Method and apparatus creation and performance of service engagement modeling
First Claim
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1. An engagement modeling system comprising:
- a repository for storing a plurality of artifacts corresponding to an engagement;
a library having a plurality of assets, wherein said assets are processes which utilize at least one of said plurality of artifacts for use in an engagement; and
means for selecting at least one asset from said library of assets and for executing said at least one asset.
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Abstract
A system for assisted performance of repetitive functions within a service engagement provides platform for storage and execution of processes and corresponding data. The platform includes libraries for storage of application packages, assets and artifacts. Application packages, assets and artifacts from within the library can be associated with engagements to provide models of the engagement and perform functions necessary in the course of the engagement. The assets and artifacts can be repetitively used by various application packages and other assets in order to achieve the various objectives of those application packages.
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Citations
13 Claims
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1. An engagement modeling system comprising:
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a repository for storing a plurality of artifacts corresponding to an engagement;
a library having a plurality of assets, wherein said assets are processes which utilize at least one of said plurality of artifacts for use in an engagement; and
means for selecting at least one asset from said library of assets and for executing said at least one asset. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method for modeling service engagements comprising the steps of:
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storing a plurality of assets in a library, wherein said assets are processes which utilize at least one of said plurality of artifacts for use in an engagement;
selecting at least one asset from said library of assets; and
executing said at least one asset - View Dependent Claims (9, 10, 11, 12, 13)
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Specification