Web enabled system for component hardware repair collaboration and material replacement
First Claim
1. A system for providing guidance to a user in response to user entered data, the system comprising:
- a server configured with a repository of task guidance questions and answer choices, said server capable of receiving information input from a user into the repository for upload to said server including responses to the questions, and allowing a user to download information from the repository including guidance on acceptable procedures responsive to the information input from the user;
at least one computer; and
an interface between the at least one computer and the server.
1 Assignment
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Accused Products
Abstract
An internet-based system and method are provided for giving guidance to a user relating to a task, in response to user input data. A dynamic structure asks key questions of the user, then provides guidance in response to the user entered data. This approach provides the logic to link the needs of the user, with the appropriate guided response. With the present invention, dynamic web pages generated by a server side knowledge engine present a series of questions to the user, with guidance generated as the user responds to the questions. The web-based script can then be linked to any html or Java based software to initiate the decision making process.
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Citations
18 Claims
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1. A system for providing guidance to a user in response to user entered data, the system comprising:
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a server configured with a repository of task guidance questions and answer choices, said server capable of receiving information input from a user into the repository for upload to said server including responses to the questions, and allowing a user to download information from the repository including guidance on acceptable procedures responsive to the information input from the user;
at least one computer; and
an interface between the at least one computer and the server. - View Dependent Claims (2, 3, 4, 5, 6, 7, 9, 10, 11)
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8. A system as claimed in claim 8 wherein said server is configured to provide the user with links to web pages.
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12. A method for providing guidance to a user in response to user entered data, the method comprising the steps of:
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uploading user information to a server;
downloading from the server, web pages configured to direct a user to a repository within the server, the repository configured with task guidance questions and answer choices;
uploading user responses input into the web pages to the server; and
downloading from the server guidance on acceptable procedures responsive to the information input from the user. - View Dependent Claims (13, 14, 15, 16, 17, 18)
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Specification