User assistance

• US 20060190428A1
• Filed: 01/21/2005
• Published: 08/24/2006
• Est. Priority Date: 01/21/2005
• Status: Active Grant

• Current Assignee: Uber Technologies, Inc.
• Original Assignee: Searete LLC A Limited Liability Corporation of The State of Delaware
• Inventors: Jung, Edward K.Y., Levien, Royce A., Malamud, Mark A., Rinaldo, John D. Jr.
• Granted Patent: US 9,307,577 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: H04W 24/00 Supervisory, monitoring or testing arrangements
• CPC Class Codes: H04W 92/18 between terminal devices
• CPC Class Codes: H04W 99/00 Subject matter not provided for in other groups of this subclass

Abstract

An apparatus, device, method, computer program product, and system that detects an operative coupling between a first electronic device and a second electronic device, the first and second electronic devices having a presence in a geographic locale, and obtains a user assistance corresponding to the operative coupling.

Claims

1. A method comprising;

a) detecting an operative coupling between a first electronic device and a second electronic device, the first and second electronic devices having a presence in a geographic locale; and

b) obtaining a user assistance corresponding to the operative coupling.

2. The method of claim 1, wherein the detecting an operative coupling between a first electronic device and a second electronic device includes receiving a signal transmitted between a first electronic device and a second electronic device.

3. The method of claim 1, wherein the detecting an operative coupling between a first electronic device and a second electronic device includes detecting a wireless signal transmitted between a first electronic device and a second electronic device.

4. The method of claim 1, wherein the detecting an operative coupling between a first electronic device and a second electronic device includes receiving a signal indicative of a first electronic device and receiving a signal indicative of a second electronic device.

5. The method of claim 1, wherein the detecting an operative coupling between a first electronic device and a second electronic device includes detecting an interaction between a first electronic device and a second electronic device.

6. The method of claim 1, wherein the detecting an operative coupling between a first electronic device and a second electronic device includes detecting an interactable coupling between a first electronic device and a second electronic device.

7. The method of claim 1, wherein the detecting an operative coupling between a first electronic device and a second electronic device includes detecting a wired interactable coupling between a first electronic device and a second electronic device.

8. The method of claim 1, wherein the detecting an operative coupling between a first electronic device and a second electronic device includes detecting a wireless interactable coupling between a first electronic device and a second electronic device.

11. The method of claim 1, wherein the detecting an operative coupling between a first electronic device and a second electronic device includes identifying the operative coupling between the first electronic device and the second electronic device.

12. The method of claim 1, wherein the detecting an operative coupling between a first electronic device and a second electronic device includes detecting a direct operative coupling between the first electronic device and the second electronic device.

13. The method of claim 1, wherein the detecting an operative coupling between a first electronic device and a second electronic device includes detecting a direct peer-to-peer operative coupling between the first electronic device and the second electronic device.

14. The method of claim 1, wherein the detecting an operative coupling between a first electronic device and a second electronic device includes detecting an operative coupling between a first computing device and a second electronic device.

16. The method of claim 14, wherein the detecting an operative coupling between a first computing device and a second electronic device includes detecting an operative coupling between a first computing device and a second computing device.

17. The method of claim 1, wherein the obtaining a user assistance corresponding to the operative coupling includes obtaining a user information corresponding to the operative coupling.

18. The method of claim 1, wherein the obtaining a user assistance corresponding to the operative coupling includes obtaining a user instruction corresponding to the operative coupling.

19. The method of claim 1, wherein the obtaining a user assistance corresponding to the operative coupling includes obtaining a user education corresponding to the operative coupling.

20. The method of claim 1, wherein the obtaining a user assistance corresponding to the operative coupling includes obtaining an operational information corresponding to the operative coupling.

22. The method of claim 1, wherein the obtaining a user assistance corresponding to the operative coupling includes obtaining a user assistance corresponding to the operative coupling from a remote file.

24. The method of claim 1, wherein the obtaining a user assistance corresponding to the operative coupling includes obtaining a previously locally saved user assistance corresponding to the operative coupling.

29. The method of claim 1, further comprising:

c) identifying the operative coupling.

30. The method of claim 1, further comprising:

c) requesting the user assistance corresponding to the operative coupling.

31. The method of claim 1, further comprising:

c) saving the user assistance corresponding to the operative coupling.

9. (canceled)

10. (canceled)

15. (canceled)

21. (canceled)

23. (canceled)

25. (canceled)

26. (canceled)

27. (canceled)

28. (canceled)

32. A computer program product encoding a computer program for executing on a computing device a computer process, the computer process comprising:

a) identifying an operative coupling between a first electronic device and a second electronic device, the first and second electronic devices having a presence in a geographic locale; and

b) obtaining a user assistance corresponding to the operative coupling.

33. The computer program product of claim 32, wherein the instructions further comprise:

c) receiving a signal indicative of the operative coupling between a first electronic device and a second electronic device.

34. The computer program product of claim 32, wherein the instructions further comprise:

c) saving the user assistance corresponding to the operative coupling.

35. The computer program product of claim 32, wherein the instructions further comprise:

c) providing the user assistance corresponding to the operative coupling.

36. The computer program product of claim 32, wherein the computer program product includes a computer-readable medium.

37. The computer program product of claim 36, wherein the computer-readable medium includes a computer storage medium carried by a computer-readable carrier.

38. The computer program product of claim 32, wherein the computer program product includes a communications medium product.

39. A system comprising:

a) a computing device operable to receive a signal indicative of an operative coupling between a first electronic device and a second electronic device, the first and second electronic devices having a presence in a geographic locale; and

b) instructions that when executed on the computing device cause the computing device to;

(i) identify the operative coupling between a first electronic device and a second electronic device in response to the signal indicative of an operative coupling; and

(ii) obtain a user assistance corresponding to the identified operative coupling.

42. The system of claim 39, further comprising:

c) a sensor operable to detect the operable coupling between a first electronic device and a second electronic device.

43. The system of claim 39, wherein the instructions further comprise:

(iii) save the user assistance.

44. The system of claim 39, wherein the instructions further comprise:

(iii) provide the user assistance.

40. (canceled)

41. (canceled)

45. A device comprising:

a) a recognition module operable to identify a data communication between a first electronic device and a second electronic device, the first and second electronic devices having a presence in a geographic locale; and

b) an acquisition module operable to obtain a user assistance corresponding to the detected data communication between a first electronic device and a second electronic device.

46. The device of claim 45, further comprising

c) a sensor module operable to detect the data communication between a first electronic device and a second electronic device.

47. The device of claim 45, further comprising

c) a storage module operable to save the user assistance.