System, method, and computer program product for processing and visualization of information

• US 20030144868A1
• Filed: 10/11/2002
• Published: 07/31/2003
• Est. Priority Date: 10/11/2001
• Status: Active Grant

• Current Assignee: Adobe Inc.
• Original Assignee: Adobe Systems Incorporated (Adobe Inc.)
• Inventors: Rosenthal, David Alan, MacIntyre, James W., Scherer, David
• Granted Patent: US 8,660,869 B2
• Time in Patent Office: Days
• US Class Current: 705/1
• CPC Class Codes: G06F 16/2462 Approximate or statistical queries
• CPC Class Codes: G06F 16/248 Presentation of query results
• CPC Class Codes: G06Q 10/063 Operations research, analysis or management
• CPC Class Codes: G06Q 10/0637 Strategic management or analysis, e.g. setting a goal or target of an organisation; Planning actions based on goals; Analysis or evaluation of effectiveness of goals
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations
• CPC Class Codes: G06Q 10/06393 Score-carding, benchmarking or key performance indicator [KPI] analysis
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data
• CPC Class Codes: G06T 11/206 Drawing of charts or graphs

Abstract

Systems and methods for processing and reporting information and data, such as business information, and more particularly, to systems, software, hardware, products, and processes for use by businesses, individuals and other organizations to collect, process, distribute, analyze and visualize information, including, but not limited to, business intelligence, data visualization, data warehousing, and data mining. Real-time monitoring of web site interactions allows users to modify and fine-tune their websites to maximize value realized.

Claims

1. A system for real-time processing and visualization of business data, comprising:

a client device that receives business data, including a display device, a data processor, and a computer readable memory having computer readable instructions encoded therein that, when executed by said data processor, processes said received data to output on said display device;

a user interface including a workspace comprising a plurality of visualizations for display on said display device, each of said visualizations depicting one or more metrics over one or more dimensions of said received data, wherein, by selecting a subset of elements from said one or more dimensions in one or more of said visualizations, one or more of said visualizations in said workspace is updated to display said one or more metrics over one or more dimensions filtered by said selected subset of elements.

2. A computer-implemented query engine for evaluating business data stored in a database and grouped by dimension, comprising:

a computer program module for creating a plurality of operation chains each comprising a plurality of atomic operations for operating on said business data, including atomic operations implementing dimensions, atomic operations implementing metrics, and atomic operations implementing filters;

wherein each operation chain contains a sequence of selected atomic operations implementing a selected combination of dimensions, metrics and business data stored in said database to output processed data for display to a user.

3. A system for real-time processing and visualization of business data, comprising:

a client device that receives processed business data, including a display device, a data processor and a computer readable memory having computer readable instructions encoded therein that, when executed by said data processor, processes said received processed business data to provide on said display device a visual presentation of said business data;

wherein said visual presentation includes a map for displaying a selected metric applied to said received processed business data at each of a number nodes, wherein each node comprises one or more pages of a business web site, and for displaying a selected metric at links between selected ordered pairs of nodes.

4. A system for real-time processing and visualization of business data, comprising:

a sensor configured to receive real-time data relating to interactions with an information system, and to log said data;

a server device adapted to receive at least a portion of said log data from said sensor, including a first data processor and a first computer readable memory having computer readable instructions encoded therein that, when executed by said first data processor, processes said received log data into processed data, and stores said processed data; and

a client device connected to said server device through a communication medium to receive at least a portion of said processed data from said server device, including a display device, a second data processor and a second computer readable memory having computer readable instructions encoded therein that, when executed by said second data processor, processes said received processed data to provide on said display device a multidimensional visual presentation of said business data.

5. A system as set forth in claim 4, wherein said business data processing system is a web-based system.

6. A system as set forth in claim 5, wherein said web-based system comprises a web server.

7. A system as set forth in claim 6, wherein said sensor is resident on said web server.

8. A system as set forth in claim 6, wherein said multidimensional visual presentation includes a visual presentation of at least one of the following data:

number of access sessions by a visitor, business value conversion rate, value of completed visitor events, points at which visitors exit said web server, cost associated with visitor loss at exit points, duration of visitor sessions, and rate at which visitors return to said web server for additional sessions.

9. A method for real-time processing and visualization of business data, comprising the steps of:

receiving real-time data relating to interactions with an information system, and logging said data;

receiving in a server device at least a portion of said log data and processing said received log data into processed data, and storing said processed data; and

receiving in a client device at least a portion of said processed data and processing said received processed data to provide on a display device a multidimensional visual presentation of said business data.

10. A computer program product for processing and visualization of business data, comprising a computer-readable storage medium containing computer-executable instructions thereon for:

receiving real-time data relating to interactions with an information system, and logging said data;

receiving in a server device at least a portion of said log data, processing said received log data into processed data, and storing said processed data; and

receiving in a client device at least a portion of said processed data and processing said received processed data to provide on a display device a multidimensional visual presentation of said business data.