System and method for monitoring information delivered through an electronic delivery system
First Claim
1. In a document delivery system which includes a document system for producing document data and document print requests, a print management system for determining whether a requested document is designated for electronic delivery or non-electronic delivery based on a stored document delivery designation, and a failed email management system which is configured to receive a notice of a failed email delivery and to change a document delivery designation for at least the intended recipient of the failed email, a method of monitoring the electronic delivery of documents, said method comprising the steps of:
- creating log files for storing selected data related to selected electronic document preparation and delivery events;
forwarding said log files to a parsing engine;
parsing said log files to retrieve selected data; and
storing the retrieved selected data for retrieval and analysis.
1 Assignment
0 Petitions
Accused Products
Abstract
A system and method are provided for monitoring information delivered through an electronic delivery system. One method for monitoring electronically delivering documents is provided which includes the steps of: creating log files for storing selected data related to selected electronic document preparation events; forwarding the log files to a central database for storage; and providing access to the log files for retrieval and analysis.
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Citations
40 Claims
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1. In a document delivery system which includes a document system for producing document data and document print requests, a print management system for determining whether a requested document is designated for electronic delivery or non-electronic delivery based on a stored document delivery designation, and a failed email management system which is configured to receive a notice of a failed email delivery and to change a document delivery designation for at least the intended recipient of the failed email, a method of monitoring the electronic delivery of documents, said method comprising the steps of:
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creating log files for storing selected data related to selected electronic document preparation and delivery events;
forwarding said log files to a parsing engine;
parsing said log files to retrieve selected data; and
storing the retrieved selected data for retrieval and analysis. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A system for monitoring the electronic delivery of documents, said system comprising:
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a document system, said document system producing document information for printing documents;
a print management system, wherein said print management system accepts document data and document print requests from said document system, and further wherein said print management system determines whether a requested document is designated for electronic delivery or non-electronic delivery;
a recipient database, wherein said recipient database stores recipient information;
a print system, wherein said print system is configured to receive and print documents designated for non-electronic delivery;
an email system, said email system configured to accept and process document data for creating and delivering documents electronically;
a failed email management system, wherein said failed email management system is configured to receive a notice of a failed email delivery including a failed email address, and to change a document delivery designation for at least the intended recipient of the failed email; and
an electronic monitoring system for creating and storing log files containing data related to selected document delivery events. - View Dependent Claims (8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. A method for electronically delivering documents, said method comprising the steps of:
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producing document data for printing documents;
accepting requests to print selected documents;
determining whether a selected document is accepted for electronic delivery or for non-electronic delivery;
printing documents accepted for non-electronic delivery;
storing documents and document data for documents accepted for electronic delivery;
providing Internet access to the documents and document data accepted for electronic delivery;
providing notice regarding the status and availability of said stored documents and document data to intended document recipients;
detecting the failed delivery of notices to intended notice recipients; and
creating log files containing system data related to selected electronic document preparation events, parsing said log files to retrieve system data; and
storing the retrieved system data for later retrieval and analysis. - View Dependent Claims (21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40)
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Specification