprises computer program code for transforming the first message into an audio message so that the first message is received by the second user in an audio manner via a speaker if the first user is not blocked from using the selected mode of communication to communicate with the second user, and

wherein said computer readable medium comprises computer program code for receiving an audio message from the second user to the first user, and transforming the audio message into a text message to be received by the first user.

69. A non-transitory computer readable medium as recited in claim 46,

wherein the first message is a text message, and

wherein said computer readable medium comprises computer program code for transforming the first message into an audio message so that the first message is received by the second user in an audio manner via a speaker if the first user is not blocked from using the selected mode of communication to communicate with the second user.

70. A non-transitory computer readable medium as recited in claim 69, wherein said computer readable medium comprises computer program code for receiving an audio message from the second user to the first user, and transforming the audio message into a text message to be received by the first user.