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System and method for providing support services using administrative rights on a client computer

  • US 20050234824A1
  • Filed: 04/19/2004
  • Published: 10/20/2005
  • Est. Priority Date: 04/19/2004
  • Status: Active Grant
First Claim
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1. A method for enabling a support program to provide services using administrative rights on a client computer for a user without administrative rights, comprising the steps of:

  • creating a global administrative account on a domain server for a computer network;

    activating the support program on the client computer;

    creating a process with administrative rights via the support program using the global administrator account on the domain server; and

    enabling support services to be provided for the client computer using the process created with administrative rights.

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