System and method for applying network protocols to telephony

• US 20040131170A1
• Filed: 12/18/2003
• Published: 07/08/2004
• Est. Priority Date: 12/19/2002
• Status: Active Grant

• Current Assignee: Base Base Corporation
• Original Assignee: Base Base Corporation
• Inventors: Wu, Guangdian Gordon
• Granted Patent: US 8,032,536 B2
• Time in Patent Office: Days
• US Class Current: 379/220.01
• CPC Class Codes: H04M 1/72403 with means for local support of applications that increase the functionality
• CPC Class Codes: H04M 1/7243 with interactive means for internal management of messages
• CPC Class Codes: H04M 2201/38 Displays
• CPC Class Codes: H04M 2201/40 using speech recognition
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2203/105 Financial transactions and auctions, e.g. bidding
• CPC Class Codes: H04M 2203/253 where a visual mode is used instead of a voice mode
• CPC Class Codes: H04M 2203/353 where the information comprises non-audio but is provided over voice channels
• CPC Class Codes: H04M 2203/4509 Unified messaging with single point of access to voicemail and other mail or messaging systems
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04M 3/4938 comprising a voice browser which renders and interprets, e.g. VoiceXML

Abstract

A system and method are provided for enabling telephone users to place information on a network that is accessible by a variety of devices from disparate communication protocols are provided. A telecommunications network provides access to one or more servers to one or more customers. A customer that is provided access to the server is enabled to create a basis of operations called a phonesite. The phonesite is constructed and arranged to allow read, write, and execute privileges to the customer and to those designated by the customer. Files and other information on the phonesite can be accessed and edited from, for example, a standard telephone, a personal computer, a personal digital assistant, a web cam, an instant message client, and the like. Customers are given a single number with which to access the phonesite, or to allow others to access the phonesite. Other organizations or individuals with phonesites can exchange information in an automated fashion once connection between the two phonesites is authorized and established.

Claims

1. A system for providing communication services comprising:

a personal base service provider, the personal base service provider having a personal base and a personal base server, the personal base server being constructed and arranged to communicate with another software process via a communication medium; and

wherein a user can communicate with the personal base via a client device and to another application process through the personal base server.

2. The system of claim 1, wherein the communication medium is a wide area network.

3. The system of claim 1, wherein the communication medium is the Internet.

4. The system of claim 1, wherein the communication medium is a telecommunication system.

5. The system of claim 1, wherein the client device is a personal computer.

6. The system of claim 1, wherein the client device is a telephone.

7. The system of claim 1, wherein the client device is a personal digital assistant.

8. The system of claim 1, wherein the another software process is a second personal base.

9. The system of claim 1, wherein the another software process is a second personal base server.

10. The system of claim 9, wherein the second personal base server belongs to a third party.

11. The system of claim 1, wherein the another software process is an object base.

12. The system of claim 1 further comprising a database.

13. The system of claim 1 further comprising a data storage device.

14. A system for providing communication services comprising:

a personal base service provider, the personal base service provider having a personal base operative with a first user and a personal base server, the personal base server being constructed and arranged to communicate with a second user via a communication medium; and

wherein a user can communicate with the personal base via a client device and to another application process through the personal base server.

15. A system for providing communication services comprising:

a personal base service provider, the personal base service provider having a personal base and a personal base server, the personal base server being constructed and arranged to communicate with another software process via a communication medium; and

wherein a first application process can communicate with the personal base and with a second application process through the personal base server.